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Customer support very slow but they fix the issues thank you. It can be more faster filter and more easy to use
Hello,
Thank you for your feedback. We are very sorry to see you had such an unpleasant experience with our app and our support team!
After checking your recent conversation with our team, we can see that we addressed your points and asked for more details when we couldn't seem to reproduce the issue. Nevertheless, we totally get why you're frustrated with not getting a solution quicker. We are truly sorry for that!
A few minites ago, we replied to your latest email. We will do our best to make sure that in the end of our conversation you get the needed solution.
Best wishes,
Searchanise team
The app is easy to set up, intuitive and use friendly. We have been using it for several months now. The reason we switched from InstantPlus was the recommendation of our ShopifyPlus AM and for the few times we have interacted with Searchanise team, I have to say we have just good things and good service, 5 stars and Three cheers!
Great app, very easy to setup and configure. Price is also a big plus.
This is the ONLY APP I've found that can handle partial-word searches (you know, that really basic function vital to all websites with more than 3 products that Shopify has mysteriously left out of their functionality.)
This app does a lovely job and allows customers to search partial words, SKU numbers and can even handle synonyms! I highly recommend it, especially since Shopify refuses to do ANYTHING about this giant hole in their service...
Amazing help and great support from the team. Does everything I needed and has brought more value to my site. Special shout out to Andrew from their support team! Thanks
very nice service, fast customer support, nice app, good price, i'm happy with it and like it very much
We are pleased to know you're happy with the app and the overall service. Thank you for leaving us such a great review!
shopify's standard search function is very simple. For a long time I was looking for a search function with multiple options. I first took out a trial subscription. The service was very good and fast during this period (response within a few hours). The Searchanise app does what I expect and because the service is very fast and the price is favorable, I decided to buy.
Once we were transferred to a new customer service rep, it was easier working through our problems. Overall Searchanise seems to be the most power you are going to get for the dollars that you are paying. I will be interested to see how it performs once we have finished setting up the rest of our site.
Great app. Highly recommended and a must have for any store.
Great search app and service!
Had a question about a setting I could not find and they got back to me promptly and added it as an option.