Recensies (1.684)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
Bewerkt 18 september 2019

We used this app for almost 3 years and now they are trying to charge us 5 times more per monthly fee. We have found other search apps which charge a fraction of the cost and will be moving our business to another app. I would not recommend this app if you are planning to grow your business and this app will try to squeeze as much out of you as they can. They have tried to threaten us a few times ...

Exact Tooling
Verenigde Staten
Meer dan een jaar gebruiken de app
Searchanise heeft geantwoord 19 september 2019

Thank you for taking the time to write this review. We are sorry to hear you have felt threatened, however it seems what you are describing were the two standard notification ...

7 oktober 2020

The app doesn't function properly, a lot of problems happening, some products in the store are not even shown in the search result page (looks like the product doesn't exist in the store, this is the worst part). When I contacted them, experienced a very slow response, very disappointed. I have paid for the yearly plan, now stuck in it, it ruined my store. I demand a full refund immediately, ...

Vietbooks.com.au
Australië
Ongeveer een jaar gebruiken de app
Searchanise heeft geantwoord 7 oktober 2020

Hello,

Thank you for leaving your feedback for us. We are really sorry that you have faced these issues with the search while using our app.

The team is investigating the ...

23 augustus 2018

The app never worked well on mobile, buggy and sometimes simply wouldn't work. Liked most of the other features of the app and it worked well but this bug caused us to have to find another solution.

Brothers With Glass
Verenigde Staten
Ongeveer een jaar gebruiken de app
Searchanise heeft geantwoord 16 juni 2022

Hello,

We appreciate your will to share your feedback with us and, of course, we are sorry to see you faced issues on mobile.

We couldn't seem to find your email about this ...

Bewerkt 22 januari 2024

I have paid for a year and can't use the app as there are so many issues between Searchanise Collection/Search Pages and BolideAI/Searchanise Upsell. Since you moved the upsell to BolideAI the service has been terrible, doesn't reintegrate just shows errors every few days when it tries and the customization for both should be easier to match the theme so that both apps visuals show the same look ...

Coastal Gifts Inc
Verenigde Staten
Ongeveer een jaar gebruiken de app
24 september 2021

In passato funzionava bene, ho aggiunto vari prodotti al mio store ed ho superato i 25000 prodotti, già prima di arrivare a quella cifra l'app mi rallentava tutto nonostante avessi pagato il pacchetto giusto. Ho cambiato app e utilizzato un'altra iper rapida anche con 50000 articoli a catalogo. essendo sceso a 11000 prodotti ho voluto dare un'altra chance a quest'app perchè aveva un layout che ...

Emporio da Gio
Italië
11 maanden gebruiken de app
Searchanise heeft geantwoord 24 september 2021

Hello,

Thank you for taking time to provide feedback for us. We are sorry to hear you have faced such issues with our app.

Unfortunately, we didn't have a chance to sort out ...

3 mei 2022

This app has some good search features, but there are a few bugs in the system and the customer support is terrible!!! I followed their supplied instructions and spent days assigning colour families, but they don't show as colour swatches on the shop front. I have written to them 3 times to ask for help but have had no reply, but someone has reset all the families previously assigned. soooo ...

The Inside
Nieuw-Zeeland
9 maanden gebruiken de app
Searchanise heeft geantwoord 16 juni 2022

Hello,

Thank you for taking the time to share your feedback. We are truly sorry to see you had such a frustrating experience with our app!

As I see, one of our articles ...

Bewerkt 12 november 2020

We know that you don't have an integration with the Wishlist app. However, the Flits developer team wants to talk to you on this issue and they are saying they can solve this issue by coordinating with you. Earlier also we were using your theme along with searchanise but did not face this issue. We along with Flits are waiting for your reply for the Last 2 days but no revert. Ticket #109768

JoyGlobal
India
6 maanden gebruiken de app
Searchanise heeft geantwoord 16 november 2020

Hello,

Thank you for leaving your feedback for us. We understand your concern and are really sorry that such a delay occurred.

We replied in the mentioned ticket and cc'd the ...

31 januari 2023

After several attempts (during 2 months) to give Searchanise the chance to improve on our website they failed. Here are some reasons why:

- One big problem is that the most searched items on our shop are not what they really are. Their own statistics in the backend shows totally different top queries then present in the search widget.

- Given search results to the vistors are bad although ...

Gartencenter.de
Nederland
5 maanden gebruiken de app
Searchanise heeft geantwoord 31 januari 2023

Hello,

Thank you for your detailed feedback! We are sorry to see you are disappointed with your experience with our product!

We totally agree that there are some ...

5 april 2019

AVOID!!!
Highly misleading pricing. They do offer you a 30 day trial, but then try to charge you $30 instead of the price they show in the shopify app store. When contacted they suddenly show you a completely different pricing plan, which is not displayed anywhere in the appstore, and offer you a special yearly discount of 30% (which they offer anybody who pays yearly).

Bacovado
Duitsland
3 maanden gebruiken de app
Searchanise heeft geantwoord 5 april 2019

Hi,

We are sorry to know you got confused by our pricing. Let me explain the situation in detail.

You have a Shopify Plus store. Searchanise offers specific pricing for ...

10 december 2023

Lost out on a large amount of customers this weekend because the app disabled itself instead of telling me the free trial had ended. No notification about it. Other apps resort to the cheapest option, or they continue it until you've picked one etc. Really frustrating because it's a good app but considering you can't find any products without the search function, this has lost my trust in the app

The Cookie Stamp Co
Verenigd Koninkrijk
3 maanden gebruiken de app
Searchanise heeft geantwoord 12 december 2023

We sincerely regret the inconvenience you experienced. We typically send a trial expiration reminder two days before, and we're sorry if you didn't receive it. We've checked, ...