Avaliações (1 633)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
30 de maio de 2018

Really nice plugin and not too heavy.

Japan Cute
Itália
8 months usando a aplicação
4 de junho de 2018

great customer service! very helpful in resolving my issue.

Bouji Lingerie
Reino Unido
8 months usando a aplicação
25 de maio de 2017

awesome app !! used for www.glossyflavors.com

Glossyflavors
Estados Unidos
8 months usando a aplicação
14 de maio de 2019

the search engine is really robust and compatible also in Chinese ! very powerful! Not losing the information even searching in Chinese characters.

Gloria's Bookstore 灣區中文繪本童書專賣
Estados Unidos
8 months usando a aplicação
23 de abril de 2018

Very useful , great application! :)

Cisco Net Global
Estados Unidos
8 months usando a aplicação
23 de maio de 2023

Very fast and great support team. I got help from Anastasia and she was very helpful! This app was the only search app which worked with my translation app weglot. I would highly reccomend it, especially with weglot installed in their store :)

Lisa Eleni
Áustria
7 days usando a aplicação
Questão respondida por Searchanise 25 de maio de 2023

Thank you for your feedback! It's amazing to see our Weglot integration helped you with multilingual search. We are also happy to see our support team was there for you. Anastasia is especially grateful for your kind words.

If you have any new questions, please let us know. Any of our agents would be glad to help!

Best wishes,
Searchanise team

31 de outubro de 2020

We have been using instant search till now, this app is a fraction of the price and runs better than the instant search app, there was a couple of niggles with how this app displayed, got in touch with customer service and this has been sorted.
We have also seen our google page speed go up 5 points since swapping from the other search app, so real quick, it now controls our collections, so its well made, good customer service and great value for money.
If you need a search app this is the one to go for.

Rainbowvapes
Reino Unido
7 days usando a aplicação
Editado a 10 de agosto de 2022

Thought this app had great functionality. We have been using it for months and their support is always responsive. Unfortunately, they did a plan change and we did not realize so we did not select a new plan before the deadline. It is not like we canceled and forgot to turn the app off, they just changed their plans and left us hanging. Instead of reverting back to our normal collection page, this app just acted like our free trial was up and hid all of our products. Even if it was a trial, this app should revert back as if the app was not installed, and not just display nothing on the website!!! We lost out in $1,000s of dollars in revenue while our website was down. This can not be an acceptable way for this app to work. Updated - App developer contacted me and explained why it stopped working. Until they figure out a way to just "disable" the app when a trial ends instead of rendering collection pages useless, I would be very careful.

Golftini
Estados Unidos
7 months usando a aplicação
Questão respondida por Searchanise 10 de agosto de 2022

Hello,

We are very sorry to see you faced this problem! We totally understand how huge it is.

As you contacted us via email as well, we made sure to explain this whole situation to you in detail there. In short, it was all caused by the fact that Filters on collections are set up via HTML files of your theme.

Still, the problem itself was crucial and we understand your frustration. We will consult with our team to find a way to prevent such cases further. Even though it was a negative experience for you, we'd like to thank you for letting us know about it so we can improve our functionality.

If you still have any questions about it or anything else, feel free to contact us via email.

Best wishes,
Searchanise team

22 de fevereiro de 2021

A+ search app. Our theme did not come with a very good default search. Installed this and was shocked how seamlessly it integrated, even with our theme being highly custom. Very impressed

Canada PEScience
Canadá
7 days usando a aplicação
Editado a 17 de maio de 2020

We just can say that this app (I prefere to call it a platform) is just brilliant. It helped us to optimize our store in so many areas and we were able to replace or cover the functionality of several other apps.

I would give it 10 Stars if possible!!

And the customer support is highly excellent. The are responding on the same day sometimes even immediately and on weekends. They really helped to answer questions quickly, but more important to help us to really customize everything towards our requirements. Thanks to Alexey here but also to the developers taking action in the background.

Smart search is really smart in many ways. First it comes with auto completion, error correction and suggestions that really work. And they are highly contolabe and can be customized. This is supported by really great anakysis tools. The search widget is also very nize looking and highly customizable (also using custom CSS).

But then it comes: You can also setup a filter with many product options, like product type, vendor, all variants and many more. No need to tag youre products, it does it automatically and again is highly customizable (including color swatches).

The result pages again look already great and can again be customized. But not even this. You can also use Searchanize to replace the collection pages. Due to the capabilities to again customize the look and feel to youre brand I'm now completely independent from how the different themes are doing this.

And then Searchanise also provides cross & up-sell widgets where you can decide where you want them to appear (including best sellers or customers also bought).

Also the product results are actually sensitve to the behavior of a customer and how she/he is navigating through yor store. So customers very likely see/find what they are interested in (at least this is our experience).

There would be much more to say ...

Thanks to the Searchanise team for doing an amazing job and I'm curious about their next steps!

I would like to extend my review: After using the App (platform) now for over half a year I can just confirm what I have written and we are still more then happy and amazed about the possibilities and quality.

Now I want to extend the review to also emphasize the fantastic support the team of Serachanise is providing. We had many requests in order to customize the look and feel but also request to get additional functionality and content (which required coding from Searchanise's development team).

The support team always answered within few hours either providing solutions immediately or trying hard to get more complex requests done as soon as possible. Even for the more complex development tasks we received a solution generally between 1-3 days - which is just amzing!

And I want to highlight that this was always done in a very friendly way always showing me that they are really willing and happy to help their customers. So a very special thanks to the support and development team (and to you Alexey!!!) for your great help and efforts.

Again I would give 10 Stars for the support and development team.

Reitsport Wüst
Alemanha
7 months usando a aplicação
Questão respondida por Searchanise 28 de outubro de 2019

On behalf of the whole Searchanise Team, we would like to thank you for sharing your great experience in this amazing review!
We are quite thrilled to receive all the praise and we'd surely give you 10 stars in return for taking the time out to write in detail about all that Smart Search and Instant Search has to offer. And we agree with you it would be fair to call it a Platform for being a solid all-in-one solution.
We are proud to have you onboard and are looking forward to continuing with the same great relationship in the future! Cheers!