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I had a small issue to fix but the support team were highly responsive, helpful, and fixed the issue promptly. Recommend.
Thank you for your kind words! We're glad to hear that our support team was able to promptly resolve your issue. Your recommendation means a lot to us. If you ever need further assistance, please don't hesitate to reach out.
Best regards,
Searchanise team
Great App, Team Super Helpful and Responsive
We’ve had an excellent experience with the Searchanise app. The app has significantly improved our store’s search functionality, making it easier for our customers to find the products they need quickly and efficiently. The advanced filters, real-time sync, and personalized search results have been game-changers for our online store.
A special shoutout to the team members who have been incredibly helpful and responsive: Mary L, Julia P, Maria A, Keysena P, Alex P, Stacy S, and Sophia M. They assisted us every step of the way, from setting up the app to customizing specific features to suit our needs. Their support and expertise have been invaluable, and we couldn’t be happier with the service they provided.
Thank you, Searchanise team, for a great product and exceptional customer service!
Thank you for your fantastic review! We're delighted to hear that our app has improved your store's search functionality. Your kind words about our team members mean a lot to us, and we're glad they could assist you with setup and customization.
If you ever have any further questions or requests, don't hesitate to reach out to us. We're here to assist you!
Best regards,
Searchanise team
très bon service client, vous aide a personnalisé votre visuel pour que tout corresponde parfaitement, nickel
Thank you for your feedback! We're delighted to hear that our customer service has been helpful in customizing your visual to meet your needs perfectly. If you need any further assistance or have more customization requests, feel free to reach out!
Best regards,
Searchanise team
We've been using Searchanise for a while now, and overall, we are very pleased with both the app and the support team.
App Functionality and Design:
The app itself works exceptionally well and was easy to integrate into our system. It offers a wide range of functions that can be tailored to meet our specific needs. The app is fast, reliable, and features a sleek, modern design that enhances our user experience.
Support Team:
The support team has been incredibly helpful throughout our integration process and subsequent troubleshooting. While the resolution of some issues took longer than expected, the team was always responsive and provided effective solutions to our problems. They assisted us with several challenges, including cart drawer integration and adjusting the display of our search icons. They also promptly corrected the currency display in our side cart drawer, switching it from dollars to euros as needed.
Overall, we are satisfied with the service and the functionality of the app. The support team’s dedication to resolving our issues, despite not always being the fastest, has been greatly appreciated. We highly recommend Searchanise for its versatility, performance, and user-friendly design.
Thank you for your detailed review! We're delighted to hear that you are pleased with both the app and our support team.
We're glad to know that the app meets your needs and enhances your user experience. We appreciate your comments on the app's speed, reliability, and sleek design – these contribute significantly to a positive user experience.
We value your feedback on our support team. While we strive to resolve issues promptly, we understand that some challenges may take longer to address. Rest assured, we're continuously working to improve our response times and provide even more effective solutions for our customers.
If you need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Searchanise team
Great support and solid functionality. Does everything we need!
Thank you for your review! We're delighted to hear that our app meets your needs and that our support team has been helpful. If you have any further questions or need assistance, please feel free to contact us.
Best regards,
Searchanise team
Searchanise App greatly improve customer experience on our web site. Almost half of the visitors use search to find products they need. It has powerful features and customization options, and if something different is required, Searchanise customer support implement custom features at the lightning speed.
Thank you for sharing your experience! It's great to know that our app's features and customization options meet your needs. Our team is dedicated to providing fast and efficient customer support. If you ever need further assistance or custom features, feel free to reach out to us!
Best regards,
Searchanise team
If you want a collection search filter do not use this app.
It replaced your collection search with its own app, and you cannot change anything about it. You get stuck with small text, 3 columns, and a terrible mobile layout.
If you are looking for collection search filters, find another app.
Thank you for sharing your feedback. Indeed, the "Filters on Collections" feature does replace the Product grid on collection pages. We're sorry to see it disappointed you! Nevertheless, it can be customized in the Searchanise admin panel, where you can change the template, adjust the number of product columns, and apply Custom CSS for more detailed customization. We’re here to help with any customization needs you may have. Please feel free to reach out to our support team for assistance.
Best regards,
Searchanise team
One of the best layouts for user-friendly searching. The Searchanise support team is very responsive and helpful.
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our app and support team. If you ever need further assistance or have any suggestions, feel free to reach out to us.
Best regards,
Searchanise team
Does exactly what I needed, the only app to allow as many filters on metafields as I need with great support.
Thank you for your feedback! We're glad to hear that our app meets your needs with its extensive filter options and that our support team has been helpful. If you have any further questions or need assistance, don't hesitate to reach out.
Best regards,
Searchanise team
This app is incredibly efficient and user-friendly. the search results are consistently relevant and accurate. The app's speed is impressive, ensuring a seamless experience for users. The support team is very supportive. Overall, a fantastic tool that simplifies information retrieval effortlessly.
Thank you for your wonderful feedback! We're thrilled to hear that you find our app efficient and user-friendly, and that the search results meet your expectations. Our team is dedicated to providing excellent support, and we're glad you've had a positive experience with us. If you ever need further assistance, feel free to reach out. We're here to help!
Best regards,
Searchanise team