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Sehr nützliche App und vor allem grossartiger Support. Anliegen werden schnell bearbeitet und es wird genau auf die Bedürfnisse eingegangen. Grossartige Arbeit des Support-Teams!
Thank you for your great review! We're glad to hear that you find our app useful and that our support team has been able to meet your needs quickly and effectively. Your kind words mean a lot to us. If you have any further questions or feedback, please let us know.
Best regards,
Searchanise team
After a long search, I finally found an app that meets my needs. The individual setting of the filters is very convincing. Very easy to use and super fast support. I am very convinced
Thank you for sharing your experience! We're thrilled to hear that our app meets your needs and that you find the individual filter settings convincing and appreciate our quick support. Your satisfaction means a lot to us!
Best regards,
Searchanise team
I love the APP. Best I found. It works well and really, has helped my customers to find exactly what they searching for on my site. I did need customer support because my theme was not cooperating. They were amazing and it was not an easy fix, in fact it took a few people on the team to figure out a solution. I am here to report the APP is great, working well, and my experience was a very positive one. I recommend the product and the support team.
Thank you very much for this kind review! We truly appreciate you taking the time to share your experience with our app and our support team. It's even better to see that we were there for you when you faced a problem.
We hope your experience with our app will be as smooth as possible. Still, if you have any new questions, please make sure to let us know so we can assist.
Best wishes,
Searchanise team
Great support
Thank you for your feedback! We're thrilled to hear you had a great experience with our support team. If you need any further assistance, feel free to reach out anytime.
Best regards,
Searchanise team
this is great app. it provides great convenience. support team responds well and being great helpful. thanks for creating this app. of all apps, this is the best one.
Thank you very much for this kind review! It feels amazing to see you're satisfied with both our functionality and support team.
Feel free to contact us with any questions. We will be happy to help.
Best wishes,
Searchanise team
A fabulous app. Has made a huge difference to my store and the support is quick and responsive from Umida and team. Thank you so much. A great app!
Marie
Love Amber x UK
Thank you, Marie, for your wonderful feedback! Our team, especially Umida, greatly appreciates your kind words about our support. If you ever need further assistance or have any questions, don't hesitate to reach out to us. We're here to help!
Best regards,
Searchanise team
This search function has been awesome. On top of that, the customer support has been great! Thank you Julia and Anastasia!
Thank you for your positive feedback! We're thrilled to hear that you're enjoying our search function and that our customer support team, especially Julia and Anastasia, has been able to assist you effectively. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Best regards,
Searchanise team
So helpful, from the initial integration to just general support. Honestly, we are so grateful for the customer service with Searchanise! Just an email away and they can make the magic happen! Any issue we've had has been resolved in a timely manner.
Thank you for your kind words! It's a pleasure to hear that our customer service has made a positive impact. If any more questions or issues arise, feel free to reach out. Your satisfaction is our priority!
Best regards,
Searchanise team.
Great app and great support. We switched after using it for a period of time thinking we found a better one, we quickly switched back. This one does the job quite well!
Thank you for your wonderful feedback! We're glad to hear that you find Searchanise to be a great app with excellent support. It's fantastic to know that even after exploring other options, you decided to switch back to us. We're committed to providing a solution that works well for you, and we appreciate your trust. If you have any more feedback or if there's anything specific you'd like to share, please feel free to let us know. We're here to assist you!
Best regards,
Searchanise team
Support email effective and fast > they solve the issue quickly and provide explanations. Chat > response-time is very long
Thank you for your feedback! We're glad to hear that our support team effectively resolved your issues via email. We apologize for any delays you experienced in our chat response times. We're continuously working to improve our response times across all channels to better serve our users. If you have any further questions or concerns, please feel free to reach out to us.
Best regards,
Searchanise team