Seal Subscriptions App
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In base alla valutazione
Seal works well for what we need in our shop. Customer service is responsive and helpful! Having subscriptions has definitely increased our monthly sales.I do kind of wish the widget was cuter or that there were more widget options to choose from to it matched my shop better. But that's the bottom of the list of what I need in a sub service. Thank you!
Wow, thank you so much for this amazing review :) We are incredibly happy to hear that you like the app and that we were able to help you :) We will also try to add more different widget styles to the app in the future :)
Stay awesome!
so far so good
The software does what it says it will do, which would make this a 4 star software in my book. But what puts this app over the top and at a 5 star rating is level of customer support they offer. Customer service (especially with software companies) is a little dead nowadays. But the Seal team goes above and beyond to provide thoughtful, in-depth, and well-explained answers to any challenge I've faced. Thanks for not finding excuses for why you aren't able to help and instead being 100% user focused. Very appreciated.
Thank you so much for this awesome review :) We are very happy that we were able to help you and we can't thank you enough for being so nice to us. The email you sent us yesterday made our day a whole lot nicer :)
We will keep up the good work.
This is a very reliable, full-function subscriptions app. Setup is easy and straightforward, although there's a lot of nuance in the various available settings that can take time to digest. I don't see that as a downside, though, since it's better to have options than not. Customer service is great -- always responsive and very helpful each time I've reached out.
Thank you so much for this great review :) We are happy to hear that you like the app and that we were able to help you :)
Great app and support. Recommend it if you are looking for an easy subscription option. Thanks Henry for your quick support and set up advice.
This app has been easy to use and the customer service has been great. So glad we switched to this and aren't paying a percentage of our sales anymore!
Thank you so much for this great review :) We are happy to hear that you like the app and that you don't have to pay any percentage of your sales anymore :)
Stay amazing!
The app does everything we need. Customer service is also top-notch! Very quick to respond and help install the app on your theme.
Thank you for your review! We are happy that we can provide your business with our service :)
Very easy to integrate into Shopify - easy to manage subscriptions for our small business. Customer support has been helpful and timely with the small number of challenges that have come up with the app.
Wow, thank you so much for this great review :) We are really happy to hear that you like the app and that we were able to help you :)
Stay awesome!
I like that this app gives the option of not auto-charging the customer, but sending an invoice instead. This avoids the customer wanting to make changes after the charge has processed. The customer service is 5-star. The app developer (Henry) is very responsive to questions. He listens to the users' issues and does his best to address them. Features are added to the app all the time. For example, the app needed a necessary feature...the ability to automatically recalculate the renewal dates after a customer has paused and then restarted his subscription. I contacted Henry about it and after a while he was able to add that feature. He is always helpful!
Thank you for your review. The app actually already recalculates the renewal dates after the customer pauses and then resumes their subscription. It will recreate the invoicing schedule according to the last successful charge.
I know that we have an open conversation over the email, so if we misunderstood what you meant here, just let us know in the email conversation ;)
Regards,
Seal Subscriptions team
We've been using this App for a few weeks and are still getting used to it, but the support has been phenomenal. We've received much help in customizing the widget to match our store theme!
Thank you so much for this amazing review :) We are incredibly happy to hear that you like the app and the support you received :)
Stay awesome!