Recensies (1.681)
Verfijnen
-
Op beoordeling
Love this app. Voice search option, custom filters based on Tags, a beautify collection page are some of the reasons to use it.
Thank you for your fantastic review! We're delighted to hear that you're enjoying the app and finding its features useful. Your feedback motivates us to keep improving. If ...
AVOID!
Unsatisfactory experience.
The quality of this app has significantly declined. Over the last four months, it has experienced downtime on four separate occasions, totaling approximately 24 hours. During these periods, access to collection pages is impossible, effectively halting any sales. Regrettably, there has been no communication from the service team in the form of updates or apologies ...
We are sincerely sorry to see your experience with our app was so disappointing! The downtime is a serious issue and we understand why it makes you so frustrated.
Right ...
It's overall a good app, but it has no defense against internal site search spam.
We used to do merchandising through the app, like redirecting some terms, adding synonyms for common misspellings, etc. That was doable with 5-50 searches a day. The analytics were great for identifying opportunities to improve.
However, a few months ago, we started getting 2,000-7,000 searches per day, virtually ...
Thank you for your feedback! We're glad to see that you're mostly enjoying our app.
As for the spam-defending situation, we understand your concerns. Spam attacks can harm ...
I contacted Searchanise support team because I needed help making adjustments to Searchanise app product page.
Searchanise support team member, Alex B. responded providing me with the answers and solutions to my request.
I also requested CSS help for product title, filter and button. Searchanise support team member, Madina R. responded very promptly providing me with the information I requested.
...Thank you for sharing your positive experience with us! We're delighted to hear that Alex B. and Madina R. provided you with the support and solutions you needed. It’s great ...
Searchanise team was extremely supportive on the setup process. They fixed the issues in a reasonable time and also customized according to my store theme. I am looking forward to working with this team for a long term.
Thank you for your kind words! We're delighted that our team could assist you effectively during the setup and customize our widgets to your store’s theme. We’re excited to ...
This app is incredibly efficient and user-friendly. the search results are consistently relevant and accurate. The app's speed is impressive, ensuring a seamless experience for users. The support team is very supportive. Overall, a fantastic tool that simplifies information retrieval effortlessly.
Thank you for your wonderful feedback! We're thrilled to hear that you find our app efficient and user-friendly, and that the search results meet your expectations. Our team ...
thought this was a pretty decent app, until i realized that the search is leaving out half my products. when i search frying pan, and it doesnt show fry pan, that is rough
We’re very sorry to hear about the issues you’re experiencing with the search functionality. Ensuring accurate search results is important to us. Please reach out to our ...
A fabulous app. Has made a huge difference to my store and the support is quick and responsive from Umida and team. Thank you so much. A great app!
Marie
Love Amber x UK
Thank you, Marie, for your wonderful feedback! Our team, especially Umida, greatly appreciates your kind words about our support. If you ever need further assistance or have ...
This app is fantastic. Every time I've wanted to customize something, the feature/field to do so was available. I reached out to support for one customization I couldn't figure out, and they (Umida) replied within a few minutes with such a great simple to follow solution (which of course they had already built in as a feature)
Thank you for the fantastic feedback! We're thrilled to hear that our app's customization options have met your needs and that Umida could assist you quickly with a solution. ...
Seachanise is an excellent Shopify app for enhancing product search. It’s user-friendly and improves customer satisfaction. The support team is outstanding, helping with customizations quickly and efficiently. Highly recommend
Thank you for your kind words! We're glad to hear that Searchanise has improved your product search experience and customer satisfaction. It's great to know our support team ...