Geolocation & Markets—Selecty

Geolocation & Markets—Selecty

レビュー (258)

総合評価
5
評価レベルごとの件数
  • 評価の99%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年9月4日

Great customer service sort out everything in minutes .
Very user friendly and customisable

air-flowseatcovers
アメリカ合衆国
アプリの使用期間:3日
DevIT.Softwareが返信しました 2024年9月6日

Thank you so much! It's so great to do your thing when you see how high this is being estimating! We're moving forward with all that inspiration, and will make our product and service even better!

2024年12月3日

La app ha funcionado muy bien. Sencilla, el soporte es rápido y no me ha traído problemas en Markets y las traducciones.

Pink Ant
スペイン
アプリの使用期間:約1時間
DevIT.Softwareが返信しました 2024年12月4日

Gracias por tu increíble reseña de 5 estrellas! 🌍✨ Nos alegra saber que la app ha funcionado perfectamente para tus necesidades de Markets y traducciones. Es genial escuchar que la simplicidad y el soporte rápido hayan sido útiles para ti. Si necesitas más ayuda en el futuro, no dudes en contactarnos. ¡Gracias por tu confianza! 😊

2024年8月15日

Very good support and always ready to help! Would recommend!

Enyo Living
ガーナ
アプリの使用期間:22日
DevIT.Softwareが返信しました 2024年8月16日

Thank you very much for your high estimation of our product and service! We're highly motivated now to improve even more for your great success!

2024年12月12日

Awful Experience - Zero Support and Functionality

I had high hopes for Selecty as a currency and geolocation language changer app for Shopify, but my experience was absolutely terrible. From the moment I installed it, nothing worked as advertised. The app failed to detect customer locations correctly, and the currency conversion was completely inaccurate, leaving my store in a mess.

To make matters worse, their customer support is nonexistent. I reached out multiple times for help, and all I got were automated responses or vague instructions that didn’t solve anything. It felt like no one on their team understood their own app!

This app is a waste of time and money. If you value your Shopify store and your sanity, avoid Selecty at all costs. One star is generous — they deserve zero.

-Note
This guy named Sergey from the customer support didn't help me at all.

BioMacunBG
ブルガリア
アプリの使用期間:22分
DevIT.Softwareが返信しました 2024年12月16日

Thank you for your feedback. We’re truly disappointed to hear about your experience. We strive to provide reliable solutions and exceptional support, so it’s important to address some aspects of your review.

From our records, we see that you contacted our support team once, and Sergey provided real-time assistance, addressing all your queries promptly. During this interaction, there was no mention of issues with geolocation detection or currency conversion accuracy. It’s also worth noting that currency conversion rates on Shopify stores are managed natively by Shopify, not our app, which ensures the accuracy based on their systems.

We’re sorry if there was any miscommunication or if you faced challenges we were unaware of. Currently, we’ve reached out to you but haven’t received a response. It’s our goal to ensure every user has a seamless experience, and we’re eager to understand your concerns better and resolve them.

If there’s been any misunderstanding, or if we missed anything in your support interactions, please reconnect with us at your earliest convenience. Your feedback is valuable, and we’re committed to making things right.

2024年9月18日

The IT support is responsive and if you are running multiple countries stores, I would recommend using their apps!

Maven Watches Hong Kong
中華人民共和国香港特別行政区
アプリの使用期間:約7時間
DevIT.Softwareが返信しました 2024年9月21日

Thanks for your feedback! We're glad to hear that you're satisfied with our support. We're always here to help. If you ever need further assistance, don’t hesitate to reach out!

2024年8月9日

Good and fast support. Just user-frendly app!

PKWallArt
ドイツ
アプリの使用期間:27日
DevIT.Softwareが返信しました 2024年8月10日

Thank you for the wonderful feedback! We're glad to hear that you're enjoying the app and that our support team could assist you quickly. Your satisfaction is our priority, and we're always here to ensure a user-friendly experience for you!

2024年8月13日

Amazing and fast customer support.

Nersi
トルコ
アプリの使用期間:5日
DevIT.Softwareが返信しました 2024年8月14日

Thank you for your review, Nersi. We are really happy that we could assist you with the app setup and customization. Please don't hesitate to contact us again any time you have questions or need help. We are always at your service!

2024年7月12日

Great customer support, would recommend using this app!

RAISED BY SOCIETY
オランダ
アプリの使用期間:1年以上
DevIT.Softwareが返信しました 2024年7月13日

Thank you so much for your kind words! We truly appreciate your recommendation and are delighted to hear that you had a great experience with our customer support. We're always here to help and look forward to serving you again.

2024年7月26日

Selector simplifies managing multiple markets on your Shopify store. It offers automatic language and currency switching based on customer location, ensuring a seamless shopping experience for your global audience.

Harper electronics
アメリカ合衆国
アプリの使用期間:2ヶ月
DevIT.Softwareが返信しました 2024年7月28日

Your seamless international selling process is our main goal, so as you're reporting about your successful experience with the Selector app - this is the best news for us, and we can understand that we're moving to the correct direction, thank you very much!

2024年8月8日

Great app, takes a little setting up but the support are absolutely amazing. A support agent called Sergey helped me fix an issue I was having with my multi store translation.
I gave him developer access to my store and he very kindly fixed all my issues for me.
I highly recommend to all international shopify sellers!

Cali-clothing.com
アメリカ合衆国
アプリの使用期間:6日
DevIT.Softwareが返信しました 2024年8月10日

Thank you so much for your review! We're delighted to hear that you're enjoying our app and support service. Don't hesitate to reach out anytime you need assistance—we're always here to help!