レビュー (1,681)

総合評価
4.6
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2024年11月20日

The customer service team is quick to respond and very helpful. We encountered a couple of bugs and they promptly escalated the issues to their developers, who worked on resolving them for us.

Brindisa Spanish Foods
イギリス
アプリの使用期間:6年以上
Searchaniseが返信しました 2024年11月21日

Thank you for sharing your experience! We're glad our customer service team could assist you quickly and ensure the issues were addressed promptly by our developers. Your ...

編集日:2024年12月4日

I am writing to express my dissatisfaction with the current state of support for the mobile site search issue. Furthermore, the separate issue regarding the add-to-cart function from site search has yet to be addressed.

Any help is much appreciated, please!!!!!

UPDATE 04.12.2024 The search is not fixed, and I am still waiting to receive an email from you.

Highgrove
イギリス
アプリの使用期間:3年以上
Searchaniseが返信しました 2024年12月2日

Hello,

We are very sorry to see our recent issue affected your mobile search! As we see, it should be fixed by our developers already. Nevertheless, our main priority now is ...

2024年11月18日

super happy with their responses as always...stacy was very helpful in my search for answers x...thanks again

Cargo Clothing
イギリス
アプリの使用期間:1年以上
Searchaniseが返信しました 2024年11月19日

Thank you for your kind words! We're thrilled to hear that Stacy was able to assist you effectively. Your satisfaction means a lot to us, and we're always here to help ...

2024年11月7日

Searchanise support was very quick to help me with my issues. 10/10 would work with them again.

PerfumesAmerica.com
アメリカ合衆国
アプリの使用期間:4年以上
Searchaniseが返信しました 2024年11月10日

Thank you so much for your kind words! We're delighted to know our support team was able to help quickly and meet your expectations. We're always here for you, so feel free ...

2024年11月29日

Going down on Black Friday does not look good. We will be removing the app once the weekend is over

The Treadmill Factory
カナダ
アプリの使用期間:8ヶ月
Searchaniseが返信しました 2024年12月2日

Hello,

We are very sorry to see our recent issue affected your store and your sales! As we analyzed, it was fixed by our developers within an hour. Nevertheless, we have ...

2025年1月14日

Great app, very responsive and helpful support, highly recommended!

Voltage Coffee Supply
アメリカ合衆国
アプリの使用期間:7ヶ月
Searchaniseが返信しました 2025年1月16日

Thank you for your wonderful feedback! We're glad to hear you're enjoying the app and that our support team has been helpful. Your recommendation means a lot to us, and we're ...

2025年1月29日

Customer support is pretty good, from having a full demo to raising support tickets they are really kind and helpful, congrats team Searchanise.

doto.com.mx
メキシコ
アプリの使用期間:5日
Searchaniseが返信しました 2025年2月2日

Thank you for your feedback! We're glad to hear that our support team left a positive impression. Your kind words mean a lot to us, and we’ll be sure to share them with the ...

2024年12月1日

Searchanise servers were down for one hour on BLACK FRIDAY, meaning zero products were visible on my store leading to many thousands in lost revenue. Good going guys!

LABEL MENSWEAR
イギリス
アプリの使用期間:4ヶ月
Searchaniseが返信しました 2024年12月6日

Hello,

We are extremely sorry to see our recent issue affected your store and your sales, especially on Black Friday. As we see, it was fixed by our developers within an ...

2025年2月26日

Super responsive and helpful team!

WildBird
アメリカ合衆国
アプリの使用期間:10ヶ月
Searchaniseが返信しました 2025年3月2日

Thank you for your kind words! We're glad to hear that you found our team responsive and helpful. If you ever need assistance, we're always here to help!

Best wishes,
...

2024年11月3日

Excellent customer support!

The support team was very responsive and helpful in implementing the collection filters. They provided clear instructions and multiple solutions to choose from.

Their method worked perfectly for our needs, and the setup process was straightforward.

While we're still exploring additional features, the basic implementation met our requirements and the support experience ...

カラコンープロトタイプ
日本
アプリの使用期間:4日
Searchaniseが返信しました 2024年11月6日

Thank you so much for your kind words! We're delighted to hear that our support team was able to assist with the collection filters and that the setup process was ...