Seguno: Email Marketing , 1 006 avaliações
Filtrar
-
Por classificação
This App is amazing in term of sending emails to the customers. Seguno did really comes to the rescue.
Hi there, thanks so much for leaving us a review, we're happy to hear that Seguno has come to your rescue! If you have any suggestions or feedback for us to improve the app please don't hesitate to reply to the email we sent :)
I like the templates available in Seguno, and the automations. I would love if it could offer me more automation options, and make integrating smart text like customer names easier without having to use coding. MailChimp is much easier for these kinds of details, as is MailerLite. I have watched a few of the webinars provided by Seguno as well and have found these very helpful.
Hi there, thanks so much for your honest feedback and great review, we really appreciate it! We sent you an email with a few comments and would love to hear your thoughts on some of our ideas for improvement :)
Seguno provides webinars, training materials, and videos to help you learn effective email marketing
Hey there, thanks very much for leaving us a review, we really appreciate it! We're glad to hear you've been enjoying our training materials, if you have any additional feedback for us please don't hesitate to reply to the email we sent you :)
It's really simple to customise emails, and has some great features for automation. I'm hoping they are going to have a feature for customers to request notification of items coming back in stock soon!
Hi there, thanks so much for your honest feedback and great review, we really appreciate it! We do have some exciting new features in the pipeline that are coming soon with regard to automations, so please stay tuned for those :)
I really enjoy this app. It makes sending emails to my customers so much easier. I would definitely recommend.
Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far and thanks for your recommendation!
I'm already in love with this app. I downloaded this app after a little review, while looking for Kit apps. I can say that is very intuitive and easy to use and it comes with the chance of translate the text for the emails. That's a wonderful help for my business. Also there is a little section with pre-made templates that can be customized. Unfortunately this section counts on very few templates but I hope many more will be added in future. It would be great to have at least a couple of them based on different industries. So, basically, with this app you can customize marketing emails and enable automated followup emails. As of today I'm giving 4 stars and it's worth it. 5 starts when template sections will be increased
Hello there, thanks so much for taking the time to leave us a review, it really means a lot to us! We're so happy to hear that you're loving Seguno so far, please don't hesitate to email us with suggestions to improve our templates :)
It's a great app. But does not update your subscription email list. They asked me if my customers opp for email marketing? I have 1500 customers that did noy get updated to their app when added to my store via csv file. my customers now from 1754, to 3000 don't get emails. So I have to update weekly on Shopify. So keep on top of these in Shopify!!! It's a lot of work.
Hi! We appreciate the updated review but would still love to connect and help you solve the subscriber issue you're running into. Our app is built so that as long as the subscriber data is getting into Shopify as you expect, then it's coming over to Seguno with no additional work needed.
Please feel free to respond to our Support email or you can reach me directly at brian@seguno.com and I'll be happy to help!
Thanks, Brian
We added this to take place of Mailchimp. We have been very impressed with the ease of use all around. As with any app like this, it does take a little bit to get everything setup and designed to match your store design and look, but that is expected.
Overall the app does do very well in achieving our email marketing needs, but it is missing some much needed features which is the reason for only 4 stars.
- Segmented customer lists help to better target your customers based on certain criteria which this lacks. There is no way to send emails to lapsed customers in groups based on their spending habits and such.
- Reporting does show some basic info to give you a good understanding of how the email did, but again is missing features. For example: On abandoned cart emails, there is not way to see who it has been sent to or what customers are in queue for this to be sent to next. Also would be nice to send abandoned cart emails in a series of 3 over a time frame. As a business owner, we need to know where are marketing is making it and who is unsubscribing as well.
- There is no way to target customers for emails that have spent "X" over the past "Y" months. This is a feature that again is due to lack of segmented lists.
There are a few other features that would be great to have in this app. However, it as great having this built in to the backend of the store and needing to go to another site to make or check on your marketing.
Overall, I do recommend this app as a great alternative to Mailchimp or other email marketing apps on the market and we look forward to seeing what is added in the future.
Thank you for the thoughtful review! We really appreciate your recommendation and I'm glad you're enjoying the experience of staying within Shopify for everything... Here are a few notes that may be helpful:
- Segmentation: Currently, you can create customer groups within Shopify that are based on things like tags, time since last order, money spent, number of orders, etc. Then, you can target (or exclude) that customer group for your Seguno newsletters... As for the "spent X in last Y months" you could get close and say "spent X and ordered in last Y time period"... Also, an app called Smart Tags can allow you to do more complex segmentation and automatically tag people so they get added to your tag-based Shopify customer groups.
- Reporting: You can see currently abandoned checkouts within Shopify but not all will be reachable. We will be adding the ability to see who performed which actions (delivered, opened, unsubscribed, etc.) soon, it's a top request.
- Automation: Sending multiple emails is one of the most important features on our near-term roadmap so stay tuned.
Please reach out if you need any help with the above or otherwise. There is an exciting roadmap ahead of us and we're thrilled to have you along for the ride. Thanks again :)
As a small one man shop creating hand-made leather goods, automated responses and newsletters etc have proven indispensable and invaluable tools to growing my client base and therefore brand.
For one such as myself who is not versed in computerese I have found the app intuitive and easy to use.
Thanks very much for your review, we appreciate your feedback and your follow-up communication via email. If there's anything more we can do to improve your experience, please do let us know :)
I like this app because it is integrated in Shopify and easy to use. I hope they add more automations, but it is a app I'd recommend
Thanks so much for the feedback and the kind review! We do hope to add more options in the future for automations, so keep an eye out. :)