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Positive experience so far. Easy to use, lots of resources, and very helpful support! my problem was solved in minutes and I was given clear easy to follow information.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Customer service is outstanding. Customisation is being updated and it is great app overall, you get what you need from it. Highly recommended.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Nona|Willdesk Support
Excellent support. Friendly and responsive. App works great, all you need for your store chat needs. Thank you.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Ashley|Willdesk Support
Customer service has been very responsive to my initial questions about widget settings, and integration has gone very quickly and smoothly.
I am currently enjoying setting up the FAQ options in the chat widget to help customers find their answers as quickly as possible.
letterseals.com
Thank you for taking the time to leave us a positive review! We're thrilled to hear that our customer service team was able to assist you with your widget settings and that the integration process was smooth. We're also glad to hear that you're enjoying setting up the FAQ options in the chat widget to help your customers find answers quickly. Thank you for choosing our service and we look forward to continuing to provide you with excellent support.😊
-nona😊
Specifically reviewing the FAQ functionality. Was working fine when I installed it and the app has undergone a major overhaul. Might work fine for other functions but FAQ is no longer managed within Shopify.
Hi there,
We are deeply sorry that you had a bad experience with our APP. FAQ has been upgraded to Willdesk and all the data of FAQ is moved to the Help Center of Willdesk. Beside the functions we support previously, there are more useful features added in Willdesk. You can also edit your FAQ questions in the Help Center. We will highly appreciate it if you could give us another chance.
Sorry again for the inconvenience we brought you.
Regards,
Ruby
Thank you :) Amazing customer service, they really care about you this is the right place for a livechat etc. Perfect for beginners setup easy aswell, they even upgrade you and it’s for free and has so many options available.
Vielen Dank, dass Sie uns eine 5-Sterne-Bewertung gegeben haben. Wir sind wirklich dankbar, dass wir Sie gut bedient haben. Wir werden Ihre Unterstützung sehr zu schätzen wissen, indem Sie uns an Ihre Freunde für unsere App weiterempfehlen, damit wir anderen Menschen helfen können. Wenn Sie Fragen haben, kontaktieren Sie uns bitte jederzeit!! Wir werden immer für Sie da sein!
Mit freundlichen Grüßen,
Nona|Willdesk-Support
Functionality perfectly matches our needs.
Thanks Mich and Molly. Your customer service is great!
Super five-star App!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Molly|Willdesk Support
我使用了这个应用，使用起来特别明了便捷，界面设计舒适，会话界面也特别方便简洁，大大提升了我们的工作效率，服务也特别棒，能够帮客户及时处理问题，很满意，支持，希望能继续研发更科学和方便的功能，让客户喜欢
非常感谢您能给我们的app留下您宝贵的评价！！您的支持和建议永远是wiildesk前进的最大动力！在此我代表全体团队成员对您表示最诚挚的感谢！！
祝您生意兴隆 财源广进！
kelly/willdesk support
Easy to set up. When I had a question I got help very quickly. The FAQ and chat looks great and is customizable. I'm very pleased and recommend it.
Thank you for taking the time to leave a review! We're glad to hear that you found our app easy to set up and that our customer support team was able to assist you quickly. 💗We're also happy to hear that you found our FAQ and chat features to be customizable. Thank you for your recommendation and we hope to continue providing you with a great experience.😉
-nona🌻
I just started using it. I was using two different apps, one for WhatsApp and another one for Shopify inbox. Now the single app can do both works and in a much better way. The app is absolutely free at this time for 500 tickets per month.
Hi there,
Thank you so much for your approval. Currently, we are totally for free. You can contact our customer service for more tickets if you need. We are always trying our best to offer better service.
Have a nice day~
Regards,
Esther