Section Store: Theme Sections
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The app itself is brilliant and we love using it for our store. However, the support side of things has been a bit of a struggle and pretty frustrating to deal with.
We had an issue where settings changed automatically overnight, and despite providing screenshots and collaborator access, we kept getting asked for a video recording of the "glitch" actually happening - which is impossible to provide for an intermittent, overnight change. It felt like we were going around in circles a bit.
Love the product, but the support experience could definitely be a lot smoother.
meget er noget værre lort som ikke virker
Edit: It added subscription cost for nicer sections. My review below is not valid anymore.
Old version: This app deserves to be one of the top-rated in the store.
I've been using it for a while now, and I really like the way Section Store does business.
Sure, I could code everything myself — but why should I? All the sections are reasonably priced and save me a lot of time and money.
Plus, I Can Modify The Code(!!!) if I want to. That’s a huge plus!
Weiter so!
Have purchased several sections from this app before as I liked the concept that you can "pay once" and not have to pay recurring fees on widgets that you use.
However the recent release for Section Plus is disappointing as it charges you $8 USD a month to access a suite of exclusive sections. Despite only being interested in ONE of the ten or so widgets in there, there is no way to pay for that particular widget only. Why should I have to pay a monthly fee just to access one widget?
To management: I hope you reconsider the mechanics of this so that this app doesn't turn into one of the many apps that charges you a monthly subscription just to access certain widgets. Keep the "pay once" model please
I like the choices but I wish there was more. Like plug ins to make going back to a page or even the home page button like the scroll that is used for back to the top that is stacked on top.
Many of the Sections are great and save time for many tasks. Where they fail is many do not work with certain Themes. 1. The Contact Form will not work with our Theme Horizon. 2. Others clash with 3rd party apps like UPSELL CART that will prevent you from using BUILD A BOX as it will clash with UPCART. Sections the company will not ever give your money back and the support is limited and usually your fault for it not working. Read Reddit or other community forms to check before buying.
Nice and easy to use app.
But very disappointed to see all the section disappearing each time I update my theme. Everything is getting deleted so I had to go back on all pages to put back my sections and redesigned it.
Such a pity.
Hi Limky,
Daniel here - founder of app.
We have an update for this now ☺️
Please check the 'theme migrator' function inside the app
Looking forward to hear from you
I tried the video pop section in my Shopify store. Unfortunately, it doesn't work in the mobile version. The support couldn't solve the problem either, which is why they refunded me the full amount in the end.
Hi Lisa,
Daniel here - founder of app.
First i've gone ahead and refunded ☺️
Generally one-time purchases in Shopify is non refundable which is also stated when purchasing. However of course if there is something evidently wrong with the product we will of course refund.
Happy to take a second look to see if we can fix things and make it as you want.
From reading the whole thread it seems like we tried already but the results just weren't what you've looking for. Happy to personally give it a second try (if it will save you money long term - not sure what solution you found).
Hope to hear from you ☺️
een beter indeling en zoekfunctie. Ik ben vaak op zoek naar blokken tekst in een mooi design (met of zonder afbeelding) maar tekst blokken kan ik niet selecteren
The app works great and the section choices are fab. But the support... omg, it's so frustrating.
I've been trying for 3 days to engage with support about the menu and it keep getting replies but with no resolution.
It's soo frustrating!