Geolocation & Markets—Selecty

Geolocation & Markets—Selecty

レビュー (260)

総合評価
5
評価レベルごとの件数
  • 評価の99%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年11月12日

I had an absolutely fantastic experience thanks to Oleksandr’s amazing service! He went above and beyond to help me get everything working perfectly. I am so grateful for his support and truly impressed by the quality of service. Thank you, Oleksandr, for making this process so smooth and enjoyable!

Lene Bjerre Design DK
デンマーク
アプリの使用期間:約3時間
DevIT.Softwareが返信しました 2024年11月13日

Thank you for the wonderful review🥳! We're thrilled to hear that our support made your experience so smooth and enjoyable. If you need any further assistance, we’re here to help!

2024年9月14日

Fantastic customer support, 5 stars.
I had several requests to change the look of the app, everything was completed for me without an issue.
Highly recommend.

ZERO9MX
イギリス
アプリの使用期間:2日
DevIT.Softwareが返信しました 2024年9月15日

Thank you for your fantastic feedback! We're thrilled to hear that our customer support met your expectations and that your customization requests were handled smoothly. Your recommendation means a lot to us. If you need anything else, we're here to help!

2024年8月9日

This is a great country/language selector app, the interface is very clear and easy to use, you can quickly learn how to make a style you want. And the customer service staff is very patient in answering questions, all of which solved my problems quickly and accurately. Highly recommended!

PonyCycle, Inc.
アメリカ合衆国
アプリの使用期間:7ヶ月
DevIT.Softwareが返信しました 2024年8月12日

This is so clear and so pleasant review, thank you! Such words gives us the best motivation to move forward, and make the app even better with each version update.

2024年10月24日

this the best app i have ever downlaoded with great coustermer service really recomend it

Thingy-London
イギリス
アプリの使用期間:5日
DevIT.Softwareが返信しました 2024年10月25日

Thank you so much for your wonderful feedback! We’re so glad to hear that you’re enjoying the app and that our customer service has made a positive impression. Your recommendation means a lot to us, and we’re here anytime you have questions or need assistance 😊

2024年11月25日

great developers and great support

Montsand
ベトナム
アプリの使用期間:11ヶ月
DevIT.Softwareが返信しました 2024年11月26日

Thank you for your fantastic review! 🌟 Your kind words motivate our Team to deliver an excellent product and service. 🚀 If you ever need assistance, feel free to reach out anytime! 😊

2024年9月4日

Great customer service sort out everything in minutes .
Very user friendly and customisable

air-flowseatcovers
アメリカ合衆国
アプリの使用期間:3日
DevIT.Softwareが返信しました 2024年9月6日

Thank you so much! It's so great to do your thing when you see how high this is being estimating! We're moving forward with all that inspiration, and will make our product and service even better!

2024年11月21日

Excellent features, even on the free plan. Stellar support. Definitely recoomend.

GemmoMom
フランス
アプリの使用期間:約1時間
DevIT.Softwareが返信しました 2024年11月23日

Thank you for your kind words! We're glad you're enjoying our features and support. 😊 Your recommendation means a lot to us!

2024年8月16日

Super app and awesome support setting up some custom settings :D

5 stars all around :D (y)

VitaNetShop.eu
オランダ
アプリの使用期間:約1ヶ月
DevIT.Softwareが返信しました 2024年8月17日

Wow, thanks so much for the awesome feedback! 🎉 It's great to hear that you’re happy with the app and our support. Custom settings can be tricky, so it’s great to know we could help out. If you ever need anything else, just give us a shout.

2024年12月21日

Very simple to use app, delivers a 100%. The support is top notch as well. Super responsive and gives you a tailor made experince.

activé FiberShake
ハンガリー
アプリの使用期間:約2時間
DevIT.Softwareが返信しました 2024年12月22日

Thank you so much for your kind words. Our team appreciates your words! We are always at your service

2024年12月12日

Awful Experience - Zero Support and Functionality

I had high hopes for Selecty as a currency and geolocation language changer app for Shopify, but my experience was absolutely terrible. From the moment I installed it, nothing worked as advertised. The app failed to detect customer locations correctly, and the currency conversion was completely inaccurate, leaving my store in a mess.

To make matters worse, their customer support is nonexistent. I reached out multiple times for help, and all I got were automated responses or vague instructions that didn’t solve anything. It felt like no one on their team understood their own app!

This app is a waste of time and money. If you value your Shopify store and your sanity, avoid Selecty at all costs. One star is generous — they deserve zero.

-Note
This guy named Sergey from the customer support didn't help me at all.

BioMacunBG
ブルガリア
アプリの使用期間:22分
DevIT.Softwareが返信しました 2024年12月16日

Thank you for your feedback. We’re truly disappointed to hear about your experience. We strive to provide reliable solutions and exceptional support, so it’s important to address some aspects of your review.

From our records, we see that you contacted our support team once, and Sergey provided real-time assistance, addressing all your queries promptly. During this interaction, there was no mention of issues with geolocation detection or currency conversion accuracy. It’s also worth noting that currency conversion rates on Shopify stores are managed natively by Shopify, not our app, which ensures the accuracy based on their systems.

We’re sorry if there was any miscommunication or if you faced challenges we were unaware of. Currently, we’ve reached out to you but haven’t received a response. It’s our goal to ensure every user has a seamless experience, and we’re eager to understand your concerns better and resolve them.

If there’s been any misunderstanding, or if we missed anything in your support interactions, please reconnect with us at your earliest convenience. Your feedback is valuable, and we’re committed to making things right.