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Good app, and really great customer support, they replied within a minute and they assisted me very well.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
The team at UpperCommerce has been extremely helpful in modifying the tool to meet the needs of our shop. The functionality is great, only thing that is missing is an email notification for their WillDesk LiveChat tool.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Molly|Willdesk Support
Estoy probando la app y hasta ahora me ha generado buena impresión. He recibido excelente atención y ayuda.
Gracias por darnos una revisión de 5 estrellas. Estamos muy agradecidos de sentir que le servimos bien. Apreciaremos mucho su apoyo recomendándonos a su amigo sobre nuestra aplicación, para que podamos ayudar a otras personas. Si tiene alguna pregunta, póngase en contacto con nosotros en cualquier momento. ¡Estaremos siempre aquí para servirle!
Saludos,
Jade|Soporte de Willdesk
I installed this hoping to get this configured with my email so I could message and keep in touch with customers. After trying unsuccessfully to connect to my email I contacted support but said they would have to pass on to development team, after a week and no response I’ve decided to uninstall. You can’t use an app with support that’s non existent, I wanted to be able to keep in touch with customers, it’s a pity that Willdesk didn’t want to do the same.
We apologize for any inconvenience you experienced while using Willdesk. We understand your frustration with the lack of support you received and we are sorry that we were unable to meet your expectations.
We would like to take this opportunity to assure you that we take all customer feedback seriously and are constantly working to improve our products and services. We appreciate your feedback and will use it to make necessary improvements to our support system. We hope to regain your trust and confidence in the future. If you have any further questions or concerns, please do not hesitate to reach out to us.
Thank you for your understanding.
-Joewelyn🌹
Don't bother looking for something else.. This is The Live Chat application that will meet your every expectation. Don't understand something or want to make changes? They help you very quickly! I am very satisfied!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Truly,
Willdesk Team
真的非常不错，又有耐心的帮助，客服和好，app很棒，非常好用
Really very good, and patient help, customer service is good, the app is great, very easy to use
感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序，我们将非常感谢您的支持，因此我们可以向其他人提供帮助。如果您有任何问题，请随时联系我们！！我们将永远在这里为您服务！
此致，
Molly|Willdesk 支持
Perfect!!! Very useful and they have friendly customer service. I liked their surface and application
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Nona|Willdesk Support
I don't usually put reviews. But, these are so amazing that i felt bad if i did not give them a 5 star review. There are at a beginning phase and they have so much potentials. This app can help you so much to increase your customer support and customer satisfaction. I highly recommend it and it is one of the must have apps on your store
You're amazing for expressing your satisfaction by writing a review, Boss Woman. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!
Best Regards
Nona
Everything is good so far. I just installed it. Hopefully I can leave another review after i receive messages from my customers
Thank you for your positive review. Should you have any problems, feel free to contact us. We are always here to help. Regards, Esther
Top, support très réactif et à l'écoute, propose de supers offres en plus de ça ! Je recommande fortement !
Bonjour,Mon joli caillou!
Merci d'avoir pris le temps de partager votre expérience positive avec nous ! Si vous avez besoin d'aide en cours de route, faites-le nous savoir. Nous sommes ravis de prêter main forte.
Tous mes vœux
Nona