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I'm not getting any replies anymore, back then it was very fast. Also even though I had a langify connection back then, I lost all my translations and all my filters I had set up.
Thank you so much for your great feedback! We are pleased to hear that our solution has made a good fit for your store with all available upsell and cross-sell features and many options beyond the smart search. We appreciate your recommendations too!
App bietet alle Funktionen, die man für eine gute Suche benötigt. Und als ich mit der Personalisierung einiger Farben nicht weiter kam, wurde mir prompt vom Team geholfen.
The app doesn't function properly, a lot of problems happening, some products in the store are not even shown in the search result page (looks like the product doesn't exist in the store, this is the worst part). When I contacted them, experienced a very slow response, very disappointed. I have paid for the yearly plan, now stuck in it, it ruined my store. I demand a full refund immediately, please.
Hello,
Thank you for leaving your feedback for us. We are really sorry that you have faced these issues with the search while using our app.
The team is investigating the problem right now and we will do our best to find the best solution to the issues you mentioned. We will get back to you with the results shortly in the ticket you submitted.
Searchanise team
with this app you can search x-thousend of different products. top searchbar, top and very fast support.
We have tried every single search app on the shopify store...it took us a while to find this one, but it is BY FAR the best one.
For example...if someone used other search apps on our website and maybe put a space where there wasn't on in our description EG: "Epson DX 4400" other search apps wouldn't find the ink! But, with this app, it finds with any variation used.
So glad we've finally found the perfect search app. All of the options once you've clicked search are brilliant too.
Also..pricing is a lot better than the $99 per month we were paying before!
Thanks!
Amazing search bar for navigating, i highly recommend this to newbies.
This app has been amazing at helping to make our products easier to find. With a large inventory, we struggled for the longest time with collections w/o adequate filters. That's no longer the case thanks to this easy to set up and customize app.
Update: I will change my review to 5 stars when they implement swatches for Shopify (not just for Magento) products in a collection page.
Just finished the free trial. So far so good. Paid for the yearly subscription. I think it's worth the price.
This is a excellent app that supports many features including custom filters. In fact, the support team was very helpful and patient with all my questions. Btw, I still hope that the response speed can improve further, you know sometimes there are urgent moments or deadlines to meet. Beyond that, everything is a recommended experience.
Thank you for your full and honest review! It feels amazing to see you are satisfied with our functionality and mostly with our support team's work.
Regarding the response speed, we totally see your point. We are sorry the waiting time can get longer than you wish! We will put our effort into improving this part of the process. Thank you for helping us be better!
Feel free to let us know if any questions arise.
Best wishes,
Searchanise team
Support takes too long, and lately this app is making too many issues, now its completely not working,
Thank you for your feedback. We are sorry to hear you are frustrated with our service and hope this won't happen in the future. However, we see that our team has replied to your request within our standard response time limits - 24 hours considering the time zone differences. Please note that all support tickets are processed in the order they are received and prioritized accordingly. We are happy to address any difficulties if you could please specify what is wrong. We see that Searchansie works properly in your store without any issues at the moment.