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this application continues to surprise me,not only it solved the products search problem but also the most important part they continue to add more features to the application, recently the recommendation block function, it is amazing , thank you "Smart Search & Instant Search" team.
I was gonna give it 5 stars but because of the lack of some simple features like:
- make in search results the zero prices products to appear last after products with prices
- make products with higher discounts to show first in search results
Tested some other search apps, nothing compares with this one, look no further, you need this app!
I'm writing from Japan. I'm using a translation site, so I'm sorry if it's rude or inappropriate.
Among the apps that support searching in Japanese, I think that it is a fairly high-performance app and the price range is reasonable.
The customer support staff responded promptly and politely even though they were busy.
I am very grateful. thanks so much!
日本語での検索に対応しているアプリの中では、一番使いやすくお値段的にも納得のいくアプリだと思います。
フィルターの表示を変更したかったのですが管理画面からは設定ができず、サポートセンターに問い合わせたところ、わざわざカスタマイズしてくださいました。
おかげさまで理想の検索フィルターが設定できました。親切かつ丁寧なご対応をいただき、ありがとうございました。
We've been using the app for under a month's time now, but we are beyond impressed with the easiness to install, the customer service from the Searchanise team, and all of the features that come with the Pro plan we signed up for.
I love this app, does it all for you and makes your store look very professional
I love you guys, I never love anyone in the whole world the way I love you guys. My life without you is just lost without being found.
Thank you.
A really disappointing experience from start to finish. During a routine speed audit, our web agency discovered that Searchanise was causing our Shopify store to run much slower than it should, so we uninstalled the app and contacted the developer to request a refund of our annual subscription. Several days later, there’s been no reply whatsoever from Searchanise. Poor performance and poor customer service - the worst of all worlds!
Hello,
Thanks a lot for sharing feedback with us. We are sorry to know that we have made such an impression on you.
Unfortunately, our support team has been overwhelmed lately. We are terribly sorry that we had to make you wait. Anyway, we did our best to improve the response time of our support team and we hope that such delays won’t appear again.
Regarding the issue with store speed, all the Searchanise scripts are loaded asynchronously, so it shouldn't affect overall performance. However, if you face any difficulties with that again, please let us know. Our whole team will be happy to find a solution for you.
Best regards,
Searchanise team.
Very happy with this app so far. Does exactly what we need it to do. Shame that Shopify's own Search Tool isn't nearly as effective, but at least there are great apps like this to fill the gap.
www.gazebospareparts.co.uk
Excellent value, functionality, speed, customizability and most of all: top notch support by the developer team. Highly recommended!
Hello,
Another top notch thing is your review here! Thank you very much for taking time to share it, we are happy to know we are useful for your business.
Feel free to let us know if any other queries appear. Our team is always here for you!
All the best,
Searchanise team
integrates and works seamlessly and perfectly. make navigation across all tags user friendly. team support highly responsive and knowledgable. reliable and robust app.