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I had an issue with the product view, and they quickly contacted me and resolved the problem. Excellent support service. They're my lifesavers! Thank you very much.
Thank you for sharing your experience with us! We're glad to hear that our support team was able to assist you promptly and effectively in resolving the issues you encountered during setup. It's great to know that the app is now meeting your expectations and working well for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Searchanise team
The app is working well, it has a fairly easy interface and the app support was great - we had some design "issues" and Madina from Support Team was very helpful with configuring the app to our needs.
Thank you for such a nice review! We're thrilled to see you enjoying different aspects of our app. Madina is especially happy to see you found our support team helpful.
Please make sure to let us know if you have any questions. We are always here for you!
Best wishes,
Searchanise team
Lost out on a large amount of customers this weekend because the app disabled itself instead of telling me the free trial had ended. No notification about it. Other apps resort to the cheapest option, or they continue it until you've picked one etc. Really frustrating because it's a good app but considering you can't find any products without the search function, this has lost my trust in the app
We sincerely regret the inconvenience you experienced. We typically send a trial expiration reminder two days before, and we're sorry if you didn't receive it. We've checked, and the email have been sent successfully from our end.
Thank you for bringing this to our attention, and we appreciate your feedback. We'll discuss this internally with our team to ensure we improve our processes. Despite the challenges mentioned you faced, we're genuinely pleased that you continue to use our app.
If there's anything else we can do to improve your experience or assist you further, please feel free to reach out.
Best regards,
Searchanise team
Excellent support team was quick to find and implement a solution to our problem.
Thank you for being so kind and leaving this nice review for us! We are always happy to help you so please never hesitate to reach out to us.
Best wishes,
Searchanise team
This is the best app ever for making searching easier. Customer support is great and I really enjoy this app.
Thank you for your fantastic review! It's great to hear that you appreciate our customer support and enjoy using the app. If you ever have more feedback or if there's anything specific you'd like to see in future updates, feel free to let us know. We're here to make your experience even better!
Best regards,
Searchanise team
The search speed is very fast, the integration is high, and the customer service response speed is also very fast.
Thank you for your feedback! We're glad to hear that you're satisfied with the search speed, integration, and our prompt customer service. If you have any more questions or need assistance in the future, feel free to reach out to us. We're here to help!
Best regards,
Searchanise team
Great app and support. Been using for many years now without any issues. Thank you Searchanise!
Thank you for your kind words and continued trust in Searchanise! We're thrilled to hear that our app and support have met your needs over the years. If you ever need assistance, we're always here to help.
Best regards,
Searchanise team
Super helpful team. Always responds immediately and offers helps. Haven’t met a plug-in team as helpful as them
Thank you so much for your kind words! We're delighted to hear that you've had such a positive experience with our support team. Providing quick and helpful assistance is our priority, and we're thrilled that we could meet your expectations. If you ever need further assistance or have any questions, please feel free to reach out to us. We're here to help!
Best regards,
Searchanise team
Great search app! Technical support responses very quickly. Highly recommend!
Thank you for the positive feedback! Delighted to know our search app meets your expectations, and we're always here for quick technical support. If you ever need further assistance, feel free to reach out!
Best regards,
Searchanise team.
Very prompt and helpful support service. I also love what the app does as far as both instant search and filter functionalities
Thank you for your wonderful feedback! We're pleased to hear that you find our support service prompt and helpful. Additionally, we're pleased to hear that you appreciate the functionalities of our app. If you have any further questions or suggestions, please don't hesitate to reach out. We're here to assist you!
Best regards,
Searchanise team