Searchanise Search & Discovery , 1.501 recensies
Excellent app. We have been using it on our Shopify Plus store as our default search for around three years. I am leaving this review now because I recently reached out to them for a glitch in our billing settings. And they quickly fixed the issue. We especially like the ability to keep certain products from showing up in the search, and the ability to customize what customers see (order of pages, products, etc) in the search drop down. The built-in analytics are an important feature we also appreciate. Definitely recommend.
Thank you for sharing your experience here! Three years are quite a profound period. It's especially nice to receive a review from such a long-term client. By the way, what a delight to see you enjoy so many aspects of our app! We appreciate you listing all the features you find useful.
Feel free to contact us anytime!
Smart Search Bar & Filters by Searchanise is a fantastic search app. We use it for both the search box and the "Narrow your Search" functionality on the sidebar. The search box has many capabilities, including matching of text in your product titles and descriptions. We sell automotive fasteners and have tens of thousands of cross-reference numbers, year/make/model combinations, part attributes such as length, width, height, etc. and Searchanise accommodates all of it. Our customers easily find what they need by searching nearly anything related to the product.
In addition, Searchanise accommodates synonyms of search terms, and you can add replacement words so that if somebody searches using an odd phrase or word you can have that redirect to the correct product.
You can also run many different reports. We run the Zero Results report frequently which shows us what customers are searching for, and allows us to figure out how best to direct that search in the future.
Finally, support is top-notch. This is a big team developing this product with a proper ticketing system, fast follow-up, complete answers to questions, proper escalation as needed, etc. Even for feature improvements you'll find they are very eager to hear your suggestions and often will roll out the changes quickly.
This app is well worth the money, I don't think we could run our business without it.
What a kind-blowing review! Thank you for taking your precious time to write it. It's obvious that you're truly satisfied with our app and there's nothing more we can ask for!
We hope our journey together keeps you this happy all the time. We will do all we can to keep up the good work. Feel free to contact us anytime!
This is the best searchbar app on Shopify. Where others I have downloaded have required code editing to get it to function the way you want- this one doesn't. You can hide collections, tags, and whatever else you don't want to be visible in search results. There are tons of settings that may take a little while to learn to but the documentation and support is also fantastic and is right there to help you with getting it set up just right for your store.
Thank you for sharing your feedback in detail! It's a delight to see you find our app so easy to use. We're also happy to know you find our documentation so great as well as our support team. It's our biggest motivation!
Please never hesitate to reach out if any questions appear.
I looked into and tried several apps to enable search filers on the search page, and one that would allow me to maintain these filters/data on my changing product catalog easily. This app eventually won out and I've used it for at least 2 years now. No complaints and I am not going anywhere. Their prices are very reasonable and app was easy to set up and use. Their support team is responsive and their responses are always on point, compared to some support teams where you can wait for days and several escalations later, you are left with completely not-on-point responses to your issues.
Only area I would note for improvement is the UI. Again, the cost is much lower than others and this is a great choice for small business websites with a small IT budget.
Thank you for this thoughtful review! It's an honor to see you chose us among other search apps and that you're happy to stay with us.
It's also pleasant to know our support team's responses left you satisfied! Knowing that you think so highly of our customer service gives us the best assurance that we're doing it right.
We also appreciate your comment on the UI area that you'd like to be improved. We will be glad to get more details on it via email and as far as we see, one of our agents is already communicating with you on this matter.
Please make sure to contact us anytime you need help. We are always here for you!
I want to say a huge thank you to VIKTOR!! I wanted to make the font a little bolder so my customers coming in could see it. VIKTOR fixed it so fast! He asked me what I wanted and he recoded everything to match my description. 2) The app is very user-friendly, and the design is clean and simple. 3) Suggestions are nice and you can do so many customizations. I am currently on the trial right now and I plan to continue after it ends.
Thank you for this amazing elaborate review! We are happy to see both our customer service and functionality meet your needs. It's truly an honor for us!
We hope that this is the beginning of our long and successful journey! Feel free to reach out to us with any questions. We will be glad to help you with anything.
P.S. Viktor is especially grateful for this review.
Noticed an immediate boost to our CVR when comparing the week before and after implementing this app. There are several useful features in this app that I keep raving on about to my colleagues e.g product filters, auto-suggestions, stock status label, banners on search results, etc.
It has improved our search bar drastically from a basic search bar to a modern, optimised for ecommerce search bar which can auto-populate relevant products, recipes and blog posts as the user types in the search query, etc.
This app looks modern, has lots of customisability and you'll see an improvement even by using it as it comes. However, to really make the most out of it, I recommend you take some time to set up your synonyms and keywords, etc on the app and play around with how you want the widgets to appear, etc.
The support team are quick and incredibly helpful too which is an additional bonus. For example, they have been very willing to help answer questions, and even make customisations for me in order to match the app to our theme's styling - e.g amending button appearance, etc.
Can't fault them - try it for yourself!
Thanks app creators!
Thank you from the bottom of our hearts! We are in awe of this review and of your willingness to share your experience here! It means the world to us to see how helpful our functionality and our support team are to you. It shows that we're doing it right. Nothing feels better than that!
We will do all we can to continue improving our app so you always know you made the right choice. Feel free to let us know if you have any questions or queries. We will be happy to assist!
i think....,no wait, I'M SURE this is the best ever filter app i tried. Most important thing: wonderful support. Naturally we would like having a real time support, but sometime they need some hours to answer, specially in the Black Friday or Christmas period, but this is normal. By the way, the app is 100% customizable, and the support team can apply all the desired changes without any negative impact on the site performances.
I recommend this app and i think we will use it for a long long time.
Happy to know that you are enjoying your experience with us! We will do our best to keep delivering the best search and filter solution for you and your customers. Thank you for choosing Searchanise!
Excellent software and support. I had an issue that turned out wasn't even from this app, and they still helped me figure out what it was. And the software works great, I can direct a customer to a page based on search phrase, add synonyms, etc and it looks and feels professional and pretty too.
Thank you for your kind review! Our main goal is to offer an answer or a solution to our clients every time we can. That's why it is especially great to help you when it's not within our app's functionality. We appreciate you pointing it out!
It's also a delight to see you're enjoying our product's whole package.
Feel free to let us know if you need anything. We will be glad to look into it.
Apart from being quite happy with the functionality which we’ve used for some time to ease the use of our 2500+ catalogue, what I cherish the most is the support. We updated our Shopifiy platform and theme and of course had a lot of issue to solve. Smart Search Bar & Filters included, but this was solved quickly by their support. With swift answers and solution-oriented approaches, they even made the necessary adjustments for us in the backend to make it all work again. Thank you Stacy
Thank you for taking the time to share your experience with our app here! Our whole team, including Stacy, appreciates it a lot.
We are always glad to look into any question or problem of our clients so please never hesitate to reach out!
Such a great tool. From the first experience, you will feel how everything is thoughtful. And for a very optimal budget, you get a powerful tool that helps your customers quickly and smoothly find everything they want. And you will understand your client's breath and what they need and react promptly to these requests. Their customer service is very responsive and always in detail suggests the better way to resolve your issues and new feature requests
Thank you from the bottom of our hearts for sharing your experience with our app in such a detailed and kind way! It's a delight to see our functionality and our support team left a very positive impression on you. The best part is to see that our search indeed makes the customer experience in your store better.
Feel free to contact us anytime!