Rezensionen (403)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 95 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
Bearbeitet am 28. April 2025

no es tan facil de entender el sistema
, pero el soporte te da buen servicio

Mexus Pro
Mexiko
4 monate mit der App
Channelwill hat geantwortet 7. Februar 2025

Hola,

Gracias por compartir tu experiencia. Lamentamos saber que el sistema no era tan fácil de entender al principio, pero nos alegra saber que nuestro equipo de soporte pudo ayudarte. Trabajamos constantemente para que la plataforma sea más intuitiva. Si necesitas más ayuda, no dudes en ponerte en contacto con nosotros, ¡estamos aquí para lo que necesites! 😊

Saludos cordiales,
Sophie | Willdesk Support

6. Mai 2025

Very easy to set up and great customer service!!!

Hiccups Children's Boutique
Vereinigte Staaten
Etwa 23 stunden mit der App
Channelwill hat geantwortet 7. Mai 2025

Thank you for the fantastic review! 😊

We're so glad to hear that you found the setup process easy and that our customer service team was able to assist you. If you ever need anything else or have questions along the way, we're always here to help!

Best Regards,

Kim|Willdesk Customer Support

19. Februar 2025

The customer service has been awesome so far and with a little patience I got the chatbot to do exactly what I wanted!

Emily Moore Designs
Vereinigte Staaten
2 tage mit der App
Channelwill hat geantwortet 21. Februar 2025

Thank you for your kind words! We're thrilled to hear that our customer service has been helpful and that you were able to set up the chatbot just the way you wanted. 😊

If you ever need further assistance or have any questions, we're always here to help!

Best regards,

Willdesk Customer Support

20. Mai 2025

Great support and a great platform — wishing you all the best and continued success!

PulinGO
Vereinigte Staaten
2 monate mit der App
Channelwill hat geantwortet 21. Mai 2025

Thank you so much for your kind words! 😊 We're thrilled to hear that you are happy with the support and the app. We really appreciate your feedback🚀. If you ever need further assistance, don’t hesitate to reach out. 💙

We are happy and love to work with you.
We wish you and your store all the best.

Emma |Willdesk Customer Support of Channelwill

18. Mai 2025

Nona was amazing and very helpful!

The Doggie Depot
Vereinigte Staaten
5 monate mit der App
Channelwill hat geantwortet 19. Mai 2025

Thank you so much for your kind words! We're thrilled to hear that Nona was amazing and helpful with your concerns. We'll be sure to pass along your compliments—she’ll be so happy to hear them! We look forward to hearing you again soon.

Thank you for choosing, Willdesk!

Best Regards,

Kim|Willdesk Support Team

28. Januar 2025

Great service Kim answers all your questions!
she is attentive to your problem and always finds a solution to solve them! thanks to her!

Rouge Panther
Frankreich
8 tage mit der App
Channelwill hat geantwortet 31. Januar 2025

Thank you so much for taking the time to leave a fantastic review! We are delighted that you're happy with the support. We really appreciate your feedback as we continue to try to provide the best user experience.

Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.

Thank you again!

Emma
Willdesk Customer Support Team

13. Mai 2025

amazing support and app!

BilligaBoden
Schweden
Etwa ein monat mit der App
Channelwill hat geantwortet 14. Mai 2025

Thank you so much for your kind words! 🌟

We’re thrilled to hear that you’re enjoying the app and that our support team has been able to assist you promptly. It means a lot to us that you’ve already decided to make the switch—even during your trial period!

If you have any questions or need help with setup or features, we’re just a message away. Welcome aboard, and we’re excited to have you with us! 😊

All the best,

Sophie |Willdesk Support Team

10. August 2024

I am speechless at how incredibly happy I am with the Helpdesk app (and the helpdesk behind it) from Willdesk. The helpdesk guides me with so much patience and attention. The app itself is very nice. Both in the free version and in the basic version, you can go a long way as a small business in offering service to your customers. Perhaps when my business starts running, I can go for the more advanced version.

I miss one or two features (like the visitors log/ analytics ) that I would have liked to see, but perhaps it will be available in the future. Because what I have now, I find the most important and I have been looking for a long time.

So highly recommended for small businesses.

Special thanks to Mariadel and Kim, for all their help, patience and thinking along.

LievKaart
Niederlande
5 tage mit der App
Channelwill hat geantwortet 12. August 2024

Thank you for taking the time to leave a very nice review! We really appreciate the feedback and making the best user experience is our primary goal. We aim to continue to improve the services we are providing and we are glad that you are happy with the support provided.

Regarding logs and analytics, kindly send us a message with details and specifics of your request and we will be happy to discuss this with the team if this is something that needs to be added in the app.

Thank you again!

Emma
Willdesk Customer Support of Channelwill

4. Juni 2025

Great Experience!

Virilion
Neuseeland
3 tage mit der App
Channelwill hat geantwortet 5. Juni 2025

Thank you so much for taking the time to send your amazing review! We're very glad you are happy with the app. We really appreciate your feedback, we promise to continue efforts in providing the best user experience from using platform.

Feel free to contact us anytime as you may require support or if you have questions and suggestions. We are available 24/7 to help out.

Thank you again!

Best regards,

Emma
Willdesk Customer Support Team of Channelwill

4. Februar 2025

great i love this app, support are very available for help

For.me
Frankreich
2 monate mit der App
Channelwill hat geantwortet 6. Februar 2025

Thank you so much for your kind words! 😊 We're thrilled to hear that you love the app and that our support team could assist you. If you ever need help, we're always here for you! 🚀💙

Best Regards,

Kim| Willdesk Support Team