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Support email effective and fast > they solve the issue quickly and provide explanations. Chat > response-time is very long
Thank you for your feedback! We're glad to hear that our support team effectively resolved your issues via email. We apologize for any delays you experienced in our chat response times. We're continuously working to improve our response times across all channels to better serve our users. If you have any further questions or concerns, please feel free to reach out to us.
Best regards,
Searchanise team
Great support and solid functionality. Does everything we need!
Thank you for your review! We're delighted to hear that our app meets your needs and that our support team has been helpful. If you have any further questions or need assistance, please feel free to contact us.
Best regards,
Searchanise team
Does exactly what I needed, the only app to allow as many filters on metafields as I need with great support.
Thank you for your feedback! We're glad to hear that our app meets your needs with its extensive filter options and that our support team has been helpful. If you have any further questions or need assistance, don't hesitate to reach out.
Best regards,
Searchanise team
Maria and the team are so incredibly helpful and the app has been fabulous so far. I'm really excited to make the most of the capabilities it offers. For a business with a diverse inventory, this app is a dream!
Thank you for the glowing review! We're thrilled that Maria and our team have been incredibly helpful, and we're glad to hear that you're excited about the capabilities our app offers, particularly for businesses with diverse inventories like yours. If you ever have questions or need assistance, feel free to reach out. We're here to help!
Best regards,
Searchanise team
After a long search, I finally found an app that meets my needs. The individual setting of the filters is very convincing. Very easy to use and super fast support. I am very convinced
Thank you for sharing your experience! We're thrilled to hear that our app meets your needs and that you find the individual filter settings convincing and appreciate our quick support. Your satisfaction means a lot to us!
Best regards,
Searchanise team
This app works great, and Sophia was quick and very helpful in resolving a recent issue we were experiencing. Highly recommend!
Thank you for your positive feedback! Our team, especially Sophia, is thrilled to hear about your great experience with Searchanise. We appreciate your recommendation!
If you ever have more questions or need assistance, feel free to reach out. We're here to help!
Best regards,
Searchanise team
I recently started using the filter and search function on our website, and I must say, it's been a game-changer for my online shopping experience. The ability to effortlessly narrow down my search results and find exactly what I'm looking for has saved me so much time and frustration. Not to mention, the filters are incredibly intuitive and easy to use, making it a breeze to explore different options and discover new products. I love how seamless and efficient the whole process is, and it has definitely made me a loyal customer. Thank you for making my experience so much more enjoyable! Thank you Mary, Ksenya, Julia, Maria and rest of the team!
Thank you for your fantastic review! We're thrilled to hear that our filter and search function have made such a positive impact on your online shopping experience. It's wonderful to know that you find the process seamless and efficient, and we're delighted to have you as a loyal customer. Your kind words about our team members are truly appreciated. If you ever need further assistance or have any questions, please don't hesitate to reach out to us.
Best regards,
Searchanise team
Wonderful app, vital for our store. The costumer support is excellent, always kind, quick to help and find a solution to any issue. Thank you so much!
Thank you for your wonderful review! We're delighted to hear that Searchanise is an essential tool for your store, and we greatly appreciate your kind words about our customer support. Providing excellent service is our priority, and we're always here to help you quickly and find solutions to any issues you may encounter.
If you ever need further help or have more feedback, feel free to reach out. We're here to support you.
Best regards,
Searchanise team
One of the best layouts for user-friendly searching. The Searchanise support team is very responsive and helpful.
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our app and support team. If you ever need further assistance or have any suggestions, feel free to reach out to us.
Best regards,
Searchanise team
Great app and even better support! I had an issue and the support given was outstanding!
Thank you for your feedback! We're thrilled to hear that you're enjoying our app and that our support team was able to assist you effectively. If you ever need further assistance or have any questions, feel free to reach out to us. We're here to help!
Best regards,
Searchanise team