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Update: we're using this app again. I don't really have much track record with it (about 10 or so customers have signed up), but it is no longer messing up our order confirmation page.
As I noted below, it has a solid feature set, the only negatives I have on it are the somewhat slow customer service (days for a response to almost every email) and the lack of CSS-like style and text/copy customization to the widget, offer pages and emails, which limits our ability to brand the experience or communicate in our voice. Also, they show their brand on the pages at bottom, even after you start paying $50 a month, which is unusual from the other loyalty apps I have tried (all of them, btw).
Once we see some results, I'll come back and review again to let you know how that worked out.
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Prior review below. I have now cancelled this service. The only response that I received was that my problem had been fixed...and it had not. From what I can tell they didn't even read the support ticket. Maybe this is the "Support Page?" I'll let you know if they actually reach out to me to fix the bug....otherwise caveat emptor!
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I like this app, but it has broken my order confirmation page -- or so Shopify says. I'm sure they'll fix it shortly, right guys? It has the best feature set of all of the ones we tried (pretty much all of them), so I'm paying for the $49 membership and diving in!
I used this app before and was very satisfied with it. If I closed this store and on down the line opened another I would most definitely use this app again. Would recommend it to any one with or opening an online store.
Super application . Facile d'utilisation sauf que tout est en Anglais c'est un peu dommage. Je recommande
Everything is great about the app, easy to use! Cant wait to see how it helps our site, www.theaccessoryreport.com
The only issue is that the widget cannot be customized unless you upgrade to a silver plan. If you are concerned about the aesthetics on your site, this might be a small issue! Otherwise everything else is great.
Acabo de instalar la app y me ha resultado fácil y entretenido. Ahora queda esperar a que este Programa de Recompensas funciones para atraer tráfico de clientes y lo que es más importante, más compras.
Thank you for your review, Luxury Nails at Home! We're happy to support you with your Loyalty Program and look forward to helping you grow!
Great App and easy to install.
A great, effective well designed and well integrated application.We love its ease of use and believe it is worth a lot.We totally recommend it for all small and medium businesses
woaestore
très bonne application même dans sa version gratuite. Une des rares en français, voire la seule. N'hésitez pas.
Easy to set up and appears to have all of the right functions however has not generated much interest in the first two weeks. It could be that the widget for the loyalty points is not visible on a Mobile device as it has been designed for a desktop and most of our customers shop through a mobile platform so no one knows they're earning points which is disappointing in today's mobile environment.
Good app. Simple set up. Looks nice too on the website. Nice features. Good service through support@ .
More could be said on how to determine 'point value'. I found the info elsewhere with another app supplier.
Deleted Discount coupons are not automatically updated on Shopify. They sometimes are out of synch. Need close management.
Good app. I recommend.