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good service!
This app enhances the customer experience. The convenient options to add notes, apply discounts, and estimate shipping without leaving the cart are helpful.
Not happy with this app.. for some reason there was automatically put an discount of 5% at our products.. we lost per sale €17!!!! We did not installed this, when you deleted this.. a day later it was created again. Be carefull when you use this app!
Dear The Creators Academy,
We sincerely apologize for the trouble you experienced with the automatic 5% discount, leading to financial loss and frustration. We understand how crucial every aspect of your business is, and we regret any inconvenience caused.
It seems there was a misunderstanding regarding our app's features. In early July, we introduced an update to enhance our app by integrating Shopify's discount function. Our new feature ensures that only the discounts you enable in our app appear in your discount section. The previous version allowed the creation of multiple discounts at runtime, which we aimed to simplify with this update.
The automatic discount issue occurred because some of our widgets were enabled with default discount settings. We apologize for not making this clearer and for any confusion it caused.
We deeply regret that this misunderstanding led to a negative experience for you. Our goal is to provide tools that enhance your store's performance and make your job easier, not harder. We are truly sorry for any stress or difficulty this has caused.
We are committed to helping you resolve this issue and ensuring your satisfaction with our app. Please contact us directly at salemaxsupport@gminfotech.net so we can assist you promptly and make things right. Your feedback is incredibly valuable, and we hope you will give us the chance to improve your experience and consider updating your review once your issues are resolved.
You can revise your review using this link:
https://apps.shopify.com/sale-max-upsell-cross-sell#modal-show=WriteReviewModal
Your support and understanding mean the world to us. We are here to assist you and ensure your success with our app.
Thank you for your understanding and patience..
This app randomly created an automatic "FREE SHIPPING" Discount even when it was never setup. It automatically discounted shipping costs from different orders. Be careful when using this app, hard to trust when settings are being randomly manipulated.
Hi Musashi Swords,
Thank you for your feedback. We're sorry to hear about your experience, and we appreciate the opportunity to address your concerns.
It seems there was a misunderstanding regarding our app's features. In early July, we introduced an update to enhance our app by integrating Shopify's discount function. This update ensures that only a single discount, as configured within our app, appears in your discount section to prevent multiple discounts from being created.
The "Free Shipping" discount you mentioned was generated because you activated the free shipping progress bar option in our app. This is an intentional feature to help your customers enjoy free shipping as they meet the specified criteria.
We understand how important it is for your store operations to run smoothly. If this update has caused any inconvenience or loss, we are more than willing to compensate you for it. Our intention has always been to support your business, and we are committed to resolving any issues you may have.
We sincerely apologize for any confusion this has caused. We would greatly appreciate it if you could reconsider your one-star review. Honest reviews are essential to us, and we strive to ensure that every store owner has a positive experience with our app. Please contact us directly so we can assist you further and make things right.
You can revise your review using this link:
https://apps.shopify.com/sale-max-upsell-cross-sell#modal-show=WriteReviewModal
Thank you for your understanding and cooperation..
I've been using Cart Upsell—Slide Cart Drawer for a while now, and I must say it's an exceptional tool for any e-commerce store. This app seamlessly integrates a slide-out cart drawer that not only enhances the shopping experience but also significantly boosts sales with its upsell and cross-sell features.
One of the standout aspects of this app is its user-friendly interface. Setting it up was a breeze, and the customization options are both robust and intuitive, allowing me to tailor the cart experience to match my store's branding perfectly. The real magic, however, lies in its ability to suggest relevant products to customers, increasing the average order value without feeling intrusive.
Performance-wise, Cart Upsell—Slide Cart Drawer is fast and responsive, ensuring that the cart loads smoothly and doesn't slow down the checkout process. This is crucial for maintaining a seamless shopping experience, and it has certainly helped in reducing cart abandonment rates for my store.
The most amazing part? It's completely free! It's rare to find such a powerful and effective tool at no cost. Whether you're a small business or a large-scale retailer, this app provides immense value without cutting into your budget.
Overall, Cart Upsell—Slide Cart Drawer is a must-have for any online store looking to enhance the customer experience and drive additional revenue. Highly recommended!
Love the Customer support with Great Cart Drawer functionality at no cost.
Loved it!!
This app is user-friendly and provides excellent support. I've seen positive results in both sales and customer satisfaction.
It is really the most complete app for Cart Drawer Customization, Progress Bar and Discounts. Very professionally crafted designs, Good product Support and all the necessary features. I'm loving this. highly recommended.
Fix my problem every time
east to use, very convenient