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Great app :) We've been using this app for months now and it's fast, gives us great analytics and the support staff is prompt too.
I have tried any search apps for my shopify webiste, this is the only best app for search. The support is excellent.
The Smart Search & Instant Search offers really great functionality. Spell it wrong, doesn't matter the app will suggest what you might be looking for. Love it.
One of the best apps i've installed and used. There is such a high level of customization, and options. As a bonus the customer service/support is just on point. 5/5
Hello,
Both our development and customer support teams work tirelessly to providing the best service we can and nothing brightens our day as knowing that our customers are satisfied. Thank you very much for your review!
Best regards,
Searchanise team
After several attempts (during 2 months) to give Searchanise the chance to improve on our website they failed. Here are some reasons why:
- One big problem is that the most searched items on our shop are not what they really are. Their own statistics in the backend shows totally different top queries then present in the search widget.
- Given search results to the vistors are bad although visitors query is in the product title!
Try at my website Gartencenter.de:
1 When you type "wurzel" it shows all our indoor plants first for no reason and no products with "wurzel" in the product name on the first page. The product visitors are looking for are the 23rd and 24th result!
2 We have a lot of products which called "bambus". When a customer types like "bamsbus" (typo) Searchanese says "no results", but since the query corresponds for 85% with "bambus" it should at least give the same result as "bambus".
Their answer: make synoniems! That's really not how a search engine should work.
- Suggestions only support English and Latin
Their service is friendly but after 5 of the same email in which they thanks us again for our patience I'm done.
Hello,
Thank you for your detailed feedback! We are sorry to see you are disappointed with your experience with our product!
We totally agree that there are some imperfections in the way our suggestion feature works as well as our Auto spell correction feature when it comes to any language other than English. The whole search system should work better once we make the global changes that are currently in progress and hopefully there will be no need to use synonyms as a fix.
We would also like to thank you for bringing our attention to the issues with suggestions. Our development team looked into your case and they
confirmed there was indeed room for improvement. We appreciate you taking the time to let us know about it and we hope we can improve it further.
Additionally, we contacted you by email regarding the "wurzel" search results because there's a chance we can find a solution for now. We await your reply!
Best wishes,
Searchanise team
WOOOW ... BOMAitalia.com is Proud to use it!
bin mit der App sehr zufrieden. da ich leider keine Programmiererfahrung habe und den Suchfilter brauche. Sehr oft habe ich noch keine Probleme gehabt. Das aktuelle Problem wird hoffentlich gelöst
awesome! in use on shoecare store Shoepanda.com
Amazing Tool, very advanced yet simple to use.
Glad to have this app. and sure I will recommend it to my friends . Effective and easy to use app.