レビュー (1,633)

総合評価
4.8
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年2月24日

I recently had the pleasure of integrating the "Searchanise Search & Filter" app into my online store at https://sassylab.dk, and I must say, it has been a game-changer. The app itself is incredibly powerful, offering a seamless and intuitive search and filtering experience for my customers, which has significantly improved the usability of my website. However, what truly sets this app apart is its customer service.

From the get-go, I was impressed by how fast the response time was whenever I reached out for support. It's evident that customer satisfaction is a top priority for them. Not only are the support agents quick to respond, but they also possess a high level of skill and expertise. They provided extensive help with everything I needed, demonstrating a willingness to go above and beyond to ensure the app was perfectly tailored to my store's requirements.

The agents were patient, understanding, and highly knowledgeable, making the whole process of customizing and troubleshooting the app feel effortless. Their proactive approach in offering solutions and improvements was particularly noteworthy. It's rare to find a service where the support team genuinely invests in your success as much as the team at "Searchanise Search & Filter" does.

In conclusion, if you're looking for an app that not only enhances your online store's functionality but also comes with exceptional customer support, "Searchanise Search & Filter" is the way to go. I wholeheartedly recommend it and give it a well-deserved 5 stars.

SassyLAB.dk
デンマーク
アプリの使用期間:15日
Searchaniseが返信しました 2024年2月25日

Thank you for your glowing review! We're thrilled to hear that our app has made such a positive impact on your online store's usability. Ensuring customer satisfaction is our top priority, and we're delighted that our support team was able to provide you with fast, skilled, and personalized assistance throughout the integration process. Your kind words about their expertise, patience, and proactive approach mean a lot to us, and we're grateful for your 5-star rating. If you ever need further assistance or have any questions, don't hesitate to reach out to us.

Best regards,
Searchanise team

2024年2月27日

Super Great. Support was amazing and fulfilling with our business custom needs both technically and visually. Overall it made our integration process so much easier and smooth.

Would recommend them again and again.

Application itself is made simple to understand, does all the basics as it should. Also found some great add-on functionalities within the tool such as AI, merchandise Promo, analytics and reports.

ROBELL (EN)
デンマーク
アプリの使用期間:6日
Searchaniseが返信しました 2024年3月1日

Wow, what a nice detailed review! Thank you very much for describing your experience with our app so fully!

We hope Searchanise brings even more value to your customer experience further. Just don't forget you can always contact our support team to get assistance if you need anything.

Best wishes,
Searchanise team

2024年2月7日

Searchanise stands out not only as an exceptional app but also as an outstanding company to collaborate with. Their customer support team is notably responsive, ensuring that every inquiry is met with a swift and effective resolution, rather than mere excuses. This level of service amplifies our enthusiasm for the significant value that Searchanise is poised to contribute to our store. We are genuinely optimistic about the transformative impact it will have on our business operations.

49ER COMMUNICATIONS
アメリカ合衆国
アプリの使用期間:2ヶ月
Searchaniseが返信しました 2024年2月8日

Thank you for your feedback! We're glad to hear that you had a positive experience with our app and support team. Your satisfaction is our priority, and we're committed to providing excellent service to all our users. If you have any further questions or need assistance, please don't hesitate to reach out.

Best regards,
Searchanise team

2024年1月17日

I have been using it for four years with no major issues, and the support staff is very helpful and quick to respond.

フロアマット専門店HOTFIELD 公式サイト
日本
アプリの使用期間:3年以上
Searchaniseが返信しました 2024年1月19日

Thank you for being a loyal customer for four years! We're delighted to hear that Searchanise has been serving you well, and we appreciate your positive feedback on our support team's responsiveness. If there's anything more we can assist you with or if you have any questions, please don't hesitate to reach out.

Best regards,
Searchanise team

2024年2月1日

Very useful app with great customer support. Highly recommended.

High End Essentials
アメリカ合衆国
アプリの使用期間:3ヶ月
Searchaniseが返信しました 2024年2月4日

Thank you for your kind words! We're delighted to hear that you find our app easy to install and configure. If you ever need assistance or have suggestions for improvement, feel free to let us know. We appreciate your recommendation and look forward to supporting your store further.

Best regards,
Searchanise team

2024年3月16日

I was very pleasantly surprised by such quick and professional help from assistant Julia A.
I strongly recommend it. Search engine works great. The menu is understandable and easy to adapt to other languages.

AUTOGARSAS.LT
リトアニア
アプリの使用期間:約13時間
Searchaniseが返信しました 2024年3月17日

Thank you for your wonderful feedback! We appreciate your recommendation and are glad you find our search engine effective and our menu easy to adapt to various languages. If you require further assistance or have any questions, please don't hesitate to reach out. We're here to help!

Best regards,
Searchanise team

2024年1月23日

We use this app for our site's search features as well as filters on collection pages. It works incredibly well, very easy to set up and integrate with your theme. So many customisation options to adjust it exactly how you like it! We had quite a bit of custom code we wanted to adjust the product grids and their customer service was extremely helpful, fast, and efficient. Thanks to Sophia and Maria they were so helpful!

Blade & Rose UK
イギリス
アプリの使用期間:約1年
Searchaniseが返信しました 2024年1月24日

Thank you for your positive feedback on your experience with Searchanise! We're glad to know that our app meets your search and filtering needs seamlessly. It's great to hear that our customer service, especially Sophia and Maria, have been helpful for you. If you have any more questions or need further assistance, feel free to reach out.

Best regards,
Searchanise team

2024年6月17日

Great app and support. Been using for many years now without any issues. Thank you Searchanise!

Lila Beauty
オーストラリア
アプリの使用期間:17分
Searchaniseが返信しました 2024年6月19日

Thank you for your kind words and continued trust in Searchanise! We're thrilled to hear that our app and support have met your needs over the years. If you ever need assistance, we're always here to help.

Best regards,
Searchanise team

2024年1月24日

Excellent support team was quick to find and implement a solution to our problem.

Picnic Time Promo
アメリカ合衆国
アプリの使用期間:6ヶ月
Searchaniseが返信しました 2024年1月26日

Thank you for being so kind and leaving this nice review for us! We are always happy to help you so please never hesitate to reach out to us.

Best wishes,
Searchanise team

2024年3月27日

Maru was amazing in helping me get setup and configure the app how I needed it. Highly recommend!

Wooden Cork
アメリカ合衆国
アプリの使用期間:約2時間
Searchaniseが返信しました 2024年3月29日

Thank you for your kind review! We're happy to see our support team, especially Maru, made a good impression and properly helped you with your query. That's what we aim to do!

Feel free to let us know if you need anything else.

Best wishes,
Searchanise team