Avis (781)

Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
29 novembre 2023

I appreciate the recent update to the app and have been enjoying its use. I want to commend Agent Nona for her exceptional assistance in addressing all my queries. She ensured that all my concerns were promptly addressed. Thank you. I plan to upgrade our subscription and continue using this app for the long haul. :)

PARCINQ Official Store
Philippines
Plus d'un an d’utilisation de l’application
Channelwill a répondu 3 décembre 2023

Thank you so much for your positive feedback! 😊 We're thrilled to hear that you're enjoying the recent app update and that Agent Nona provided exceptional assistance with your queries. 🌟 Your commendation means a lot to us! We look forward to having you continue your journey with us and appreciate your plan to upgrade the subscription for the long haul. 🚀 If you ever have more questions or need assistance, feel free to reach out. Happy using! 🌈🙌

Best Regards,
Sophie|Willdesk Team

30 mai 2024

Pour le moment l'application à l'air de bien marcher, et le support a été très réactif pour nous aider à résoudre avec succès notre blocage.

Nomadic State Of Mind "FRANCE"
France
14 jours d’utilisation de l’application
Channelwill a répondu 31 mai 2024

Merci pour votre retour positif ! Nous sommes ravis d'apprendre que l'application fonctionne bien pour vous et que notre équipe d'assistance a pu vous aider rapidement à résoudre votre blocage. Votre satisfaction est notre priorité absolue et nous nous engageons à vous offrir la meilleure expérience possible.

Si nous pouvons faire autre chose pour améliorer votre expérience, veuillez nous le faire savoir. Vos idées sont inestimables et nous sommes là pour garantir que tout se passe bien pour vous. 🤗❣️

Cordialement,

Mariadel
Service client Willdesk 🌟

9 décembre 2023

Nona is Fantastic. The whole setup is fantastic. We have been having none of issues with other reputable Helpdesk companies. We then found Willdesk and I can honestly say, it is the easiest setup with huge amounts of customisation, incredible app, incredible integration, we particularly like the ease for customers being able to track their orders through the chat widget. 5 star!

Flagship Nutrition™
Royaume-Uni
5 mois d’utilisation de l’application
Channelwill a répondu 10 décembre 2023

Thank you so much for your glowing review! 😊 We're thrilled to hear that you find Nona and the entire setup fantastic! 🌟 It's awesome to know that Willdesk stands out in comparison to other Helpdesk companies, and we're delighted that the easy setup, extensive customization options, incredible app, and seamless integration have made a positive impact. 🚀 The fact that you appreciate the customer-friendly order tracking through the chat widget means a lot to us! 🛍️⚡️ We're honored to have earned your 5-star rating! ⭐️ Thank you for choosing Willdesk! 🙌

Best Regards,
Sophie|Willdesk Team

11 juillet 2024

Good, very good

WeeSize
Portugal
3 jours d’utilisation de l’application
Channelwill a répondu 13 juillet 2024

Thank you for your kind review! We're delighted to hear that you're having a good experience with our app. Your satisfaction is our top priority, and we're here to help if you have any questions or need further assistance. Please don't hesitate to reach out.

Best regards,

Kim|Willdesk Support Team of Channelwill

21 décembre 2023

A top APP!
It offers a lot of customization options, live chat and FAQ page in one.
The web app and mobile app also work very reliably.
And I was always helped very quickly and competently with the smaller adjustments for my shop. I now use a lot of apps, but with Willdesk other providers can follow an example when it comes to support, which is what I always hope for. Top!

RolConArt
Autriche
2 mois d’utilisation de l’application
Channelwill a répondu 22 décembre 2023

Wow, thank you for the stellar review! 💖 We're thrilled to hear that you consider us a top app and appreciate the customization options. It's fantastic to know that our live chat, FAQ page, and the reliability of both our web and mobile apps have met your expectations. We're especially grateful for your kind words about our support team's quick and competent assistance with your shop adjustments.

At Willdesk, we're dedicated to providing top-notch service, and your feedback fuels our commitment. If there's anything more you need or any further enhancements you'd like to see, don't hesitate to let us know. We're honored to have you as a valued user, and we look forward to continually exceeding your expectations. Thanks for choosing Willdesk! 🤗

Best regards,
Mariadel | Loloyal Support 💫

7 décembre 2023

Great costumer support! They helped me quickly and are taking my concerns regarding a feature to the developer team. Hopefully they will manage to find a soultion. If so - this cold not be better

NorskUGC
Norvège
11 mois d’utilisation de l’application
Channelwill a répondu 9 décembre 2023

🌟 Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our customer support. 🚀 Our team is dedicated to addressing your concerns and has already forwarded them to our developers. 🤞 We're optimistic about finding a solution, and if we do, your satisfaction will be our ultimate reward! 😊

Best Regards,
Sophie|Willdesk Team

10 décembre 2023

I really like this app. When your website is not very large, you can choose the free version, which should be sufficient.

outpaws_us
États-Unis
7 mois d’utilisation de l’application
Channelwill a répondu 12 décembre 2023

🌟 Thank you for the positive feedback! We're thrilled to hear that you enjoy our app. 😊 It's great to know that the free version is serving your needs, especially for smaller websites. If you ever have any questions or suggestions, feel free to reach out! 🚀

Best Regards,
Sophie|Willdesk Team

12 avril 2024

功能部分彈性操作,可以連動客戶資料,讓溝通上便利許多
支援服務也非常的迅速、清楚,以這個月費來說非常值得!

Functions are very flexible, the team help me to sync customers' info, which makes my team can have a good conversation with customers.

The support team is efficient, the tutorial is clear and simple as well.

NN Vapor
R.A.S. chinoise de Hong Kong
6 mois d’utilisation de l’application
Channelwill a répondu 13 avril 2024

Thank you for your glowing review! 🌟 We're thrilled to hear that our platform's functionalities have brought flexibility to your operations, especially in streamlining customer communication by syncing their information. 🔄💬

It's fantastic to know that our support team has been swift and helpful, ensuring your journey with us is smooth sailing. 🚀 Our aim is to provide clear and simple tutorials to empower you every step of the way! 💪💡

Your satisfaction is our utmost priority, and we're delighted that you find our service well worth the investment. 🎉 Looking forward to continuing to support your success! 🌟👍

Best regards,
Sophie 💗
Willdesk Customer Support 🌟

12 novembre 2024

Géniale

Custom Joy
France
Environ 17 heures d’utilisation de l’application
Channelwill a répondu 14 novembre 2024

Merci beaucoup d'avoir laissé un avis 5 étoiles ! Nous sommes ravis que vous soyez satisfait de l'application. Nous apprécions vraiment vos commentaires et nous nous engageons à maintenir des normes élevées en matière d'expérience utilisateur lors de l'utilisation de Willdesk.

N'hésitez pas à nous contacter à tout moment pour tout ce qui concerne la plateforme, nous sommes disponibles 24h/24 et 7j/7 pour vous fournir une assistance. Merci encore !

Emma
Équipe de support client Willdesk de Channelwill

28 mars 2024

The chat feature has been super useful in connecting with customers quickly. Having it directly integrated into Shopify makes it easier than ever to provide quick, detailed information.

Brick Mill Furniture
États-Unis
2 jours d’utilisation de l’application
Channelwill a répondu 2 avril 2024

Thank you for the positive feedback! 😊 We're delighted to hear that you found our chat feature super useful in connecting with your customers! At the same time, our integration with Shopify makes it more convenient for you to access information from Shopify's end. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀

Best Regards,
Kim
Willdesk Support Team 🌟