Seguno Email Marketing
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First time using an email delivery service and this was SO easy. Love how simple the interface is. Lots of personalization options. If you’re on the fence, leap!
Thanks so much for your review, we really appreciate you taking the time to leave us feedback! Thanks for your recommendation as well, it really means a lot to us :)
I just installed this email marketing app but so far so good. Seems to be a really nice product Seguno has put together here. I really like it. Nice designs, nice features, really like it. 5 stars Seguno!
Molto facile da utilizzare, la consiglio vivamente !
Da già anche delle email già fatte in modo da non stare a crearle da zero
Ciao, grazie mille per il tuo feedback, lo apprezziamo davvero! Siamo così felici di sentirti come i nostri modelli e ottenere il massimo da Seguno. Se hai mai bisogno di aiuto per utilizzare la nostra app, non esitare a contattare il nostro team di supporto :)
Hello, thanks so much for your feedback, we really appreciate it! We're so glad to hear you like our templates and are getting the most out of Seguno. If you ever need help using our app, please don't hesitate to reach out to our support team :)
This app removes contacts that have signed up to email marketing, it doesn't remove invalid or spam emails. It states that it checks them but after testing this it doesn't. Personally wouldn't waste your time with this app.
Hi there! Thank you for trying Seguno. We do tag every customer in Shopify that gets cleaned so if you’d like to resubscribe them to use with a different app then you certainly can. We’re also happy to help do that for you if you contact our support team. Our Spam Protect feature is there to help remove invalid and spambot emails that will damage your deliverability. I understand it can be shocking if a large percentage gets cleaned, especially with a small list, but spambots are an unfortunate reality. I'm happy to discuss this further if you'd like to reach out.
Lastly, since we want to help you be successful regardless, we'd be happy to offer you a very long free trial of our other app, Mail Connect, to handle the integration between Shopify and Mailchimp. Just reach out to support and we'll hook you up. Thanks again for trying Seguno, we wish you all the best.
Awful, rude support. Annoying "review" process. That's about it. But I guess I'll type some more stuff since I have to.
I am sorry you did not have a great experience with our account review process but we are strict when it comes to following permission marketing laws and best practices. And while our record of the conversation paints a different picture, we have no hard feelings and wish you all the best with your business. Take care.
very late response from this team.. i am very disapointed!! very complicated email marketing i ever had.. for that reasson i will delete soon.
Hi there! Thank you so much for the kind review :) We've been hoping to get in touch with you for onboarding assistance but it doesn't look like you're getting our emails. Please be on the lookout for an email from help@seguno.com! Hope to connect with you soon!
I really like how professional the newsletters look and how easy they are to customise as they are the same format as Shopify. The support is helpful and friendly. They even took the time to read my blog and give me feedback! I would like an automated newsletter to be sent out every time I wrote a blogpost rather than having to go into the app and send one myself.
Provides quite some features but really not intuitive, even for advanced users. Automations are difficult to set up. Templates are fair, but some essential things are not configurable. URLs for pages contain "seguno" and it doesn't seem there's a way to change it.
Hi there, thanks for leaving a review. We have some great resources to help you get up and running quickly. I'll follow up with you directly and I'm happy to hop on a call too if that's easier for you. I'm sorry to hear you did not find things intuitive enough but hope we can turn that around for you. I'm also happy to explain why the unsubscribe page has our name in it and how there's no Shopify API for us to change it. Looking forward to connecting with you and thanks for using Seguno, we really appreciate it! :)
I just installed this, so I haven't played with it that much, but I have to say, absolutely A+++ customer service! I'm not great at doing back end stuff, but from the email I sent in to the help desk at 7am, I have everything I need set up FOR ME by 3pm the same day. Cameron has been absolutely incredible, and I think this app is going to serve me super well!
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team, and if you ever have more questions, you know where to find us :)
Really easy to use. Been using alternatives in the past but I'm changing all my stores so Seguno now. Way easier to use and still powerful tools when needed.
It's easy to translate the templates to other language, i sell in another language and that was of great help.
Hello there, thanks so much for taking the time to leave us a sparkling review, we really appreciate it! Please don't hesitate to reach out to support if there's anything you need :)