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In base alla valutazione
サポートが迅速で、機能も申し分ありません。
そして他のアプリと比べて価格も控えめです。
有料の検索アプリで何を使おうか迷ったら、このアプリからスタートすることをお勧めします。
ただテーマによって相性があり、レイアウトが崩れたりうまく動作しなかったりすることがあります。
サポートは頼りになりますが、一度の問い合わせで解決できないことが多いので、こちらも根気強く問い合わせ続ける必要があります。
We are delighted to hear that our customer service has been so well received! If you have any further questions or concerns, please do not hesitate to contact us. Your happiness is our top priority!
Best Regards,
Searchanise Team
We have been using Searchanise for a while and have had a very good experience with their support team.
They have always been very helpful whenever we needed assistance customising the app to suit our store. On several occasions, they have gone beyond standard support and made custom changes so that Searchanise works properly with our existing Shopify setup and the way our current systems are configured.
Communication has always been clear and they take the time to understand exactly what we are trying to achieve rather than just giving us a generic solution.
Most recently, they helped us replicate some custom pricing logic from our Shopify theme within the Searchanise results and provided a solution that worked with our existing setup.
Very happy with both the app and the level of support we have received.
We are grateful for your time and effort in providing us with your feedback. Your support is invaluable, and it motivates us to keep improving. Please do not hesitate to reach out to us with any inquiries.
Best Regards,
Searchanise Team
Searchanise support has been excellent. We had a fairly complex custom requirement and their team dug into the detail, built a tailored solution, and explained it clearly at every step. They even flagged a configuration issue on our end that we hadn't spotted. Fast responses, real technical skill, and they clearly care about getting it right. Highly recommend.
Thank you so much for your wonderful review! It's a pleasure to hear that our customer service has made a positive impact. If any more questions or issues arise, feel free to reach out. Your satisfaction is our priority!
Best regards,
Searchanise team.
Update (Upgraded to 5 Stars): Outstanding Support & Proactive Improvement!
We had initial doubts, but after about two months with Searchanise, our sales and orders are noticeably up and shoppers are finding products much more easily.
I’m updating my original 4-star review to 5 stars because of their exceptional team.
I reached out regarding a few quick adjustments I needed, and support handled them immediately.
More importantly, I previously mentioned that the backend UI was confusing and felt like a hindrance with constant upsells when you're just trying to get work done.
Their team actually listened , they passed my feedback directly to their product team and confirmed they are actively working on making the admin experience smoother, cleaner, and more intuitive for merchants without constant hard-selling.
It’s rare to find an app partner that not only delivers great sales results but also listens to merchant feedback and takes real action to improve the user experience.
Highly recommended!
Thank you for leaving review and for updating your rating from 4 to 5 stars! We truly appreciate your feedback and glad to hear that Searchanise is making a difference for your store.
Please don't hesitate to reach out anytime!
A few teething problems, but support get onto it quite quickly. Thank you Damon K, Yuriy A, and Madina R.
I'll just add that this app beats the Shopify generic Search & Discovery hands down. It's more customisable, gives better results, and better insights into customer search behaviour.
Thank you very much for this kind review! Our agents mentioned in it were super happy to see it. We truly appreciate your support, and we're glad to see that our app brings value to your store.
Years of using Searchanize, and it’s still the best investment for our store's instant search results. The app is packed with great features, and their support team is incredibly quick to resolve any questions. A highly recommended solution that just works.
What a great review! It's especially nice to hear such kind words from our customers who have spent years with us. Thank you for your trust! Please make sure to contact us with any questions.
Best wishes,
Searchanise team
We have used Searchanize for several years. This app has great functionality and their support staff is quick to respond and help out with questions and help. If you are looking for a solution, i highly recommend this app.
Thank you for your feedback! We're happy to see a review from our long-term customer. We truly appreciate your support! If you have any questions or need help with anything, please make sure to contact us at feedback@searchanise.io
Best wishes,
Searchanise team
We’ve been using Searchanise on our Shopify store for a few years now and have found it to be responsive, mobile friendly, and well supported by the team whenever help is needed.
The app was excellent when we first started using it and has continued to improve over time, which is encouraging and helps stores provide a better shopping experience. It is also very detail focused, with useful analytics that are specific to your own store rather than generic reporting.
One feature we particularly value is the CSS customisation option, as it allows the plugin to be tailored more closely to the look and feel of the store. For us, that makes a real difference, as search and filtering are effectively part of the shopfront experience.
Thank you for this amazing review! We are happy to see our long-term customers like you being satisfied with our search and filters. Please make sure to contact us whenever you need help. We will be glad to assist!
Best wishes,
Searchanise team
Overall much better than boost from the pricing and also functions, also much cheaper than doofinder and nice customer service. Small details dont work, e.g. metafield values are not translatable and the analytics only works if instant search is activated, but still i can only recommend. top price/value for shopify! incredible amount of functions. a bit scattered, but support helps.
Thank you for such detailed feedback and for choosing Searchanise!
We're happy to hear that Searchanise has been a good fit for your store. It's especially great to know that our support team has been able to help whenever needed.
We're excited to continue supporting your store's growth!
Best wishes,
Searchanise team
I love this app - it is a game changer. Not only can you choose the customer-facing look and feel of your search, but you can greatly refine the products, categories and more to make sure you are delivering the information to your customers the way you want it!
Plus, get information on missed search terms, not found items and even add synonyms to help your customers get where you want them to go. This app is best in class!
What a great review! Thank you for taking the time to share it here. We truly appreciate that you listed all the things you find useful for your store. It means that we are on the right path. Please make sure to contact our support team anytime at feedback@searchanise.io
Best wishes,
Searchanise team