Searchanise Search & Filter , 1 607 avaliações
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The best search app in the Shopify app store. Very happy with this app and will not use anything else for our search needs.
Great app! Definitely adds a whole new level to the search experience.
Not going to lie. The search is good and works. The collection filters, however, are confusing and hard to set up. It is a frustrating process. I did not find anywhere in the app where I could change the font type/size for my filters or search pages. I went through their docs. Something as simple as that that should take a minute becomes a time-consuming task. The boostcommerce app is superior for filtering and is much more user-friendly. I do not recommend this app for product filters. The search results page also looks a bit like windows 95 and needs to be customized via CSS to make it look decent (more time). Another negative is that you don't have a chat. The support team is responsive (it might take a couple of days), but boy, you will have questions. Email might not be the best channel. I'd recommend the devs take filters more seriously and add user-friendly configuration options so everything can be set up easily. No need to spend as many hours trying to understand how everything works or require CSS work for small changes. Update: increasing from 2 to 4 stars. Support worked with me to set things up. I'm still unsure if I will use this app for collection filtering, but they were keen to help and did their best.
Thank you for your elaborate feedback! We are sorry to see you found the configuration process for filters time-consuming. We understand how annoying it can be when it comes to such fundamental functionality. Your opinion will certainly be considered so we can improve this part of a user experience.
Good to see our support team was there to help you though. Please feel free to contact us anytime whether it's about CSS or any other setting. We are always glad to assist you!
Best wishes,
Searchanise team
Thank you so much for your five-star rating! Your support means a lot to us. If there's anything we can assist you with or if you have any questions, please don't hesitate to reach out. We're here to help!
Best regards,
Searchanise team
Thank you so much for your five-star rating! We're glad to see you're satisfied with our app. If you have any questions or need assistance in the future, feel free to reach out.
Best regards,
Searchanise team
Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your positive feedback and are delighted to know that you're satisfied with our app and service.
If you ever have more feedback to share or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your continued satisfaction.
Best regards,
Searchanise team
Thank you for your high rating! It means a lot to us to see you value our service.
Feel free to reach out to us with any questions. We are always glad to help.
Best wishes,
Searchanise team