Avaliações (1 681)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
31 de outubro de 2024

The Searchanise.io customer service team is excellent. They successfully made the changes we couldn't implement on the front end. Although there might be a bit of a learning curve, the Searchanise team is always ready to help if you reach out. Overall, it's a great app, and we would recommend it.

Tomauri.com
Canadá
13 dias usando a aplicação
Questão respondida por Searchanise 6 de novembro de 2024

Thank you for the great feedback! We’re thrilled to hear that our team was able to assist with the changes you needed. We understand that there can be a learning curve, but ...

15 de outubro de 2024

It's a great app with many features. The filter tree is very helpful ad customizable. The app is great for improving your store's UI. The support team is highly responsive and are great at figuring out what you need.

NRML
Canadá
Mais de 2 anos usando a aplicação
Questão respondida por Searchanise 16 de outubro de 2024

Thank you for sharing your experience! We're delighted to hear that you're enjoying the app. It's great to know that our app is enhancing your store's UI and that our support ...

25 de novembro de 2024

Unreliable app, showing wrong products in categories and support has been no help to resolve issue

allterraincycles
Reino Unido
Mais de 1 ano usando a aplicação
Questão respondida por Searchanise 27 de novembro de 2024

Hello,

We are truly sorry to see you're dissatisfied with our app and our support team! We indeed experienced an issue with our Filters on collections feature that prevented ...

3 de janeiro de 2025

Amazing and speedy customer support

SourcedBySab
Irlanda
5 meses usando a aplicação
Questão respondida por Searchanise 4 de janeiro de 2025

Thank you for the kind words! We're thrilled to hear that you had a positive experience with our support team. If you ever need any further assistance, don't hesitate to ...

17 de fevereiro de 2025

Great support

Famvibe
Vietname
Mais de 1 ano usando a aplicação
Questão respondida por Searchanise 19 de fevereiro de 2025

Thank you for your feedback! We're glad to hear that you had a great experience with our support team. If you need any further assistance, feel free to reach out anytime!

...

24 de setembro de 2024

Searchanise fills the gaps that Shopify can't or won't. We use them because Search & Discovery won't allow filtering of as many products as we have in some collections. They also do 60 day best selling, so your sort order isn't locked into prioritizing some product that you blew out two years ago. They have so many features, and so many options to optimize.
The fact is, if you need features ...

eXtreme Restraints
Estados Unidos
7 meses usando a aplicação
Questão respondida por Searchanise 25 de setembro de 2024

Thank you for your review! We're thrilled to hear that Searchanise is helping you overcome Shopify's limitations and that our features are a valuable addition to your store. ...

15 de outubro de 2024

Powerful filter and search app with granular control over almost any aspect you can think of. Fairly priced so that even small companies can have access to these tools. Excellent and prompt customer service. Sophia gladly spent a lot of time creating a modification that we needed.

Holy Trinity Church Supplies & Bookstore
Estados Unidos
12 dias usando a aplicação
Questão respondida por Searchanise 16 de outubro de 2024

Thank you so much for your kind words and detailed feedback! We're thrilled to hear that you're enjoying the flexibility and control that our app provides. It's great to know ...

4 de outubro de 2024

This app has many bugs

The Customer service never lets you know whenever they have big issues

the customer service is also very bad and answers once every 3 or 4 days

please DO NOT install this app have many other apps on the market better than them

DO NOT INSTALL THIS APP!!

Index Bath
Estados Unidos
Aproximadamente 3 anos usando a aplicação
Questão respondida por Searchanise 9 de outubro de 2024

Hello,

We are truly sorry your experience with Searchanise was so frustrating! Unfortunately, our system does have bugs sometimes, yet we are always ready to look into the ...

14 de novembro de 2024

Great Customer Service!

Baby Charlotte Canada
Canadá
Mais de 3 anos usando a aplicação
Questão respondida por Searchanise 15 de novembro de 2024

Thank you for your kind words! We're thrilled to hear you had a great experience with our customer service. If you ever need assistance again, don't hesitate to reach out, we ...

29 de novembro de 2024

Not working on Black Friday!

Pardecosas
Chile
19 dias usando a aplicação
Questão respondida por Searchanise 2 de dezembro de 2024

Hello,

We are very sorry to see that our recent issue affected your store, especially on Black Friday! As we analyzed, our developers fixed it within an hour. Nevertheless, ...