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I love the APP. Best I found. It works well and really, has helped my customers to find exactly what they searching for on my site. I did need customer support because my theme was not cooperating. They were amazing and it was not an easy fix, in fact it took a few people on the team to figure out a solution. I am here to report the APP is great, working well, and my experience was a very positive one. I recommend the product and the support team.
Thank you very much for this kind review! We truly appreciate you taking the time to share your experience with our app and our support team. It's even better to see that we were there for you when you faced a problem.
We hope your experience with our app will be as smooth as possible. Still, if you have any new questions, please make sure to let us know so we can assist.
Best wishes,
Searchanise team
We're launching our new website on Shopify. We decided this search app because all of the features that it came with and worked it for our extensive catalog size. This was a recommendation from our developers. I've reached out to the app support various times in the past month, and they have been super effective and helpful at getting the app working with our theme features. Everyone I have spoken with through email has been super quick and transparent. The app lends itself to be very customizable. We were able to get the search results page to match with our theme and integrated into our collections pages. Thanks Ksenya & Maria!
Thank you for choosing Searchanise for your new Shopify website! It's fantastic that our support team, particularly Ksenya and Maria, could assist you effectively and transparently in getting the app working seamlessly with your theme features.
If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to ensure your experience with Searchanise is excellent.
Best regards,
Searchanise team
So helpful, from the initial integration to just general support. Honestly, we are so grateful for the customer service with Searchanise! Just an email away and they can make the magic happen! Any issue we've had has been resolved in a timely manner.
Thank you for your kind words! It's a pleasure to hear that our customer service has made a positive impact. If any more questions or issues arise, feel free to reach out. Your satisfaction is our priority!
Best regards,
Searchanise team.
Great app and great support. We switched after using it for a period of time thinking we found a better one, we quickly switched back. This one does the job quite well!
Thank you for your wonderful feedback! We're glad to hear that you find Searchanise to be a great app with excellent support. It's fantastic to know that even after exploring other options, you decided to switch back to us. We're committed to providing a solution that works well for you, and we appreciate your trust. If you have any more feedback or if there's anything specific you'd like to share, please feel free to let us know. We're here to assist you!
Best regards,
Searchanise team
Great experience every time with support team - always responding fast and very helpful every time. Any questions or concerns I have are usually solved after 1-2 emails. :)
Thank you so much for your wonderful review! We're glad to hear about your positive experience with our fast support. If you ever need further assistance, feel free to reach out. We appreciate your recommendation!
Best regards,
Searchanise team.
This search function has been awesome. On top of that, the customer support has been great! Thank you Julia and Anastasia!
Thank you for your positive feedback! We're thrilled to hear that you're enjoying our search function and that our customer support team, especially Julia and Anastasia, has been able to assist you effectively. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Best regards,
Searchanise team
A fabulous app. Has made a huge difference to my store and the support is quick and responsive from Umida and team. Thank you so much. A great app!
Marie
Love Amber x UK
Thank you, Marie, for your wonderful feedback! Our team, especially Umida, greatly appreciates your kind words about our support. If you ever need further assistance or have any questions, don't hesitate to reach out to us. We're here to help!
Best regards,
Searchanise team
I recently had the pleasure of integrating the "Searchanise Search & Filter" app into my online store at https://sassylab.dk, and I must say, it has been a game-changer. The app itself is incredibly powerful, offering a seamless and intuitive search and filtering experience for my customers, which has significantly improved the usability of my website. However, what truly sets this app apart is its customer service.
From the get-go, I was impressed by how fast the response time was whenever I reached out for support. It's evident that customer satisfaction is a top priority for them. Not only are the support agents quick to respond, but they also possess a high level of skill and expertise. They provided extensive help with everything I needed, demonstrating a willingness to go above and beyond to ensure the app was perfectly tailored to my store's requirements.
The agents were patient, understanding, and highly knowledgeable, making the whole process of customizing and troubleshooting the app feel effortless. Their proactive approach in offering solutions and improvements was particularly noteworthy. It's rare to find a service where the support team genuinely invests in your success as much as the team at "Searchanise Search & Filter" does.
In conclusion, if you're looking for an app that not only enhances your online store's functionality but also comes with exceptional customer support, "Searchanise Search & Filter" is the way to go. I wholeheartedly recommend it and give it a well-deserved 5 stars.
Thank you for your glowing review! We're thrilled to hear that our app has made such a positive impact on your online store's usability. Ensuring customer satisfaction is our top priority, and we're delighted that our support team was able to provide you with fast, skilled, and personalized assistance throughout the integration process. Your kind words about their expertise, patience, and proactive approach mean a lot to us, and we're grateful for your 5-star rating. If you ever need further assistance or have any questions, don't hesitate to reach out to us.
Best regards,
Searchanise team
Yuriy's and Stacy's work was absoultly helpful and with a lot of patience and professional care. thank you
Thank you for your kind words! We're delighted to hear that Yuriy and Stacy provided you with helpful and professional support. We'll make sure to pass along your appreciation to them. If you have any further questions or need assistance in the future, don't hesitate to reach out.
Best regards,
Searchanise team
Working well for us and the support team has been so far very quick and efficient in replying to our questions and requests!
Thank you for sharing your experience! We're delighted to hear that our app is meeting your needs and that you've found our support team helpful. If you ever have any further questions or requests, don't hesitate to reach out to us. We're here to assist you!
Best regards,
Searchanise team