Arvostelut (782)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 97 % arvioista on 5 tähteä
  • 2 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
27. elokuu 2022

i honestly cannot thank the team enough for staying up with me most of the night getting my store to the next level i would recommend to anyone thank you all so much for your help. i cant wait to see my store grow from here on out and with the support of these guys i know i will get there

PetsThatsUs
Yhdistynyt kuningaskunta
Noin 12 tuntia sovelluksen käyttöä
Channelwill vastasi 27. elokuu 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Jessa|Willdesk Support

28. toukokuu 2022

Love this app, I talk with Mich on the live chat and she resolves my problem in a min. I really appreciate their customer services

MyHomeInspiration
Yhdysvallat
Noin 11 tuntia sovelluksen käyttöä
Channelwill vastasi 13. kesäkuu 2022

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you!!

I wish you a prosperous business!
Mich|Willdesk Support

9. heinäkuu 2023

Support is great!!. The app needs a little more work on the integrations but I'm sure they will get there soon.

De Miami Store
Yhdysvallat
12 päivää sovelluksen käyttöä
Channelwill vastasi 9. heinäkuu 2023

Thank you for your feedback! We're glad to hear that our support team has been helpful to you. We appreciate your patience as we continue to work on improving our integrations. Rest assured that we're always striving to provide the best possible experience for our users.
- Joewelyn🌹

12. toukokuu 2023

Thank for help, nice app! In the first time of installing the widget, there's some problems and thanks for the staff helping quickly.

b.y.luxury
Hongkong – Kiinan erityishallintoalue
Noin 10 tuntia sovelluksen käyttöä
Channelwill vastasi 12. toukokuu 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona | Willdesk Support

29. heinäkuu 2022

Easy to instal and awesome customer service. Thank you Nona for all of your help. Highly recommend.

Salt and Hart
Yhdysvallat
Noin 8 tuntia sovelluksen käyttöä
Channelwill vastasi 1. elokuu 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

Muokattu 5. kesäkuu 2022

It's a very good app, looks good as you can customise it freely to your branding and easy to use! Earlier, we did have little miscommunication but the customer service reached out and really nicely and sincerely explained everything and guide me further on how to use/ set up the app (and it's a SUNDAY today and they are still working!) so I really appreciate that a lot! I will be sticking with this live chat app for sure! Highly recommended!

japhethchiara.tw
Singapore
Noin 7 tuntia sovelluksen käyttöä
Channelwill vastasi 5. kesäkuu 2022

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you!!

I wish you a prosperous business and a lot of money!

Warm regards,
Willdesk Team

15. syyskuu 2023

I installed this hoping to get this configured with my email so I could message and keep in touch with customers. After trying unsuccessfully to connect to my email I contacted support but said they would have to pass on to development team, after a week and no response I’ve decided to uninstall. You can’t use an app with support that’s non existent, I wanted to be able to keep in touch with customers, it’s a pity that Willdesk didn’t want to do the same.

Family Crafts
Yhdistynyt kuningaskunta
8 päivää sovelluksen käyttöä
Channelwill vastasi 16. syyskuu 2023

We apologize for any inconvenience you experienced while using Willdesk. We understand your frustration with the lack of support you received and we are sorry that we were unable to meet your expectations.

We would like to take this opportunity to assure you that we take all customer feedback seriously and are constantly working to improve our products and services. We appreciate your feedback and will use it to make necessary improvements to our support system. We hope to regain your trust and confidence in the future. If you have any further questions or concerns, please do not hesitate to reach out to us.

Thank you for your understanding.

-Joewelyn🌹

19. helmikuu 2022

Everything is good so far. I just installed it. Hopefully I can leave another review after i receive messages from my customers

Konfidence Boutique
Yhdysvallat
8 päivää sovelluksen käyttöä
Channelwill vastasi 24. helmikuu 2022

Thank you for your positive review. Should you have any problems, feel free to contact us. We are always here to help. Regards, Esther

26. maaliskuu 2022

Excellent customer service team! Very responsive and answered questions in a timely manner and professionally.

My Bold Kitchen
Yhdysvallat
Noin 6 tuntia sovelluksen käyttöä
Channelwill vastasi 14. huhtikuu 2022

You're amazing for expressing your satisfaction by writing a review, My Bold Kitchen. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!

Best Regards
Nona

11. heinäkuu 2023

Fast help with my questions! Willdesk looks good so far. Looking forward for the integration of whatsapp messagen in that inbox! When this feature arrives you nailed it :)

JB
Saksa
Noin 6 tuntia sovelluksen käyttöä
Channelwill vastasi 13. heinäkuu 2023

Thank you for your positive review! We're glad that you find our customer support helpful and that you're enjoying using Willdesk. We appreciate your suggestion about integrating WhatsApp messaging and will definitely consider it for future updates. Thank you for your support and feedback!
- Joewelyn🌹