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The Searchanise.io customer service team is excellent. They successfully made the changes we couldn't implement on the front end. Although there might be a bit of a learning curve, the Searchanise team is always ready to help if you reach out. Overall, it's a great app, and we would recommend it.
Thank you for the great feedback! We’re thrilled to hear that our team was able to assist with the changes you needed. We understand that there can be a learning curve, but ...
It's a great app with many features. The filter tree is very helpful ad customizable. The app is great for improving your store's UI. The support team is highly responsive and are great at figuring out what you need.
Thank you for sharing your experience! We're delighted to hear that you're enjoying the app. It's great to know that our app is enhancing your store's UI and that our support ...
Unreliable app, showing wrong products in categories and support has been no help to resolve issue
Hello,
We are truly sorry to see you're dissatisfied with our app and our support team! We indeed experienced an issue with our Filters on collections feature that prevented ...
Amazing and speedy customer support
Thank you for the kind words! We're thrilled to hear that you had a positive experience with our support team. If you ever need any further assistance, don't hesitate to ...
Great support
Thank you for your feedback! We're glad to hear that you had a great experience with our support team. If you need any further assistance, feel free to reach out anytime!
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Searchanise fills the gaps that Shopify can't or won't. We use them because Search & Discovery won't allow filtering of as many products as we have in some collections. They also do 60 day best selling, so your sort order isn't locked into prioritizing some product that you blew out two years ago. They have so many features, and so many options to optimize.
The fact is, if you need features ...
Thank you for your review! We're thrilled to hear that Searchanise is helping you overcome Shopify's limitations and that our features are a valuable addition to your store. ...
Powerful filter and search app with granular control over almost any aspect you can think of. Fairly priced so that even small companies can have access to these tools. Excellent and prompt customer service. Sophia gladly spent a lot of time creating a modification that we needed.
Thank you so much for your kind words and detailed feedback! We're thrilled to hear that you're enjoying the flexibility and control that our app provides. It's great to know ...
This app has many bugs
The Customer service never lets you know whenever they have big issues
the customer service is also very bad and answers once every 3 or 4 days
please DO NOT install this app have many other apps on the market better than them
DO NOT INSTALL THIS APP!!
Hello,
We are truly sorry your experience with Searchanise was so frustrating! Unfortunately, our system does have bugs sometimes, yet we are always ready to look into the ...
Great Customer Service!
Thank you for your kind words! We're thrilled to hear you had a great experience with our customer service. If you ever need assistance again, don't hesitate to reach out, we ...
Not working on Black Friday!
Hello,
We are very sorry to see that our recent issue affected your store, especially on Black Friday! As we analyzed, our developers fixed it within an hour. Nevertheless, ...