Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
24 februari 2024

I recently had the pleasure of integrating the "Searchanise Search & Filter" app into my online store at https://sassylab.dk, and I must say, it has been a game-changer. The app itself is incredibly powerful, offering a seamless and intuitive search and filtering experience for my customers, which has significantly improved the usability of my website. However, what truly sets this app apart is its customer service.

From the get-go, I was impressed by how fast the response time was whenever I reached out for support. It's evident that customer satisfaction is a top priority for them. Not only are the support agents quick to respond, but they also possess a high level of skill and expertise. They provided extensive help with everything I needed, demonstrating a willingness to go above and beyond to ensure the app was perfectly tailored to my store's requirements.

The agents were patient, understanding, and highly knowledgeable, making the whole process of customizing and troubleshooting the app feel effortless. Their proactive approach in offering solutions and improvements was particularly noteworthy. It's rare to find a service where the support team genuinely invests in your success as much as the team at "Searchanise Search & Filter" does.

In conclusion, if you're looking for an app that not only enhances your online store's functionality but also comes with exceptional customer support, "Searchanise Search & Filter" is the way to go. I wholeheartedly recommend it and give it a well-deserved 5 stars.

SassyLAB.dk
Denemarken
15 dagen gebruiken de app
Searchanise heeft geantwoord 25 februari 2024

Thank you for your glowing review! We're thrilled to hear that our app has made such a positive impact on your online store's usability. Ensuring customer satisfaction is our top priority, and we're delighted that our support team was able to provide you with fast, skilled, and personalized assistance throughout the integration process. Your kind words about their expertise, patience, and proactive approach mean a lot to us, and we're grateful for your 5-star rating. If you ever need further assistance or have any questions, don't hesitate to reach out to us.

Best regards,
Searchanise team

28 maart 2024

The app is working well, it has a fairly easy interface and the app support was great - we had some design "issues" and Madina from Support Team was very helpful with configuring the app to our needs.

Adina Stone Jewelry
Verenigd Koninkrijk
22 dagen gebruiken de app
Searchanise heeft geantwoord 1 april 2024

Thank you for such a nice review! We're thrilled to see you enjoying different aspects of our app. Madina is especially happy to see you found our support team helpful.

Please make sure to let us know if you have any questions. We are always here for you!

Best wishes,
Searchanise team

26 april 2024

prompt reply. Great searvice. And the search function really helpful

Appliance World
Nieuw-Zeeland
Ongeveer 2 jaar gebruiken de app
Searchanise heeft geantwoord 29 april 2024

Thank you for your review! We're pleased to hear that you found our service prompt and helpful, and that you're finding the search function useful. If you have any further questions or need assistance, feel free to reach out to us anytime.

Best regards,
Searchanise team

15 januari 2024

Great app and great support. We switched after using it for a period of time thinking we found a better one, we quickly switched back. This one does the job quite well!

Stag Shop
Canada
Ongeveer een jaar gebruiken de app
Searchanise heeft geantwoord 16 januari 2024

Thank you for your wonderful feedback! We're glad to hear that you find Searchanise to be a great app with excellent support. It's fantastic to know that even after exploring other options, you decided to switch back to us. We're committed to providing a solution that works well for you, and we appreciate your trust. If you have any more feedback or if there's anything specific you'd like to share, please feel free to let us know. We're here to assist you!

Best regards,
Searchanise team

9 april 2024

This app is awesome! Does exactly what it says it does. Lots of functionality and super easy to work with. I haven't experienced any quirks at all.

Stash Cycles
Verenigde Staten
13 dagen gebruiken de app
Searchanise heeft geantwoord 11 april 2024

Thank you for your fantastic review! We're delighted to hear that our app meets your expectations and offers the functionality you need. Your satisfaction is our top priority!

Best regards,
Searchanise team

26 januari 2024

This app works great, and Sophia was quick and very helpful in resolving a recent issue we were experiencing. Highly recommend!

The Tea Spot
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Searchanise heeft geantwoord 28 januari 2024

Thank you for your positive feedback! Our team, especially Sophia, is thrilled to hear about your great experience with Searchanise. We appreciate your recommendation!

If you ever have more questions or need assistance, feel free to reach out. We're here to help!

Best regards,
Searchanise team

Bewerkt 29 april 2024

I had an issue with the product view, and they quickly contacted me and resolved the problem. Excellent support service. They're my lifesavers! Thank you very much.

Quick Informatica S.A
Argentinië
Bijna 2 jaar gebruiken de app
Searchanise heeft geantwoord 7 februari 2024

Thank you for sharing your experience with us! We're glad to hear that our support team was able to assist you promptly and effectively in resolving the issues you encountered during setup. It's great to know that the app is now meeting your expectations and working well for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
Searchanise team

30 januari 2024

Our store has used this app for 1 year. It works well and support quickly and effectively. Highly recomment

Classique Nails Beauty Supply Inc.
Canada
Ongeveer een jaar gebruiken de app
Searchanise heeft geantwoord 31 januari 2024

Thank you for choosing Searchanise for your store's search needs! We're thrilled to hear that our app has been working well for you over the past year. Our team appreciates your kind words about our support, and we're here to assist whenever you need us!

Best regards,
Searchanise team

7 februari 2024

Searchanise stands out not only as an exceptional app but also as an outstanding company to collaborate with. Their customer support team is notably responsive, ensuring that every inquiry is met with a swift and effective resolution, rather than mere excuses. This level of service amplifies our enthusiasm for the significant value that Searchanise is poised to contribute to our store. We are genuinely optimistic about the transformative impact it will have on our business operations.

49ER COMMUNICATIONS
Verenigde Staten
2 maanden gebruiken de app
Searchanise heeft geantwoord 8 februari 2024

Thank you for your feedback! We're glad to hear that you had a positive experience with our app and support team. Your satisfaction is our priority, and we're committed to providing excellent service to all our users. If you have any further questions or need assistance, please don't hesitate to reach out.

Best regards,
Searchanise team

23 januari 2024

Wonderful app, vital for our store. The costumer support is excellent, always kind, quick to help and find a solution to any issue. Thank you so much!

MindShift
Chili
5 maanden gebruiken de app
Searchanise heeft geantwoord 24 januari 2024

Thank you for your wonderful review! We're delighted to hear that Searchanise is an essential tool for your store, and we greatly appreciate your kind words about our customer support. Providing excellent service is our priority, and we're always here to help you quickly and find solutions to any issues you may encounter.

If you ever need further help or have more feedback, feel free to reach out. We're here to support you.

Best regards,
Searchanise team