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Encountered a few issues in terms of the collection page layout/ template, but nothing that the support team can't fix. Appreciate Elijah, most especially, for his patience and willingness to always offer solutions to our concerns and requests.
Thank you so much for your thoughtful feedback!
It means a lot to hear that our support team was able to assist, and we'll be sure to share your kind words with Elijah. He'll be happy to know his work made a positive impact.
Best wishes,
Searchanise team
Though there are a few pieces of functionality that I am missing from my old and VERY expensive Search platform, Searchanise has hit the mark on pretty much everything we have needed so far. Support is excellent (thanks Elijah!) - very engaged and willing to dig into our requests to resolve them - or even provide a bit of customization. Thx!
Thank you so much for your thoughtful review!
We're really glad to hear that Searchanise has been able to cover most of your needs. It is also wonderful to know that you had a great experience with our support. I'll be sure to pass your kind words along to Elijah; he'll be very happy to hear them!
Best wishes,
Searchanise team
Unparalled experience to the built in Shopify Search with amazing support who were able to address a specific scenario in the display of our search results. We have a huge product catalog and many with variants. While it is possible to hide out of stock products, it does not hide variants that are out of stock. This caused a problem that customers would click the "View Product" button and then immediately "Add to Cart" thinking they were getting the variant from Search Results, but in fact they were getting the first available variant on the Product Page. Searchanise support were able to add a strikethrough to out of stock variants on the Search Results page and this has so far eliminated this problem for us!
Thank you so much for such a detailed and thoughtful review!
We're really glad to hear that Searchanise has been a great improvement for your store. We always do our best to improve our clients' experience and bring the most value to them.
It's also great to know that the customization with the strikethrough for out-of-stock variants helped resolve the issue and improved the customer experience. We're always happy to dig into specific cases like this and find the best possible solution.
Your feedback truly means a lot to us, and thank you for taking the time to share it!
Best wishes,
Searchanise team
Very responsive dev team. Thanks for everything!
Thank you for your kind words!
We really appreciate your feedback and are glad to hear you've had a great experience with our dev team.
Best wishes,
Searchanise team
The customer service is spot on! They helped when we had issues showing filters on collections and on search. Works great!
Thank you for such a high rating for our app and our support team. We truly appreciate it!
Best wishes,
Searchanise team
Their support team was great and very knowledgeable, and even had a developer reaching out to help us. Overall very satisfied.
Thank you for your wonderful review!
We're delighted to hear that you had a positive experience with our support team. It truly means a lot to us and motivates us to keep providing the best support possible. If you ever have any questions or need assistance in the future, we're always here and happy to help.
Thank you again for your trust and support!
made the world of difference navigating our store
What an amazing review! It means the world to us to know that Searchanise improves your customer experience in your store. Please make sure to contact us at feedback@searchanise.io with any questions.
Best wishes,
Searchanise team
Andrew M. addressed and resolved my issue promptly and efficiently.
Thank you so much for your kind words!
We're really glad to hear that Andrew was able to help and left such a positive impression of our team. We'll be sure to pass your feedback along to him.
Best wishes,
Searchanise team
The best product search app on Shopify. I've tried them all and Searchanise leads the way. Super fast searching, typo fixing, smart suggestions and easy configuration to your store's specific needs. Big shout out to Julia, Valerie, Fatima and Andrew. Super product support and they always go the extra mile.
Thank you for your detailed review! It's great to hear that you enjoy our app and its features. We've also shared your kind words with the team, and they were very happy to hear your feedback!
Feel free to let us know if you have any questions.
Best wishes,
Searchanise team
Great support from Dias, very helpful with integrating the app into our current theme.
Thank you so much for your kind feedback!
We're really glad to hear that Dias was able to help you with integrating the app into your theme. It means a lot to us to know our support made the process smoother for you.
If you ever need any further assistance, feel free to reach out - we’re always here to help!
Best wishes,
Searchanise team
