Avaliações (1 681)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
24 de setembro de 2024

Searchanise fills the gaps that Shopify can't or won't. We use them because Search & Discovery won't allow filtering of as many products as we have in some collections. They also do 60 day best selling, so your sort order isn't locked into prioritizing some product that you blew out two years ago. They have so many features, and so many options to optimize.
The fact is, if you need features beyond Search & Discovery you end up needing a service like Searchanise. Many of these are egregiously expensive or a huge drag on performance. Searchanise is neither. Their core app is really easy on performance. Their biggest performance drawback is a reliance on jquery, which usually takes longer to load than their app. Overall though, they try hard and provide incredibly responsive support. They help you work through issues and provide support to your developers for customizations. Shout out to Ksenya for helping us fix some of our more persistent issues. The impression I get is that the Searchanise team is always improving, and in this with us when it comes to plugging the gaps in Shopify's capabilities.

eXtreme Restraints
Estados Unidos
7 months usando a aplicação
Questão respondida por Searchanise 25 de setembro de 2024

Thank you for your review! We're thrilled to hear that Searchanise is helping you overcome Shopify's limitations and that our features are a valuable addition to your store. We always strive to provide a balance of performance, functionality, and affordability, so it’s great to know you’re seeing the benefits.

We also appreciate your kind words about our support, especially Ksenya's assistance! We are always here to help with customizations or any other needs that arise.

Best regards,
Searchanise team

17 de agosto de 2024

It is a great app with many features to make it exactly what you need.
Showing results from products, pages & blogs in a clear modern way
Excellent & fast customer service

Leo
lollygag.co

Lollygag.co
Estados Unidos
Over 4 years usando a aplicação
Questão respondida por Searchanise 21 de agosto de 2024

Thank you for your feedback! We're thrilled to hear that you find the app’s features valuable and that it meets your needs. It's great to know that our customer service team has provided you with excellent and prompt support. If you have any more questions or need further assistance, feel free to reach out. We're here to help!

Best regards,
Searchanise team

4 de outubro de 2024

This app has many bugs

The Customer service never lets you know whenever they have big issues

the customer service is also very bad and answers once every 3 or 4 days

please DO NOT install this app have many other apps on the market better than them

DO NOT INSTALL THIS APP!!

Index Bath
Estados Unidos
About 3 years usando a aplicação
Questão respondida por Searchanise 9 de outubro de 2024

Hello,

We are truly sorry your experience with Searchanise was so frustrating! Unfortunately, our system does have bugs sometimes, yet we are always ready to look into the issues and provide a solution. When it comes to global problems, our infrastructure team is constantly working on improving our service. We appreciate your idea of notifications in such cases. We will look into it with our team to see what we can do here.

As for slow response speed, we are facing a high load of tickets these days. We are sorry you had to wait! Our support team is working on addressing all our clients' questions and issues right now so we can improve the situation with the long response time. We are also hiring more people to make sure such problems don't happen further.

Best wishes,
Searchanise team

15 de outubro de 2024

It's a great app with many features. The filter tree is very helpful ad customizable. The app is great for improving your store's UI. The support team is highly responsive and are great at figuring out what you need.

NRML
Canadá
Over 2 years usando a aplicação
Questão respondida por Searchanise 16 de outubro de 2024

Thank you for sharing your experience! We're delighted to hear that you're enjoying the app. It's great to know that our app is enhancing your store's UI and that our support team has been responsive and helpful in addressing your needs.

If you ever need further assistance or have more questions, don't hesitate to reach out. We're always here to help!

Best regards,
Searchanise Team

13 de setembro de 2024

Great support from the Searchanise team. I've had the app on my store for some time anow and Elijah helped me with layout issues when I changed to a new theme recently. Super-fast response and quick resolution

Adelaide Ink And Toner
Austrália
About 3 years usando a aplicação
Questão respondida por Searchanise 19 de setembro de 2024

Thank you for sharing your experience! We’re glad to hear that our team could assist you with your theme transition and quickly resolve the layout issues. Providing helpful and efficient support is important to us, and we're happy it made a difference for you. If you ever need further assistance, feel free to reach out.

Best regards,
Searchanise team

19 de agosto de 2024

This app has been an invaluable addition to our store, but what truly sets it apart is the exceptional support team. The developers are incredibly responsive, knowledgeable, and always willing to go the extra mile to help. Their expertise and dedication have made a world of difference for us. We highly recommend this app to anyone looking for a reliable solution backed by an outstanding team. Thank you for all your support!

Numbers Market
Reino Unido
Over 2 years usando a aplicação
Questão respondida por Searchanise 21 de agosto de 2024

Thank you for your kind words! We’re delighted to hear that the app has been a valuable asset to your store and that our support team has made a positive impact. It’s great to know that our developers' responsiveness and dedication have been beneficial for you. We appreciate your recommendation and are always here to support you. If you need any further assistance, don’t hesitate to reach out.

Best regards,
Searchanise team

15 de outubro de 2024

Powerful filter and search app with granular control over almost any aspect you can think of. Fairly priced so that even small companies can have access to these tools. Excellent and prompt customer service. Sophia gladly spent a lot of time creating a modification that we needed.

Holy Trinity Church Supplies & Bookstore
Estados Unidos
12 days usando a aplicação
Questão respondida por Searchanise 16 de outubro de 2024

Thank you so much for your kind words and detailed feedback! We're thrilled to hear that you're enjoying the flexibility and control that our app provides. It's great to know that you find it fairly priced and suitable for your business needs.

If you need any further assistance, feel free to reach out. We're always here to help!

Best regards,
Searchanise Team

4 de outubro de 2024

DO NOT INSTALL!

this app has so many bugs and the customer support is useless scammers

this app is should be taken off the Shopify store!

Kitchen Groups
Estados Unidos
About 3 years usando a aplicação
Questão respondida por Searchanise 9 de outubro de 2024

Hello,

We are sorry we made such a negative impression on you and we are devastated to see you consider our company to be scammers. Even though we indeed catch some bugs in our product, our development team is always ready to fix them as quickly as possible.

It's also sad to see you consider our support team useless. We are facing a high load of tickets right now, indeed. However, we are working on improving our response time by hiring more people. Therefore, our response time should increase soon.

If you ever decide to give us another chance, please email us at feedback@searchanise.io. We will be glad to change your opinion about us.

Best wishes,
Searchanise team

7 de outubro de 2024

Very happy with the way the app works and with the support of the team. Truly impressed by their dedication to make the search the best that it can be. Certainly recommend.

Filmbro
Bélgica
4 months usando a aplicação
Questão respondida por Searchanise 9 de outubro de 2024

Thank you very much for your kind review! We are thrilled to see you're enjoying our app and communication with our support team. It means the world to us!

Feel free to contact us anytime.

Best wishes,
Searchanise team

31 de outubro de 2024

The Searchanise.io customer service team is excellent. They successfully made the changes we couldn't implement on the front end. Although there might be a bit of a learning curve, the Searchanise team is always ready to help if you reach out. Overall, it's a great app, and we would recommend it.

Tomauri.com
Canadá
13 days usando a aplicação
Questão respondida por Searchanise 6 de novembro de 2024

Thank you for the great feedback! We’re thrilled to hear that our team was able to assist with the changes you needed. We understand that there can be a learning curve, but we’re always here to help you along the way. We appreciate your recommendation and look forward to continuing to support you!

Best regards,
Searchanise team