レビュー (1,684)

総合評価
4.7
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2018年3月12日

Just Great, definitely a must-have app!!

W Onnet
アメリカ合衆国
アプリの使用期間:10日
2019年12月28日

Amazing straight out of the box. I had my techie standing by in case I needed help... and I didn't! Can't wait to play with all the features.

MusicWorks Unlimited
アメリカ合衆国
アプリの使用期間:10日
Searchaniseが返信しました 2019年12月30日

Thanks! We couldn't be happier to hear such awesome feedback! Have fun playing around and don't forget we've got your back always standing by too.
feedback@searchanise.com is where you can reach us anytime.

2020年4月7日

Stellar support with a quick response when I asked for stuff got instant and over the top engineered solutions. Thanks to the team at Searchanise and keep doing this awesome job. Looking forward to customising my search CSS for Neumorphism

Scootera | Dualtron UK
イギリス
アプリの使用期間:10日
2022年2月17日

The customer support is excellent, Anastasia was very helpful and sorted out my issue straight away. The functionality of this app is perfect for what we need.

IndustrialComms
イギリス
アプリの使用期間:9ヶ月
Searchaniseが返信しました 2022年6月23日

Thank you very much for the kind words. We are glad to hear that you enjoy our app and support!

Your review is highly positive, but it looks like we still lack something to get all 5 stars. Please don't hesitate to message us at feedback@searchanise.io if you have any suggestions on how we can improve your experience further or experience any issues. We will be happy to help!

2021年6月11日

I like the app, but we had a significant drop in speed on our shop, from 28 to 19, due to this app. I wrote to you about this to find out if there are any solutions, but I still haven't had an answer. If there is no improvement, I will have to delete the app.

Les Mauvaises Herbes
カナダ
アプリの使用期間:10ヶ月
Searchaniseが返信しました 2022年6月17日

Hello,

Thank you for taking the time to share your feedback with us! We are sorry to see you had issues with using our app in your store. We totally understand how speed is important in terms of user experience.

As far as we see, we addressed it via email. In case you still need any assistance on this matter, feel free to let us know.

Best regards,
Searchanise team

2017年8月11日

Great app, great functionality

Sena Cases
アメリカ合衆国
アプリの使用期間:10日
2023年3月9日

Good product and great support. They helped me to customize the filter to fit my theme correctly. Highly recommend.

BMGifts
アメリカ合衆国
アプリの使用期間:10日
Searchaniseが返信しました 2023年3月10日

Thank you for your kind words! Knowing that you're satisfied in terms of both our product and our support team is priceless.

Best wishes,
Searchanise team

2022年5月3日

This app has some good search features, but there are a few bugs in the system and the customer support is terrible!!! I followed their supplied instructions and spent days assigning colour families, but they don't show as colour swatches on the shop front. I have written to them 3 times to ask for help but have had no reply, but someone has reset all the families previously assigned. soooo frustrating and a massive waste of time.

The Inside
ニュージーランド
アプリの使用期間:9ヶ月
Searchaniseが返信しました 2022年6月16日

Hello,

Thank you for taking the time to share your feedback. We are truly sorry to see you had such a frustrating experience with our app!

As I see, one of our articles about colour families was indeed confusing so it's no surprise you had issues with this feature of ours. We apologize for that! Good to see that in the end you received correct instructions.

By the way, our team added the needed details to the article so it doesn't confuse our clients anymore. Thank you very much for drawing our attention to it!

All the best,
Searchanise team

2022年7月25日

I have been facing some currency issues and trying to contact the team but not getting any response. This is quite a critical issue that needs to be resolved but help support is quite poor.

Swiftgreenfiltercan
カナダ
アプリの使用期間:9ヶ月
Searchaniseが返信しました 2022年7月25日

Hello,

Thank you for leaving your feedback. We are very sorry you didn't receive our reply. As we investigated, the email address you initially contacted us with was incorrect. This is most likely the reason why there was no response from us.

As you took a chance and contacted us again, we replied to the second email. This time, we double-checked the email address but unfortunately, we didn't get any reply from you.

However, if you could only give our app a second chance we would be happy to help you with any difficulties. Just email us at feedback@searchanise.io and we will find a solution.

Let's stay in touch via email!

Best wishes,
Searchanise team

2018年4月17日

très simple à installer et très pratique pour les recherches... je conseille

Caprice Express
フランス
アプリの使用期間:10日