Seguno Email Marketing

Seguno Email Marketing

Avaliações (1 171)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
21 de abril de 2019

Seguno is sloppy and not user-friendly. I've been trying to switch from Mailchimp to Seguno for the past few hours, even got on the phone with Shopify and they can't even help me figure out the simplest of requests. One of the things I loved about Mailchimp and Shopify is how easy it is to use for us non-experts. Seguno has none of that. And Seguno has no live chat or phone support so the best I could do is send an email. Firstly, they have one long 15 min video with instructions as opposed to a few topic-related help videos so users can choose which one to watch to get the help they need. This means I had to try to skip through the video to get the info I needed and still didn't get it. Secondly, their backend is sloppy and not clear. I'm still trying to find the place to add an option for joining my newsletter to my home page. Hours later, I still can't find it. I found a newsletter page but no way to link it to my website. One of the things I love about Shopify is how quickly one can change and build things. No more with Seguno. I'm giving it a day for Seguno to help or I would need to try another provider.

Tabii Just
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Seguno 6 de agosto de 2019

Hi there. I had tried contacting you directly a handful of times immediately after this and the weeks following but never heard from you. I am very sorry you had a bad experience. Thanks for sticking with us though, it's great you're still using us for certain things and I hope your experience has turned around some. If you're interested in hands-on help to take advantage of more of what Seguno has to offer, I'm happy to schedule a call to walk through everything with you. Thanks again.

16 de setembro de 2021

I’ve been using Seguno for over a year now and it works great. The templates and automations are abundant and intuitive. I just wish they would add SMS marketing as an add-on option because I would definitely sign up.

Mini Melon
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Seguno 21 de setembro de 2021

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) SMS is a large undertaking but it is something we are considering exploring in the future. We have a lot of other exciting new features on the way, including a pop-up, so stay tuned!

21 de março de 2021

Worth it so far. I decided to try Seguno because I knew that Kit was no longer going to be supported after March 31, 2020. I sent my first newsletter email about two hours ago, and received an order from one of my subscribers within hour. Happy so far and recommend trying it through the trial period at least!

LunaJewelry
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Seguno 26 de março de 2021

Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've had some success already, please let us know if there's anything we can do to make it even better for you :)

30 de maio de 2023

Cannot sing praises high enough for the team from Seguno - in particular Brian has been looking after my account and has gone to great lengths to make sure Seguno has not just worked for my company but has helped me understand more about email marketing than I have tried to learn by myself over the last nine years of owning my own business. The integration with Shopify blows away Omnisend in every way and the support is 1000 times better than what I was receiving from Omnisend which was annoying at best. If you've come to a halt with your email marketing and want a company that actually cares about your sucess then I highly reccomend Seguno!

Next FPV
Austrália
29 days usando a aplicação
Questão respondida por Seguno 1 de junho de 2023

Hello there, thanks so much for leaving us a sparkling review; we really appreciate it! We're so glad to hear you're enjoying your experience with our app and our team so far - you know where to find us if you ever need anything :)

20 de setembro de 2019

We recently switched to Seguno. So far, I have been very pleased with it's performance. I love how integrated it is with Shopify. Super easy to use! Their support was responsive and helpful the one time I had an issue as well.

Valhalla Works
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Seguno 23 de setembro de 2019

Happy to hear you've made the switch! We'll be around if we're ever needed again. Thanks for the review.

18 de maio de 2019

Love the flexibility to edit email output, and great analytics. Got our first order already after first newsletter! Thank you!

Hoku Gallery
Estados Unidos
Over 2 years usando a aplicação
Editado a 30 de setembro de 2021

I've had the app installed for a little over a week and have used it to send a newsletter. I like how easy it is to customize the templates to maintain consistency with my brand. Automations such as remail, review request and abandoned cart messages are easy to set up. Seguno's Customer Service team is exceptional. They quickly answered all questions and also provided helpful suggestions. Add the app NOW!

Bikes~Bring~Joy
Canadá
Over 2 years usando a aplicação
Questão respondida por Seguno 6 de outubro de 2021

Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've found the app helpful and easy so far, please let us know if there's anything we can do to make it even better for you :)

10 de abril de 2019

I tried my first Seguno email this week. It is easy to use and I was able to adjust it to fit my needs.

Mila Roads
Estados Unidos
Over 2 years usando a aplicação
21 de abril de 2021

I use this app to help with automating my email marketing and its easy, simple and responsive to use which is always good for beginners like myself. I will continue using it and so far so good

Thespicegift
Reino Unido
Over 2 years usando a aplicação
Questão respondida por Seguno 22 de abril de 2021

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

5 de abril de 2022

I am someone who struggles with tech stuff. The staff is always kind, patient, and knowledgeable! They truly make it easy!!!

Sunrise Artisan Bath And Body
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Seguno 6 de abril de 2022

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)