Segments Analytics by Tresl

This is the most underrate analytics tool out there on Shopify. Segments provides amazing insights on cohort analysis - we're able to parse data tailored to our questions and needs.

This allows us to take cohort data and easily put actions behind it (campaigns, new audience targeting, CRO with other tools) with it.

John, the founder, is also extremely helpful in walking through the platform with you. We recommend Tresl has a top 5 tool for store growth.

Tresl has been a great partner to us! Prior to working with them, we struggled with where to analyze behavioral patterns and common purchase behaviors. Now, any time we have a question about customer behavior, our team pops straight into Tresl and typically is able to pull an answer very quickly. The team at Tresl is also incredibly supportive. Any time we've needed help setting up a customer list, they've been very prompt and always willing to jump in to support us.

Amazing support from John and Tony. As well as CLV and other great info, the thing we get the most value from is syncing the segments to Klaviyo, and then syncing those from Klaviyo to Facebook custom audiences. We then run retargeting on them. Very effective and worth the subscription price alone.

Segments is the best app discovery for our business in ages! All of the data I want and need broken down into intelligible and actionable bite-sized pieces!

After looking and trying many different customer analytics/customer loyalty apps for both insights and syncing to Klaviyo, this one is the best we've found. The analytics , UX, and design of how data is presented is very intuitive and questions we had our customers were answered in one of the many different tabs. The ability to sync to our marketing stack incl FB and Klaviyo is very helpful. Don't think we'll need a data team for a while as this will take us far.

Very usefull app, helps you digging deeper in your data. Very easy to use, it enables you to build very relevant segments, and then send it to Klaviyo or SMA audiences... Also the support and their datascientist are always available to help. I recommend !

Great app and incredible customer service. We have a unique situation and parsing data properly is very important to understand the metrics used for PPC Ads and this app hits the spot!

Not only do they offer incredible insight into the data, but they worked with us to generate something that fits our specific situation. If I could have given them more than 5 stars, I'd gladly do so! Highly recommended on the quality of information, ease of use and the parsing of the data as well as the customer service.

A powerful tool that every store needs. It essentially organizes our customer data into digestible chunks of actionable information. The lifecycle and product journey features are particularly useful, as well as being able to build and integrate custom segments on the fly. The Klaviyo and Facebook integrations are game-changers for us. This tool is essential to truly understanding your customer’s behaviours.

Our first segmented email campaign yielded the following results: click through rate: 1.0% --> 2.7%, open rate: 20% --> 30%, and double the revenue! I definitely recommend you consider speaking directly to your segmented audiences. Each customer has diverse needs and purchase patterns. Addressing them directly allows for the customer to feel seen and understood :) Thank you for all your help John Chao!

This product gives you an immense amount of value. Coming from a place of manually attempting to calculate things like repeat rates, churned customers, segmentation, etc... The Segments app is like having a digital marketing research team at your fingertips, extremely easy to navigate, integrate with the rest of our tech stack, and the customer service team is always a click away.