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Still trying to explore and learn about the app, however there are some translation limits for us at the moment as we cannot translate Filters into more than one language. Their support have been excellent though and super helpful, so 5 stars to that!
Thank you for taking the time to share your experience with our app! We highly appreciate it.
We are sad to see you faced some limitations when it comes to translating filter values, yet as we see, our support team is already communicating with you on this matter to describe the alternatives in detail.
By the way, it's a delight to see that our customer service left you satisfied. We will do our best to keep this impression further.
Please let us know if you have any questions. We are always glad to help!
Best wishes,
Searchanise team
Excellent value for a search app. My favorite functionality is its ability to display category pages as search pages with built-in filters/etc. Support has been both excellent and not so excellent, but on my latest issue they were rock stars!
My main critique is to provide better matching for search terms without adding synonyms. For example, the app will find product "Focus XT" but not "Focus-XT." I've added a synonym to take care of it, but there should be an option to at least ignore special characters.
great it works i recommend this app
This is a brilliant and powerful app that allows customers to navigate through a large catalog of products and content. Highly customizable with quick loading times.
Awesome support, the helped me set up the app, thank you very much it seems everything is working great.
We truly appreciate this review! It's great to know the setup process was easier for you with the help of our support team. We hope you see the positive impact of our app on your website soon.
Please make sure to contact us with any questions!
Best wishes,
Searchanise team
Brilliant app and brilliant customer service. The app is fantastic as it improves the search function on my shopify store in a way I can't describe. The way it looks and works is just brilliant, customers can now shop from the search amongst other things. This is what my store was missing. Support is also very good, they customized my search widget very quickly. The analytics feature is also extremely helpful.
I have been using Searchanise Smart Search for more than 6 months now. And it has been functioning well for us. Our users especially benefit from instant search suggestions and results. I believe one small improvement will make it more useful for us. In the search results page, for filters, please provide an option to not include new collections by default. We want to manually add only those collections that make sense for filtering / faceted search. Currently, all new collections are automatically added and we need to go and remove manually. This makes it cumbersome for us. What I am asking for is to provide a switch that disables the automatic addition of collections to the filters, by default. All in all, it is a highly reliable app!
Hello,
Thank you for your kind review! We appreicate your willingness to share your experience with our app here.
As for your desired improvement, we couldn't seem to find any email from you where you mentioned it. If you still need this functionality, feel free to contact us. We will try to come up with a solution for you.
Best regards,
Searchanise team
Really nice plugin and not too heavy.
Great app, simple and easy to set up and ideal for sites that want a search for products and posts/pages.
App used to work great. Recently I noticed many of my items were not displaying when searching for our SKU. I was basically told - the platform our search is built on has trouble searching for numbers.
So it is a search app that is not able to search. Go figure.
It has a lot of great features and is pretty robust. However this limitation is mind-boggling, and their response made absolutely no sense. Especially since it worked perfectly fine just a few months ago.
It displays 3 of 11 results when searching for the part number in every instance. Very frustrating. Whatever change they made essentially made the app useless for us, as part number is a major way we search for our store. The native search built into shopify works fine, but somehow this paid app can't do even this basic search.
I will be deleting and looking for another alternative search that can actually do a search.