Searchanise Search & Filter , 1,607件のレビュー
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We have been using this app for about 6 months now and we are very satisfied with the paid version of this app. There are quite a few features included, including some surprises that have worked well for us. They seem to be improving as time goes on, releasing new features that are helpful.
There were a couple of things that did not quite work right for us aesthetically out of the box, such as the quickview option or the look and feel of the recommendations widgets. However, after contacting support they quickly edited the css to help achieve what we wanted and we are very satisfied customers of this app.
They also have some useful integrations with other apps as well.
Not usable for complex product names + Slow support: The support takes forever and they answer with a default message stating that they have an above average number of requests to excuse themselves for it. Its been this way for a year now and it usually takes around 4-5 days to receive a reply, which is unacceptable given the size of our business.
Hello,
We appreciate your willingness to share your feedback. We are sorry we left such an unpleasant impression!
We indeed used to have problems with a hugh volumes of requests. So, we understand your frustration. Luckily, now we respond much faster and we plan to keep it up.
As we see, your recent emails were addressed in time. Feel free to contact us again with any questions or queries. We will be glad to help!
Best wishes,
Searchanise team
The searcg is amazing, it finds basically any matching or similar word displaying product photo and info. Haven´t seen the conversion yet but I´m pretty sure it will help. We find it somewhat expensive paying monthly.
Awesome app! Site engagement has really increased since installing the app as customers are no longer getting empty search results from products that we actually carry based on spelling errors. It also provides excellent suggestions for similar products when they search something we don't carry. Analytics also gives great insight into what your customers are looking for. Definitely worth the money.
Intuitive, functional and sleek--this app is a huge asset to your store.
Responsive and helpful customer service. The best app you could possibly have if your e-commerce store has 1000's of SKUs.
Highly recommended!
This app has excellent features, appropriate and fast search results, and the support has also been great!
It is the best application, to have an intelligent search engine, which I have tried. It is very much better than other more expensive, and with its trial period you can check all this.
The customer service team is wonderful, always willing to help and answering the emails of their customers.
I recommend it 100%
Thanks so much for taking the time out to write this amazing review. We are proud to provide great service to you and all of our clients and are grateful to have your business!
Very useful and well made app!
The service has been very helpful and responsive in solving the issue. Overall, a great app to work with!
This app is great. It takes a little bit of time to discover how everything works, but the integration is seamless. I haven't taken advantage yet of a fraction of what it has to offer and I look forward to doing so.