Trustoo.io 제품 리뷰 Reviews

Trustoo.io 제품 리뷰 Reviews

리뷰 (1,357)

전체 평점
4.9
평점 수준당 개수
  • 평점의 97%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2025년 5월 21일

Amazing customer service from Jensen, is very fast in responding, understands your problem very quick and directly comes up with a solution.

I recommend this Trustoo.io for anyone looking for reviews on their website, and there are way more features included, such as referrals and review collection through email.

MonEssential
네덜란드
앱 사용 기간 대략 1개월
답글 Channelwill개 2025년 6월 2일

We’re so grateful for your 5-star review! It’s fantastic to hear that our app and services are meeting your needs and going beyond your expectations. Your support means the world to us.

All the best,
Trustoo team❤️

2025년 6월 10일

Amazing support provided! They helped me doing some custom coding to lazy load the review widget's images. And their support team is very friendly and collaborative.

Klu Market
콜롬비아
앱 사용 기간 3개월
2025년 4월 22일

I'm extremely happy with Trustoo.io – it’s easy to use, looks professional, and adds real value to my product pages. The customization options and automated review requests save me so much time. Definitely a 5-star app!

VitalMate
불가리아
앱 사용 기간 2개월
답글 Channelwill개 2025년 5월 5일

Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re enjoying Trustoo.io and finding it easy to use and valuable for your product pages. We’re also glad that the customization options and automated review requests are saving you time. Your 5-star rating means the world to us, and we’re always here if you need any further assistance.

- Trustoo team❤️

2025년 6월 23일

I recommand this app. The customer support is very active. They respond quickly.
I have an issue with my star rating on the collection page, and they solved the issue very quickly(in 2 DAYS )

YOUSTOMIZE
토고
앱 사용 기간 3개월
2025년 6월 19일

its good and helpful but one thing about its plan is it says that it takes extra money depending on its use this is bad but the overall app is very good and very helpful with good customer support

My Store
인도
앱 사용 기간 4일
2025년 6월 21일

I received top shelf service for resolution to my question regarding importing prior orders and manually sending emails to collect reviews on orders previously obtained. I look forward to many wonderful reviews posted on AmeriLuxe Essentials.

Tim

AmeriLuxe Essentials
미국
앱 사용 기간 13일
2025년 4월 3일

I tried too many app about the review widgets but I just get everything I want about review widgets from this app. And I must say customer service is always helpful and amazing. They are helping about anything you need.

Arcana
터키
앱 사용 기간 6일
답글 Channelwill개 2025년 5월 5일

Thank you so much for your amazing feedback! We're so happy to hear that you found everything you were looking for in our review widget app. It’s also great to know that our customer service has been helpful and supportive whenever you needed assistance. Your satisfaction is our top priority, and we’re always here to help with anything else you may need!

- Trustoo team❤️

2025년 5월 29일

I’ve been using the Trustoo review importer app on my Shopify store, and I must say—it works flawlessly! It makes importing and managing reviews incredibly easy and efficient. What really impressed me was the customer support. Today, I needed help setting up the app, and Shan from the support team went above and beyond to assist me. The response was super quick and the guidance was clear and helpful. Highly recommend this app to anyone looking to boost trust and conversions on their store. Thank you, Trustoo and special thanks to Shan!

MyPuriMate
미국
앱 사용 기간 대략 8시간
답글 Channelwill개 2025년 6월 2일

Thank you immensely for your 5-star review! We’re overjoyed to hear that our app and services are meeting your needs and exceeding your expectations. Your support is deeply appreciated.

All the best,
Trustoo team❤️

2025년 3월 7일에 편집됨

I'm very impressed with this review app. This is now my second review app, so I was very happy that Trustoo support did most of the leg work importing my old reviews.

The lazy load feature on the All Reviews page is super nice. It adds a beautiful touch of high tech sophistication to any store, and the options for display configurations are abundant and well thought.

If you're a little confused like I was about the translation service, EDIT: Joey's explanation below gives more clarity.

I haven't had Trustoo long enough to know if issues arise that require special assistance. My old review app (who shall remain nameless) was constantly breaking down anytime they did an update or if I updated my theme.

I haven't seen too many complaints about Trustoo breaking down, and by the way, this app has some of the fewest 1 star reviews, especially by ratio of 5 star, most of which are very petty grievances. Trustoo seems like it's a workhorse that can hold up well, and I'll update this over time to keep you in the loop.

I've been selling online for over 20 years, In my opinion, collecting and displaying reviews is the most important function you can install on your store.

Leatherpunk
미국
앱 사용 기간 18일
답글 Channelwill개 2025년 3월 6일

Hi Leatherpunk,

This is Joey, the account manager from the Trustoo Team. Thank you so so so much for your thoughtful and detailed review of Trustoo! We're thrilled that you're enjoying the app's features, particularly the lazy load functionality and display configurations^^

I wanted to take a moment to clarify our translation service, as there seems to be a misunderstanding, our translation feature actually does NOT charge based on how many reviews your visitors view or which languages they view them in, here's how it works:

- Each paid plan includes 1,000 review translations as part of the package
- For stores with more than 1,000 reviews, we only charge $1 per additional 1,000 reviews (not per view)
- This is a one-time fee charged only when reviews are first translated, not each time visitors view them
- For example, if you have 3,000 reviews total, you would only pay an additional $2 for the 2,000 reviews beyond your plan's included 1,000
- The translation works for all languages and doesn't charge based on visitor views or interactions

We completely respect your decision to disable the feature if it doesn't suit your needs as an English-language store, but just wanted to ensure you had the correct information about our pricing structure^^

Thank you so much again for highlighting the stability of our app - that's really something we take great pride in! We work hard to ensure updates don't disrupt your store experience. Your perspective as someone with 20+ years of online selling experience is incredibly valuable to us, and we're honored that Trustoo has earned your approval.

If you have any other questions or need assistance, please don't hesitate to reach out! Great thanks to you again and wishing you a successful business and happy life!~❤

Trustoo Team

2025년 5월 2일

Great plugin. Good fast support. The only thing is that for some reason it took a long time to import reviews from Etsy. But this is more likely due to Etsy's fault and their protection against parsing.

Woods Story
우크라이나
앱 사용 기간 2일
답글 Channelwill개 2025년 5월 5일

Thank you so much for your great feedback! We're thrilled to hear you're happy with the plugin and the fast support. We understand that the delay in importing reviews from Etsy might have been due to their security measures, but we’re always working to improve the experience. If you encounter any further issues or need assistance, feel free to reach out—we're here to help!

- Trustoo team❤️