Local Pickup Guru , 22 reseñas

Calificación general
4,3
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
2 de octubre de 2021

App suits our needs and it is easy to use. Customer service is great - prompt and very helpful. Thanks.

Richmond Fellowship Queensland
Australia
2 meses usando la aplicación
Cork Labs respondió 3 de octubre de 2021

Thank you for the lovely review. We are always happy to help.

14 de noviembre de 2020

I am SO grateful with the instant response and help I got from getting this app to work. I am no tech guru, so I messed with settings in my shop to the point where I had no idea to fix it. Thankfully they went in and told me the issue was that I had multiple shipping options activated which is why I couldn't set my check out option to pickup only.
Just super happy with Claires help.

bakeoreatsweets.com
Estados Unidos
2 meses usando la aplicación
11 de noviembre de 2021

I searched high and low for an app that allows me to schedule pickups from multiple locations while maintaining one central inventory. This app was the best solution to this issue. Also, the staff is very responsive, and provide assistance quickly and efficiently.

Mixed Medium
Canadá
Alrededor de 2 meses usando la aplicación
Cork Labs respondió 11 de noviembre de 2021

Thank you so much for the lovely review. We are happy to help!

Fecha de modificación: 23 de septiembre de 2021

If you are a store like us with multiple pickup locations drawing from a single inventory, this is the app for you. I am baffled as to why there are so few options out there for this! I had some issues with how things were showing up at checkout, reached out to customer service via email, and they solved the issue for me within a couple of hours (it turned out the Shopify theme I was using- Vantage- required different coding). There is definitely room for improvement (see below), but for what it is & what it does (especially compared to other apps), I'm pleased so far.
As the app develops, I'd like to see:
-2 Lines for the Pickup Location in the configuration page (Name and additional information- Name would be bold & additional information, like ordering deadlines, or other details about the location would be italicized so it's more legible for the customer at checkout).
-An option to set an order deadline rather than set a lead time by hours (we require 3 days lead time for some pickups, 5 days for others-- it's difficult to calculate that in hours). It would be much easier to set a due date & time for orders placed for certain pickup locations.
-Ability to set regular non-weekly pickups (just like Google calendar- where you can set to repeat weekly, biweekly, monthly, etc.). Right now for some locations, I have to set every other week individually as a blackout date, which is clunky & annoying.
-For those of us using the option to select pickup location in the cart (i.e. prior to checkout), having this be a "required field" is critical. Right now people can skip that step and get through payment without selecting a pickup option. For anyone else having this issue, I actually changed my Location address to "SELECT PREFERRED PICKUP IN CART" so it's visible on the checkout page. But that's an ugly solution. This is probably the biggest issue I have so far. Even a required check box prior to payment saying "I have selected my preferred pickup in cart" would help with this.
-Last, a more attractive/branded email with pickup details. Right now it's not a thing of beauty & could do with a facelift & options to add the company logo & have different fonts or bolding available to make it easier for a customer to read.

Chapel Hill Farm Randall Linebacks
Estados Unidos
Alrededor de 2 meses usando la aplicación
Cork Labs respondió 23 de septiembre de 2021

Thank you for the detailed review. I've passed your requests to our product team as well.

29 de julio de 2021

Nachdem wir ein paar andere Apps probiert hatten, haben wir uns final für Curbside Pickup Guru entschieden, da sie alles bietet, was wir uns für die Abwicklung von Click & Collect wünschen. Und das in einer schönen logischen Customer Journey. Claire vom Service hilft auch sehr schnell und unkompliziert bei auftretenden Fragen.

Nerdy Terdy Gang
Alemania
Alrededor de 1 mes usando la aplicación
Cork Labs respondió 29 de julio de 2021

Thanks for the lovely review. We are happy to help and let us know if you have any additional questions.

26 de noviembre de 2020

Perfect app to handle curbside pickup orders at our retail store. Communication is lightening fast and helpful!!

Helene Clarkson Design
Canadá
5 días usando la aplicación
Cork Labs respondió 26 de noviembre de 2020

Thank you so much for the lovely review. We are happy to help and let us know if you have any other questions.

8 de octubre de 2020

While new to Curbside Pickup Guru, we found installation and setup quite easy, and the integration with Shopify is beautifully seamless. Operationally, the app is easy peasy to use, both on the business side and consumer side of the equation. CPG provides a highly professional consumer-facing appearance and our first customers to utilize curbside pickup through the app LOVE IT. We did have one question during setup and the developer, Cork Labs, was Johnny on the spot. We're VERY happy!

Buoyant Brands Inc.
Estados Unidos
3 días usando la aplicación
Cork Labs respondió 27 de octubre de 2020

Thank you so much for the lovely review. It's our pleasure to help and let us know if you have any other questions.

19 de agosto de 2021

We just started using this app for an online store that needs to have multiple pickup locations but tracks the inventory in one central warehouse. Curbside's customer support team has been incredibly helpful during the set-up and the onsite UX makes a lot of sense.

St. Andrew's Spirit Shop
Estados Unidos
2 días usando la aplicación
Cork Labs respondió 19 de agosto de 2021

Thank you for the lovely review. We are always happy to help. Let us know if you need anything else.

13 de marzo de 2021

I am using this app to control curbside pickup for my online shop. I don't offer delivery, so this app appealed to me straight away. Some of the features I love include: multiple pickup locations; black out days and times; lunchtime breaks every day; and the frequency of pickup options. Dealing with the app developer was amazing. Very quick responses, very knowledgeable, friendly and very helpful. This app is for you if you want to streamline pickups at a busy storefront, don't want to do the coding yourself, and want less emails! Thank you Claire!

The Bloomin Bog Water Gardens
Canadá
2 días usando la aplicación
Cork Labs respondió 13 de marzo de 2021

Thank you for the lovely review! We are happy to help!

5 de enero de 2021

App was easy to install and works as it should. Although I was looking for something slightly different, Claire went out of her way to offer useful solutions to my issue. A pleasure to deal with.

British Audio
Estados Unidos
18 minutos usando la aplicación
Cork Labs respondió 5 de enero de 2021

Thank you for the lovely review! We really enjoyed working with you and let us know if you need anything else!