Heartcoding Sales & Discounts

Heartcoding Sales & Discounts

Avaliações (399)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
4 de dezembro de 2024

I’ve been using this plugin for a while now, and I must say it’s incredibly easy to use and quick to implement. The pricing is reasonable, and the functionality is exactly what I was looking for.

One tip for improvement would be to make the option to revert sale items back to their discounted sale price the default setting, rather than reverting them to the original price. This would make the process even smoother for users managing large inventories.

What truly stands out is the excellent customer support. They are responsive, proactive, and go above and beyond to assist. For example, when I accidentally selected the wrong option in the app, which reverted all sale items to their original prices, the support team stepped in and resolved the issue promptly. They didn’t just fix the problem but ensured everything was back on track without any hassle.

I highly recommend this plugin to others. It’s a reliable tool with fantastic support that truly cares about its users. If you’re considering it, don’t hesitate!

Boetiek Aniek
Países Baixos
7 dias usando a aplicação
Questão respondida por HeartCoding 27 de dezembro de 2024

Thanks so much for your kind review. If you need anything in the future do not hesitate to contact us again anytime. Kind regards

4 de dezembro de 2024

Heel handig. Wel even opletten. Als je een campagne stopt gaan alle prijzen weer terug naar de originele prijs.
De klantenservice is geweldig! Per mail en je krijgt snel antwoord!

Burned Sports
Países Baixos
6 dias usando a aplicação
Questão respondida por HeartCoding 27 de dezembro de 2024

Hartelijk dank voor de mooie recensie, waar we erg blij mee zijn!

21 de julho de 2020

ok, easy to use, but need improvement for better user experience. you can try-it free 7 days, don't worry ;-)

Atome3D.com
França
11 meses usando a aplicação
Questão respondida por HeartCoding 29 de julho de 2020

Thanks a lot for your review. If you have any feedback or ideas to improve our product we would be happy to hear from you. Kind regards

27 de agosto de 2021

Extremely simple to use and the support is beyond great. My only gripe is that there is no option to have a blanket discount to reduce products to a fixed sale amount. The only option to reduce is by a fixed discount and by a euro amount. You can check off product variance extremely easily to exclude certain options and it will offer you an option to add a sale tag in the back-end. You can also control how your store-front sale tag looks. Had an issue with my sale tags and the support went above and beyond to help me fix it.

PAIR Mobile
Irlanda
9 meses usando a aplicação
Questão respondida por HeartCoding 27 de agosto de 2021

Thanks so much for your kind review - we really appreciate you took the time! We will discuss the feature you are missing in our next meeting and see if we think an implementation might be useful - thank you for your valued input. If you need anything else do not hesitate to contact us anytime. Kind regards

Editado a 8 de maio de 2023

Zunächst möchte ich ein Lob über den herausragenden Kundensupport aussprechen. Selten so schnell und so kompetent geholfen bekommen wie bei euch, dafür 5 Sterne!

Die App ansich tut das was sie soll, es gibt aber ein riesiges Manko, was bei größeren SALE Aktionen sehr nervig ist. Hat man bspw. mehrere verschiedene Sale Staffelungen erstellt und möchte nun einfach nur bei einem ein Produkt rausnehmen, so muss man alle laufenden SALES pausieren, dann erst den jeweiligen SALE bearbeiten und dann wieder alles der Reihe nach starten. Ändert man an laufenden SALES etwas, zerschießt einem das System einfach alle SALES. Da muss eurerseits echt dringend was gemacht werden, weil man ja die Möglichkeit haben muss, auch bei laufenden SALES mal eben schnell was ändern zu können, ohne dass einem alle Rabatte um die Ohren fliegen. Dafür 3 Sterne.

Wenn ihr dafür noch ne Lösung findet, wäre das TOP!

Hey Coral
Alemanha
2 meses usando a aplicação
Editado a 28 de dezembro de 2022

Updating our review. Had issues over the busiest time of the year, BFCM with getting an error code due to their servers, but they have since corrected the issue. Agreed to try the app again and reinstalled. Working correctly now and show some enhancements which is nice. Much better pricing than other apps. Will use app for a few weeks and give revised review once we make sure there are no further issues, but so far so good. I would like to see other offer types though for discounts sales, like BOGO, Bundles and Free gifts. It would eliminate the need for several apps.

MICHE
Estados Unidos
17 dias usando a aplicação
Questão respondida por HeartCoding 29 de novembro de 2022

Dear MICHE,
thank you for taking the time and writing a review. We absolutely understand your anger and disappointment. One of our third-party providers had a technical issue tonight and therefore our app was unavailable for a short period of time which is inexcusable, especially at this time of the year. We made a mistake relying on the performance of this partner who couldn't deliver as promised. Of course we will change this service provider asap to make sure this does not happen again in the future. As customer satisfaction is our key priority we really want to take this chance to deeply apologize for all the trouble - although we know that this helps little in retrospect. If there is something we can do to regain your trust in our product or assist anyhow we would be happy to do anything within our capabilities.
Kind regards, Norbert

30 de novembro de 2021

This app works amazingly. I have no problems with it whatsoever. I love how it displays the original price but crosses it out to show the new price. It is the perfect sale app. The reason I put 4 stars is I wish there was some sort of toggle-off for the monthly payments for the months I don't use this app. I don't have sales every month so paying monthly makes no sense. Being able to toggle it off for those off months would be great in my eyes. Either way, amazing app!

icyaero
Estados Unidos
16 dias usando a aplicação
Editado a 30 de novembro de 2022

in the meantime the problem has solved, - there was an server error 500 i couldn´t delete my black friday codes because i had no access to the app. it seems to be an intern error. But it was a technical problem from third partey , after contacting the problem was solved

Flawless Lashes By Loreta Germany
Alemanha
9 dias usando a aplicação
Questão respondida por HeartCoding 29 de novembro de 2022

Dear Loreta,
thank you for taking the time and writing a review. We absolutely understand your anger and disappointment. One of our third-party providers had a technical issue tonight and therefore our app was unavailable for a short period of time which is inexcusable, especially at this time of the year. We made a mistake relying on the performance of this partner who couldn't deliver as promised. Of course we will change this service provider asap to make sure this does not happen again in the future. As customer satisfaction is our key priority we really want to take this chance to deeply apologize for all the trouble - although we know that this helps little in retrospect. If there is something we can do to regain your trust in our product or assist anyhow we would be happy to do anything within our capabilities.
Kind regards, Norbert

25 de fevereiro de 2021

Really like that this app applies discounts across all platforms, including POS. Would like to be able to add items to an existing sale (I don't think this is currently possible) , and would LOVE to have the discounts show at POS, as they do online, so customers can see the discounts applied.

Makin' Waves Bermuda
Bermudas
8 dias usando a aplicação
10 de outubro de 2023

It's a good app but I feel like it could do so much more with just some quality of life changes
1. The advanced filters are not very advance. For example, allow multiple tags with the use of AND condition. Currently if you put in multiple tags it will select products that have either tag (OR condition). There is no way to make it select products that only have both tags.
2. The include/exclude filters don't work at teh same time
3. Periodic checks of products in a sale. Use case example - I have products that are tagged in_stock and out_of_stock. I have a flow set up that changes the tag on the product to one or the other depending on whether the inventory available is above zero or not. If I put something on a sale and only want to discount it while I have stock, I could create a sale for all products tagged with both sale_25 and in_stock. With a periodic check and update of the products in any active sale, the products could be taken off sale automatically on the next run after the in_stock tag is removed

UK Radiators
Reino Unido
7 dias usando a aplicação
Questão respondida por HeartCoding 25 de outubro de 2023

Thank you so much for your kind and detailed review. We will take a deep look into your suggestions and discuss them in our next team meeting. We really appreciate you took the time to give us so much and valuable feedback. Kind regards.