Searchanise Search & Filter

The app and functionalities are good. Some features are a little hard to figure out and it is too bad there is no chat support to provide some guidance in the beginning. Email support first took long to respond but has been very helpful soon after. Once everything is setup it is a very useful app and provides good filtering and search options. Can definitely recommend

We have custom requirements for our website and all are fulfilled by the Searchanise support team. Great Support and Very user-friendly search for the customer.

Our experience with the Searchanise app has been nothing short of fantastic. This app has truly transformed the way our customers navigate and discover products on our Shopify store.

very good nothing to complain about so far everything functions as it should i would reccomend it for whoever needs

www.phuongbinhgroup.com.vn, using this app, very good, clear and a lot of feature

we cannot use any product app on our store because if we do, customers cannot checkout. It has been over 1 month we have been asking for help with searchanise, it takes 2-3 days to get a response, when we reply its then another 2-3 days. We are having a lot of issues. Becareful which filter app you choose because it is a big job to change over. Not happy at all the worst app!!!!!!!!!! there is a new issue every single week. i hate it so much.

Edited to add, I replied to every email. You just kept saying you couldnt help.

I am still having the same issues and still no help.

worked for a few days but have stopped working since. i have a big store, not sure if that's the reason.

Negatives:

1) My prices stopped showing and while support has been replying me daily, they couldnt solve the problem so they escalated it to the developer. Been 2 days, still no progress. I have a live store, what should i do?

2) Since im in their trial version, they asked me to upgrade. In their email, it is stated that if i upgrade within the next 2 days, i will get a 30% discount. The truth is, I can upgrade by the end of the trial to get the same discount, which is published on your app page:

http://start.searchanise.com/shopify/?utm_source=shopify&utm_medium=app_page&utm_campaign=shopify%20app

So i'm not entirely sure if i getting a good deal just by upgrading in the next 2 days

Pros: It's has fast search, but not faster than instant search+ or even comes close.

Having said that, the cost is no where near instant search+ also. Bang for your buck if you need a custom search solution but cannot afford other premium solutions like instant search+ / agolia

That being said, this an honest review and not out to bash the app developers or the people who sent their email promotions. The app did breakdown half way through trial and getting no solution in 2 days on a live store is not acceptable. Who knows what will happen next if i choose to subscribe? If a solution can be delivered, I will adjust the ratings.

Also, don't sed out emails like that mentioned in point 2. I really though i was getting a great deal until i found out that the price is the same. Bad move man.

This app is amazing and the fields which are in it for searching are also very helpful for the users to search. Support is also very helpful!
My suggestion is to add a quantity selector on the search page.

This app is a great solution that features advanced search as well as solid filtering. Their support team helped us achieve the setup that we wanted and answered all our questions.

They did something to my store and haven't fixed it yet. Product pics don't come up properly on collection pages and there is still weird lines in between products which I told them to fix but no update. They keep sending automated messages and close the ticket. It's not acceptable.