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Worst app of the app store
This app will destroy your website. I installed it, immediately my website gone from 3s speed to 7, it brokes the minify job that has been done to improve the website.
This is by far the worst experience i ever have with a shopify app, and of course delete the app doesn't fix their mess, i will have to pay an other speed optimisation and hope bold don't make me pay fees to fix the coding too, i am already about 100$ lost here. Awful!
Hello,
Thank you for sharing your feedback with us. I'm sorry to hear that you have faced such issues when using our app.
As we haven't had a chance to be informed about this issue from you yet, we'd like to thank you for bringing it to our attention now. We have gotten in contact with you via email to examine the issues closely.
If you have any questions or concerns, feel free to contact us at feedback@searchanise.com. We'd be glad to help you.
They write one price on this page, but another on their own website.
And then this is not so simple to use as expected. Less user friendly.
The best search app in the Shopify app store. Very happy with this app and will not use anything else for our search needs.
Great app! Definitely adds a whole new level to the search experience.
best search and collection filtering app ever! I've worked with several other ones, but searchanise is by far the best product, support, and easy of installation...all my friends use it as well, it's kind of a no-brainer at this point in our business.
Top notch. Can't wait for a meeting with the team, they seem eager to be of top tier service. Smooth UX.
Your review is music to our ears. We are here for you anytime, just shoot us an email at feedback@searchanise.com Thanks for the 5 stars!
Fantastic app, and even better support team. Awesome app + awesome team = Happy Cheeky Kea! Highly recommended!
Thanks so much for your amazing review and recommendations! Happy Сheeky Kea + Awesome reviews = Happy Searchanise Team!
Not going to lie. The search is good and works. The collection filters, however, are confusing and hard to set up. It is a frustrating process. I did not find anywhere in the app where I could change the font type/size for my filters or search pages. I went through their docs. Something as simple as that that should take a minute becomes a time-consuming task. The boostcommerce app is superior for filtering and is much more user-friendly. I do not recommend this app for product filters. The search results page also looks a bit like windows 95 and needs to be customized via CSS to make it look decent (more time). Another negative is that you don't have a chat. The support team is responsive (it might take a couple of days), but boy, you will have questions. Email might not be the best channel. I'd recommend the devs take filters more seriously and add user-friendly configuration options so everything can be set up easily. No need to spend as many hours trying to understand how everything works or require CSS work for small changes. Update: increasing from 2 to 4 stars. Support worked with me to set things up. I'm still unsure if I will use this app for collection filtering, but they were keen to help and did their best.
Thank you for your elaborate feedback! We are sorry to see you found the configuration process for filters time-consuming. We understand how annoying it can be when it comes to such fundamental functionality. Your opinion will certainly be considered so we can improve this part of a user experience.
Good to see our support team was there to help you though. Please feel free to contact us anytime whether it's about CSS or any other setting. We are always glad to assist you!
Best wishes,
Searchanise team
Thank you so much for the 5-star rating! We're glad to know you're enjoying Searchanise. If you ever need any assistance or have feedback to share, feel free to reach out - our team is always here to help.
Best regards,
Searchanise team
Thank you for the 5-star review! We're thrilled to know you're satisfied with our app. If you have any feedback or need assistance, feel free to reach out.
Best regards,
Searchanise team