Shopify Search & Discovery , 802 arvostelua
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Update: The issue has been resolved, I'm happy.
Everything was working fine until one day. One of the main filters, availability, stopped working. The support can only write half a screen of text about how sorry they are and how they understand how important it is. But the ability to solve the problem is absent. I never thought I would say this, but Shopify support has become more useless than Amazon support.
Update: This problem has been fixed now on Shopify's end. As you identified, there was a recent issue specifically with the availability filter, but not all online store themes were affected depending on how the theme was coded. The issue has been patched now.
This is a great, easy to use app. works seamlessly on the website and our click rate has increased rapidly already. good reports provide great insight into any missed searches and keywords
This definitely helps you select products that can compliment each other, like outfits, etc. Let's me feel like I have first hand in promoting combinations in my clients tastes.
A little cumbersome to use though:
- The search results window is fixed on the page and covers the product you are selecting complimentary prods for. It would be much easier if I could move that results list over to the side and eyeball possibilities
- Search results show all status' of products. Don't see if they are eligible to display or not until you add them to the products list.
- Would love if the display of complimentary products had option to suppress the product title and display a line grid of the first 3-4 recommendations. It would show there are more than just one suggestion. The '>' isn't always noticeable. Just making more work for the customer. Apps need to make things clear for them.
Could be enhanced just a little for big paybacks
Hello,
Thank you for this application which works well overall.
However, there is a HUGE problem with the filter section: products that are out of stock are still proposed.
In our case, we're talking about a filter by size (shoe), and by selecting the filter, all the models are displayed, whether they're in stock or NOT.
This creates a huge sense of frustration on the consumer side.
Please solve this problem as soon as possible!
Hi there; you can control the display of out of stock product variants in search results from the app's settings :) In the Settings screen, there is an "Out of stock products" section where you can choose to not show items in search results, which also applies to filtered views. You can find more information in the Help Center documentation https://help.shopify.com/en/manual/online-store/search-and-discovery/search#search-result-types
No support as such, only bla-bla-bla, generic "kind" replies and RTFM in the best case scenario.
No filtering by tags is implemented in the right way - its just not working, guys, nope. Why on EARTH do you have this option for!???
Just unpublish the thing! Take the app away from the Marketplace!
I regret I wasted so much of my lifetime trying to troubleshoot&fix this application!
Love this app, easy and nice to handle the filters and groups.
The limit of 25 filters allowed to be displayed is not enough. Our store needs to display more filters
This is an essential app. In my opinion this should be a default part of Shopify.
It's a silent seller. Easy to set up and makes searching for product groups so much easier.
Our contracted Shopify Partner, GSATi suggested we implement this app as a free alternative to DooFinder. Ever since turning on semantic search and boosting products, we've seen a significant increase in site conversion.
My one suggestion would be to automatically turn on semantic search as a function of the app when onboarding.