レビュー (1,684)

総合評価
4.7
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2020年1月16日

The team were really helpful and from what we've seen so far, this is powerful functionality. Thanks all.

Just Ingredients
イギリス
アプリの使用期間:約1ヶ月
2020年10月23日

This app is has a great analytics features and best app features for your shop's searches. The support team is also great at making your requests happen for as long as it is included in their feature. They help you set-up the needed tools to fit your current theme. If you're looking for ways to up-sell, cross-sell, fix your searches and search results, this is the app you need.
I hope that in the future version of the app, the quick view button and the add to cart button can be used simultaneously.

Shop Suki
フィリピン
アプリの使用期間:約1ヶ月
2020年3月18日

Very helpful and gives excellent insight, converts customers and customer service is really great. Great app!

Dripshop.fi
フィンランド
アプリの使用期間:約1ヶ月
2020年6月26日

We tried lots of similar apps in the past and this one is definitely the most best. Their customer support is very quick and helpful too. Highly recommend this app!

Silou London
イギリス
アプリの使用期間:約1ヶ月
2021年1月22日

App is down and there is no immediate help or support. None of my collection pages are loading which I have ads going to.

NYC Fireplaces & Outdoor Kitchens
アメリカ合衆国
アプリの使用期間:約3年
Searchaniseが返信しました 2021年1月28日

Hello,

Thank you for sharing your feedback with us. We are deeply sorry for the trouble you had to go through.
We experienced a technical issue and the team was alerted with a delay. Surely, the issue was fixed and now the app works well.

The whole team is now hard at work on improving the monitoring system and internal processes to prevent possible issues and make sure the performance stays stable.

As far as I see, the app now works without any issues in your store, but if you need our help with anything, don't hesitate to contact us at feedback@searchanise.com.

Searchanise team

2018年7月6日

Great app. Performs well with our site, check it out: www.LoadingDockPro.com

Loading Dock Pro Replacement Parts
アメリカ合衆国
アプリの使用期間:約1ヶ月
2017年12月12日

Great product, easy to integrate and fast!

Die Cast Toy Cars
アメリカ合衆国
アプリの使用期間:約1ヶ月
編集日:2019年8月22日

EDIT (July 2019): Finally the Searchanise team have started thinking about variants. Still very buggy (e.g. has lost the ability to show the most relevant variant, treats single-variant products as multi-variant, new data-variant-sku attribute doesn't update properly, and some filters have broken as part of the update), and still doesn't link to the correct variant, but a step in the right direction.

Good relevance algorithm and speedy response but crucial variant information is missing from results. This means that customers might think e.g. a product only comes in one colour or the most expensive size. Searches for specific option values (e.g. 'Blue shoes') will return the correct image but won't link to the pictured variant, and there is not enough information returned in the code to amend the hrefs after the event (without calling the Shopify AJAX API for every returned result = waaaaay too slow).

I've had to introduce a handful of JS hacks for other things that *can* be fixed this way, but repeated requests from me for small but significant improvements have been ignored.

Don't get me wrong, for the money this is definitely worthwhile - much cheaper and easier than indexing your own inventory (especially large catalogues like ours), and obviously a hell of a lot better than Shopify's in-built system, just be prepared to spend a fair amount of time faffing with code to get it looking and acting as you want. And don't expect any help from these guys - they never reply to emails.

I'll up this to 5 stars if the developers cater for products with variants!

Chamberlain Music
イギリス
アプリの使用期間:3年以上
Searchaniseが返信しました 2019年7月18日

We are sorry your experience with our service has been frustrating. We are constantly in the process of improving the functionality of our app as well as our service and highly value your feedback as we strive to get better. As mentioned in our earlier messages, our team is working on your requests and we will notify you as soon as there is an update. We appreciate your time and patience and apologize for the inconvenience.

2017年5月4日

Changed our search interfaces drastically allowing customers to find what they are looking for more quickly leading to better conversion!

Ronnie Coleman Signature Series
アメリカ合衆国
アプリの使用期間:約1ヶ月
2022年11月18日

VERY BAD SERVICE, Dont use this app, They are not replying to our emails for many days, we asked for some changes to the filters in our store, They Messed up our website, we are asking them to fix the issues and no respond. NEVER NEVER INSTALL THIS APP.

MEGASTORES
キプロス
アプリの使用期間:約3年
Searchaniseが返信しました 2022年11月18日

Hello,

Thank you for your feedback. We are sorry to hear that we made such an impression on you and it's breaking our hearts to see you disappointed with our support. It seems that there was some misunderstanding. We have only made the same changes that were made in the unpublished theme for the live one, as per your request. We also notified you about it both via email and in the chat, and provided an instruction for reverting the changes.

As for now, all the changes have been reverted and the collection pages are powered by the theme again. Please let us know if you still have any difficulties and we will do our best to fix everything.

It would also be great if you could let us know the ID numbers of the tickets you already have in your email, so we could check why we missed them and avoid this issue in the future.

Best regards,
Searchanise team