Searchanise Search & Filter

I had to remove app, after using it for some months: these the following problem I faced : 1) After different tests appear clear that app slow down the home page lot... I’d say 10 points on page speed 2) integrating it with loox review had the nice results to show stars on grid products but broken all the liquid.collection or something like that. The products on grid lost the “add to chart option ...

Update Sept 6: They have now offered to help me with video support when I initially asked several times and was always denied. It took a very negative review for them to offer a normal level of support. I will look for another app that is easier to setup.
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I think their search and filters would work well if I could set them up correctly. I spent months of emailing back and forth with ...

Useless app I have ever seen on Shopify App store. After installing this app on the store, user cannot proceed from cart page to checkout page. It writes unnecessary codes on your store which messes the entire user experience. Don't download this, if u use u will not get orders. Because user cannot proceed from cart page to checkout page. Useless and brainless people

Stuck at re-indexing and unable to load any collection pages. I am unable to even disable the app and we are bleeging visitors. Support hasn't yet gotten back and its been a few hours.

the quality of this filter is very low. we have paid for it but it is not working as expected. Also, the price is not comparable to the features.

It's show fake price :-( in discription a very bad experience i face in my life. After free trial it required more then $18 per month and free version is not working.

Hello
i am trying to contact Smart Search & Instant Search team but no result found.
i want some changes in my site for searching thats why contacting this team but no results

very bad customer support. I have contacted them to help out with several issues with the setup but they literally never replied to you!

Communication is slow. Can only talk to them through email. Strange settings that I cannot figure out how can my products characters being connected with their filter options. Don't know where to change the layout style of my collection pages. Service is very unintelligent and couldn't understand my breif questions at all. Not helpful even before my trial is ended, decide to remove the app after ...

The app is really cool BUT the support is SLOWEST EVER. I have been waiting more than a 24h for a response to my request about problems with installing the widget and what do you think. I received an email that everything works, although the widget did not work correctly on the site. I wrote a few more letters and still haven't received any more response.