Seguno Email Marketing

Seguno Email Marketing

Recensies (1.218)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
18 september 2019

Very bad service. I used their service but account got flagged with no reason.
I tried to contact for many times but they simply don't reply.
Never use this App. It's a waist of time!

SooLinen
Hongkong SAR van China
9 maanden gebruiken de app
Seguno heeft geantwoord 18 september 2019

Hi there. I'm very sorry you had a poor experience. I just sent you another email and included my reply from last week so please contact support again if you cannot find it. ...

23 september 2023

very bad

Shop Dart
Verenigde Staten
5 maanden gebruiken de app
Seguno heeft geantwoord 24 september 2023

Hi there. I'm sorry you had a bad experience and wish you had contacted our support team for assistance. We've reached out a number of times but, unfortunately, haven't heard ...

18 augustus 2019

why do you put the unsubscribe button at the top of the email? ABSOLUTELY USELESS APP!! Jason Hutchinson

Sonnycosmetics
Verenigde Staten
3 maanden gebruiken de app
Seguno heeft geantwoord 18 augustus 2019

Hi there! Thanks for sharing your feedback. You're able to hide the header unsubscribe link after authenticating your domain, which you've already done, so just head back ...

Bewerkt 9 mei 2020

too expensive spoke to a client and because her name is in the emails it logged her as a sale, not co ridiculous trying to even post this

Feathers Of Italy
Verenigd Koninkrijk
3 maanden gebruiken de app
Seguno heeft geantwoord 13 mei 2020

I'm so glad you found the app easy to use! And it looks like you had very good engagement with above-average open and click rates for the 3 newsletters you sent. It doesn't ...

Bewerkt 28 maart 2019

This looked like a promising service, especially with Shopify and MailChimp parting ways, but their lack of response has meant we will be uninstalling this app. We are in the market on making money not sitting around waiting for someone to approve an app we will be paying for. This level of service is a joke, and Shopify should be ashamed of themselves for recommending this service. Heres hoping ...

Black Ivy Lingerie
Australië
2 maanden gebruiken de app
Seguno heeft geantwoord 28 maart 2019

We've already messaged you after completing your account review so we're thrilled to welcome you to Seguno. We are working around the clock to help everyone and very much ...

31 juli 2019

Takes forever to set up. Never made it past the "account review" process which apparently takes almost a month and a follow up email to them to happen.

USA - Everest Parts Supplies
Verenigde Staten
28 dagen gebruiken de app
Seguno heeft geantwoord 6 augustus 2019

Hi again. I contacted you directly but thought I'd try here too. I do apologize for the poor experience. We hadn't heard back from you on a few items from our previous ...

5 augustus 2019

This app removes contacts that have signed up to email marketing, it doesn't remove invalid or spam emails. It states that it checks them but after testing this it doesn't. Personally wouldn't waste your time with this app.

Dynamic Clothing Box
Verenigd Koninkrijk
15 dagen gebruiken de app
Seguno heeft geantwoord 6 augustus 2019

Hi there! Thank you for trying Seguno. We do tag every customer in Shopify that gets cleaned so if you’d like to resubscribe them to use with a different app then you ...

Bewerkt 18 juni 2019

Awful, rude support. Annoying "review" process. That's about it. But I guess I'll type some more stuff since I have to.

Konsoul
Verenigde Staten
14 dagen gebruiken de app
Seguno heeft geantwoord 6 augustus 2019

I am sorry you did not have a great experience with our account review process but we are strict when it comes to following permission marketing laws and best practices. And ...

Bewerkt 21 april 2021

very late response from this team.. i am very disapointed!! very complicated email marketing i ever had.. for that reasson i will delete soon.

Ryusei
Indonesië
14 dagen gebruiken de app
Seguno heeft geantwoord 16 april 2021

Hi there! Thank you so much for the kind review :) We've been hoping to get in touch with you for onboarding assistance but it doesn't look like you're getting our emails. ...

10 augustus 2019

I thought this would be a great app. However it removes all my customer email list. I am unable to enable email marketing on my store because of this app.

Lumenstone
Singapore
10 dagen gebruiken de app
Seguno heeft geantwoord 10 augustus 2019

Hi there. Thank you for trying Seguno, we really appreciate it. Our Spam Protect feature, which tells you how many emails it will clean before you choose to activate it, is ...