Seal Subscriptions App

Seal Subscriptions App

Recensies (1.986)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
9 september 2024

So far so good. Just need to be able to update the customer credit card from our end, and maybe add a yearly prediction for the money amount. But other than that, it is still way better than Boldv2 (who wanted to add 1% on top of the monthly cost, we will never do that). Seal is great, hopefully they never change.

NVIZI / Naples PC
Verenigde Staten
6 maanden gebruiken de app
Seal Subscriptions heeft geantwoord 12 september 2024

Hi,
Thank you so much for your review :) If the customer allows you to, you can update their credit card info directly in Shopify admin > Customers > Click on the customer > edit the credit card info in there. Shopify allows you to change the credit card info directly in there :)

Our graphs on he dashboard currently show revenue prediction for up to 30 days, but we will try to expand this to 1 year :)

Thank you again,
Seal Subscriptions app team

Best Regards,
Seal Subscriptions app team

11 juli 2024

I tried out 5-6 different subscription apps for our coffee store. Seal was the most flexible, well thought trough app. Especially their customer service is quick and very helpful even if you have specific requirements they help you to find a solution. And they are always open to roll out new features based on your inputs if it's something useful for all customers. Can recommend 100%.

Adrianos Coffee
Zwitserland
10 maanden gebruiken de app
Seal Subscriptions heeft geantwoord 18 juli 2024

Wow, thank you so much for this great review :) We are incredibly happy to hear that you like the app and that we were able to help you :)

Best Regards,
Seal Subscriptions app team

Bewerkt 19 september 2024

Seal Subscriptions is working really well for our store, we've upgraded to include more subscription options. It's pretty easy to figure things out and get it all done.

Piece O' Cake Designs
Verenigde Staten
9 maanden gebruiken de app
15 september 2024

Great app and had a great experience with their helping me out with some issues I was having. 5 stars

DEEP Wrinkle Remover
Canada
Meer dan een jaar gebruiken de app
24 juli 2024

The app works well. Can slow the customer experience a little due to the volume of products we offer the subscription on. Features could be better. We offer discounts depending on how often someone gets a product and when another product is added to the plan, it puts it at full price and doesn't respect the frequency. Many of our customers struggle to manage the plans themselves as products don't add when they do it so there's a lot of manual customer service tickets.

Cosy Cottage Soap
Verenigd Koninkrijk
Meer dan 3 jaar gebruiken de app
Seal Subscriptions heeft geantwoord 30 juli 2024

Hi, We have sent you instructions on how to resolve these issues and we are looking forward to hearing back to you about this :) These issues that you described can all be easily resolved, as per the instructions we sent you :)

If anyone else is experiencing issues, please contact us at support@sealsubscriptions.com so we can help you out as soon as possible :)

Best Regards,
Seal Subscriptions app team

1 oktober 2024

Customer service is above and beyond. We had some questions to try and make the widget fit with our design, and the team went so far as to write custom code for us to make it all seamless. Highly recommend.

Oomph
Verenigde Staten
4 maanden gebruiken de app
23 september 2024

Extremely intuitive and easy to set up. Also it is easy to edit the subscriptions. I sell coffee that is roasted and shipped to order. One feature that would be neat, but not necessary, would be a subscription calendar view so I can see the quantities I will need on fulfillment day.

Denton Coffee Collab
Verenigde Staten
2 maanden gebruiken de app
10 september 2024

Nice app overall.

I’m not sure where people get customer service. All we see is a chat bot with FAQ. Many times we have needed help and never see a way to talk to anyone which has been really frustrating.

Beauty From Bees
Canada
8 maanden gebruiken de app
Seal Subscriptions heeft geantwoord 12 september 2024

Hi,
Thank you so much for your review :) You can always contact us at support@sealsubscriptions.com or call us on Whatsapp +386 69 841 407 every work day from 9h to 15h (Central European Timezone).
You can see the contact info in Seal Subscriptions > Support Center :)

Best Regards,
Seal Subscriptions app team

19 juli 2024

We have found Seal Subscriptions to be a feature-rich app that supports most standard subscription functionalities, along with additional thoughtful features that simplify backend operations. The dynamic customer and order tag management is particularly useful. Since implementing Seal Subscriptions, we have observed a positive increase in sales conversions.

We look forward to the addition of crucial features, such as inventory location-based tracking (to accurately skip renewal orders with out-of-stock items) and the ability to exclude certain products from subscriptions or one-time purchases. Enhanced handling of initial subscription orders, ensuring no first-order-specific data carries over to subsequent renewals, would also be beneficial.

The support team at Seal Subscriptions is top-notch, responsive, thoughtful, and very helpful. We highly recommend Seal Subscriptions to Shopify merchants seeking a sophisticated and stable product subscription solution.

Whiskers N Paws
Hongkong SAR van China
6 maanden gebruiken de app
Seal Subscriptions heeft geantwoord 25 juli 2024

Wow, thank you so much for this amazing review :) We are incredibly happy to hear that the Seal Subscriptions app has helped you increase sales conversions. This is great!

And thank you for all the ideas for new features. We have added them all to our feature requests list and are checking all of them in addition to the features you requested during your conversation with our support team :)

Again, thank you so much for this great review :)
Seal Subscriptions app team

30 juli 2024

This app has features that make customizing your subscription business easy! It's also affordable and they do not take a percentage of revenue which was a dealbreaker for us with our last app. Good job Seal Subscriptions keep it up!

HydroSwell
Verenigde Staten
7 maanden gebruiken de app