Avis (782)

Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
8 mai 2022

So, usually support helps you when you ask for it. But this team reviewed my store on their own volition without me asking, and provided feedback, helped with the pro plan upgrade, and removed the watermark. I'm really impressed with the level of support and am excited for the mobile app coming soon so I can get push notifications to my phone if I'm away from my computer.

Overkill Labs
États-Unis
Environ 2 mois d’utilisation de l’application
Channelwill a répondu 10 mai 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.

Best Regards,
Neo|Willdesk Support

26 avril 2023

Very helpful! Thank you boss for your information and support! I will continue to use it! It would be even better if it could be customized!

EasySMX
R.A.S. chinoise de Hong Kong
Environ un mois d’utilisation de l’application
Channelwill a répondu 26 avril 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Pia | Willdesk Support

2 juin 2023

I really enjoy this APP. Mia was great at helping me when having issues. They have excellent and prompt customer service. I highly recommend this app for your E-commerce. Thanks again Mia!!!!

Bisous Bisous Fashion
États-Unis
Environ un mois d’utilisation de l’application
Channelwill a répondu 3 juin 2023

Thank you for sharing your positive experience with our app and highlighting our excellent customer service. We're thrilled to hear that Mia was able to assist you promptly and effectively when you encountered issues. We appreciate your recommendation and look forward to continuing to support your e-commerce needs. Thank you again for your kind words!

- Mia💗

7 mars 2022

A nice app for our store. The live chat the help center are awesome! The customer service is so responsive!

purivortex
États-Unis
Environ un mois d’utilisation de l’application
Channelwill a répondu 18 mars 2022

It's music to our ears that you are satisfied with our app. If you need help along the way, just let us know. We are always here to hep. Esther

14 juillet 2022

Professional customer service! Solved my problem and sent the installer on my phone, recommended!!!!

kwumsy
Chine
Environ un mois d’utilisation de l’application
Channelwill a répondu 18 juillet 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

24 août 2022

Working with Jess is very helpful. She help me set up my account and was there to answer any questions I had for her.

Di Beauty Bar
États-Unis
Environ un mois d’utilisation de l’application
Channelwill a répondu 25 août 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Jessa|Willdesk Support

9 septembre 2022

Easily customizable and lightweight app. Some
Of the options we didn’t need were easily disabled. One small point of work: make the whatsapp chat option more accessible.
Thanks for your help and time Nona!

Alpha Pouch
Belgique
Environ un mois d’utilisation de l’application
Channelwill a répondu 9 septembre 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

15 mai 2022

Magnífica aplicación. Cumple exactamente con lo que necesito. Es fácil de configurar y de usar. Y cuando necesité ayuda, la persona que me atendió en el chat fue muy amable y resolvió todos mis problemas.

Trendin teko
Espagne
Environ un mois d’utilisation de l’application
Channelwill a répondu 15 mai 2022

Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que lhe servimos bem. Agradecemos muito o seu apoio, recomendando-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, não hesite em contactar-nos no chat ao vivo e e-mail.

Cumprimentos,
Suporte Nona|Willdesk

Modifié le 15 juin 2023

Excellent support, excellent app even with the free plan. Looking forward to using it with the clients!

Embargo Clothing
Bulgarie
Environ un mois d’utilisation de l’application
Channelwill a répondu 15 juin 2023

Thank you for your positive feedback! We're thrilled to hear that you're enjoying our app and finding it useful, even on the free plan. We're excited for you to use it with your clients and hope it continues to meet your needs. If you have any questions or concerns, please don't hesitate to reach out to our support team.
-Nona🦋

11 février 2023

I have to say that it is by far the best Shopify chat app I have ever used. Customers can just paste or upload images and videos up to 30 MB!!

www.HHOFACTORY.com
Irlande
Environ un mois d’utilisation de l’application
Channelwill a répondu 11 février 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support