Seguno Email Marketing
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Really like the app! Super user-friendly. The support is the best though, timely replies and helpful real people to solve your problem! Matt helped me today and my issue was fixed in minutes.
Thank you so much, this made our day! We'll make sure Matt gets a shoutout for the speedy help. Our support team truly cares, and it's great to know it shows. We're here to help, so don't hesitate to reach out if you need us!
Although I'm still on a trial for Seguno Email, I do plan to continue using it for the foreseeable future, as I grow my ecommerce store. Support has been excellent (shoutouts to Josh especially - he's a customer service beast) and the features of the app are pretty straight forward and very robust. I love the Canva integration - makes things really simple! One feature I particular love is the personalized discount code generator. Hooks up very simply to Shopify discounts and I think it's a very small and personal gesture that customers appreciate. Thanks for everything, Seguno Email team!
Thanks for sharing your experience! It’s great to hear the integrations and discount code feature are adding value, and we truly appreciate the kind words about Josh and our support team. Looking forward to continuing to support your store’s growth!
This app CARRIES my business. its tools are so helpful and seamless with my operations. would recommend again and again!
It's fantastic to hear this, thank you! Knowing the app is playing such a big role in your business means the world to us. We'll keep working hard to make sure it stays that way. Thanks for the recommendation!
Excellente application et service EXTRA !! :) Je recommande fortement ! L'Envoi de courriel est facile ! Ils m'ont aidé avec un besoin que j'avais et c'Est tellement apprécié ! :)
Merci infiniment pour vos gentils mots et votre excellente critique ! Nous sommes ravis d'apprendre que l'application vous plaît et que notre équipe a pu répondre à votre question. Merci beaucoup pour votre recommandation !
Seguno integrates effortlessly with our B2B Shopify store. It’s user-friendly, provides a wide range of template options, and very easy to link products from the online store. I would highly recommend you try it!
We appreciate you taking a moment to share your feedback, and are glad to hear that the app is meshing well for your B2B store. Your recommendation means a lot to the team, and we thank you for your wonderful review!
Having regular check-ins with a dedicated team of experts sets seguno apart from other email marketing apps
Hello, and thank you for leaving us 5-stars! We're happy to know you've been enjoying your Seguno experience lately and that our team has been a crucial part of that. Keep crushing it :)
Robust app. Beautiful templates. 100% mobile optimized emails. Excellent, responsive support to answer questions. Five stars for sure.
Thank you for your kind words! We’re delighted the app and templates are working well for you, and we’re especially glad our support team has been able to answer your questions quickly. We appreciate the recommendation!
Great customer service and an easy-to-use app. Everything is laid out and organized, which makes it easy to follow.
Thanks so much for taking the time to leave a 5-star review! We’re thrilled to hear you find the app organized and easy to use.
Love the canva integration, great app!
Love to hear it, thank you! The Canva integration is something we're really proud of, and it's great to know it's making a difference. Thanks for the kind words!
Je suis extrêmement déçue par le service client de Seguno.
Cela fait maintenant 4 jours (week-end inclus) que j’attends une solution concrète pour pouvoir simplement démarrer avec l’application, qui m’affiche des messages d’erreur bloquants.
À ce jour, j’ai reçu une seule réponse, puis plus rien pendant plusieurs heures, sans suivi ni résolution. Quand on choisit un outil censé accompagner des professionnels, ce manque de réactivité est clairement problématique.
Impossible de commencer à utiliser le service dans ces conditions.
Je ne recommande absolument pas Seguno pour son service client.
Bonjour à nouveau. Nous sommes sincèrement désolés de ne pas avoir pu vous apporter une solution immédiatement. Nous avons effectué plusieurs suivis pour vous aider à configurer votre système d'automatisation, et nous sommes convaincus que le problème peut être résolu rapidement. Comme mentionné dans nos précédentes réponses, nous serions ravis de vous apporter notre assistance afin que vous puissiez commencer à envoyer des notifications de réapprovisionnement dès maintenant.
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Hello again. We're sincerely sorry that we were unable to provide you with a resolution right away. We've followed up multiple times to help you get your automation configured, which we're confident is a quick fix. As mentioned in our responses, we'd be glad to provide support so that you can start sending back-in-stock notifications right away.